Lloyds' online banking problems enter second day
This is a duplicate of the Blog Entry made on: 12th January 2017 15:37
This is a duplicate of the Blog Entry made on: 12th January 2017 15:37
Customers of Lloyds Banking Group have expressed frustration at a second day of problems with online and app banking.
The group. which includes Lloyds Bank, the Halifax and Bank of Scotland, said it had suffered problems across all its brands on Wednesday. At one point the bank assured customers that the glitch had been resolved. However, customers are reporting that they are unable to access online and app banking on Thursday morning.
Apology
One customer tweeted: "Haven't been able to access the site or app for over 36 hours now - is anything being done about this?" The banking group has not revealed what has caused the problems, but did say it was not the result of a cyber attack.....Read more here
The group. which includes Lloyds Bank, the Halifax and Bank of Scotland, said it had suffered problems across all its brands on Wednesday. At one point the bank assured customers that the glitch had been resolved. However, customers are reporting that they are unable to access online and app banking on Thursday morning.
Apology
One customer tweeted: "Haven't been able to access the site or app for over 36 hours now - is anything being done about this?" The banking group has not revealed what has caused the problems, but did say it was not the result of a cyber attack.....Read more here