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  • Never-In-Doubt
    replied
    Re: Nightwatch & Hubbys Diary of debt

    Regards the last post, yea send a copy of the CCA request etc and tell them to sort it out. If anything use the anti signature strip......

    Leave a comment:


  • nightwatch
    replied
    Re: Nightwatch & Hubbys Diary of debt

    Originally posted by nightwatch View Post
    Lombard cc
    started 1999
    ballance £2933.05
    Defaulted 2008
    prorata payments to date

    12/04 CCA sent
    04/05 letter received (25/04) cannot comply with request as they need my signature
    no sig req letter sent
    02/06 letter rec,containing original req and payment, no sig req letter, and a covering letter/template,cannot comply without signing request

    ok this is getting stupid now.
    06/07 letter received dated 29/06, they cannot deal with my request as there is no signiture, they have sent back to me the original req and the payment,wthe the 1st sig req letter, the 1st no sig req letter from me, 2nd sig req letter, 2nd you are not having a signature letter. a new we want a signiture letter and the Envelope I sent them all back in last time

    27/07 letter from Mr Munn at Lombard, he is dissappointed that I have failed to comply with our agreement, and unless i make an immediate payment to my account and regular payments thereafter, he will have no alternative but to place my account in the hands of external DCAs without prior warning
    14/08 letter from lombard dated 03/08 as I have failed to respond to the banks previous demands(er they refused to send my CCA without a signiture)
    they have no alternative but to commence further proceedings for the recovery of the outstanding balance, failure to contact this office within 7 days, 'MAY' result in my account being transferred to external dca without further warning or delay I take it that as it took 11 days to get the letter they 'MAY' have done so already

    letter sent to lombard along the lines of, stop playing silly buggers I made a CCA request it is not a DPA request so you dont need a signiture, sent back original CCA and £1.00 payment wanted a reply in 7 days

    01/09/12 letter from Triton Credit Services dated 23/08. Lombard bank has placed your account with us for Immediate collection,
    To avoid further action I am requested to forward a Cheque for the full amount by return, If I am unable to make this payment by return I am asked to telephone the office immediately by return of what? is Triton not part of RBS?
    sold in dispute letter sent to triton
    8/9/12 letter from Lombard dated 5/9 they return my CCA request AGAIN(stamped as received 28/9/12) as they require a signature,

    21/09 letter from triton(17/09) Notice of legal proceedings, they remain very disappointed that I have failed to settle the debt or make satisfactory repayment proposals
    they have now recommended to Lombard that solicitors should be instructed to commence court proceedings against me for the recovery of the debt
    they appear to have ignored my "sold in dispute letter" and the fact that Lombard have refused to send my CCA 5 times,
    I'm sure a court will be happy to listen to why they have refused, when a signature is not needed, and why they have never answered any questions asked in subsiquent letters to them.

    26/09 letter from Triton dated 21/09, they refer to my recent correspondence sold in dispute letter
    in view of the nature of my request they will be discussing my account with lombard, who will contact me in due course

    The information provided on my financial statement has not been fully completed. errmm I haven't sent them one
    In order for them to consider my financial statement can I provide my proposals for the above account ermm my proposal is that untill i receive a Valid CCA from lombard you can whistle
    they trust this clarifies the situation for me and await my response It's as clear as mud

    13/10 letter from Loonybard.(09/10) it is AGAIN the same template letter stating that they require my signature, but I can't sign it because:-

    this time they have kept the original request and the fee, and have returned a copy of my 'Sold in Dispute letter' that was digitally signed. they just get more imposable to understand

    02/11, letter from Green & Co Solicitors(29/10) they are instructed by their client, Try it on, who are instructed by, loony barn bank, in connection to my Liability.
    despite a formal demand for repayment this account remains unpaid and they are likely to be instructed to commence court proceedings against me, without further notice
    HOWEVER i have one final opportunity to make payment of the above amount within the next 7 days, Che ques should be made payable to Try-it-on and sent to the address given,
    should their client not receive payment or acceptable payment proposals within 7 days, they are then likely to be to be instructed to commence court proceedings against me on their clients behalf
    23/11 letter from Green & co account referred back to Tri-it -on
    30/11 letter from Lombard, dated 26th. as they have been unable to contact me or agree a suitable repayment plan they have passed all my account details to Allied international Credit(uk) to act as a collection agent, they should be in contact with me in the next 14 days to discuss my repayment options in detail. now why would they think I am suddenly going to start paying Allied if they can't get anything out of me? and my payment options would be " you send my CCA, and we will discuss from there!
    15/12/12 letter from AIC (10/12) they have been passed my details by Lombard to act as collecting agents for my account, whoopy doo

    they have a flexible approach to to repaying my account, If i am in financial difficulty their staff are FULLY TRAINED to assist me with my current situation, and have a range of options to help How wonderful
    they will be in contact with me in the next 7 days by letter/and or phone to discuss my payment options in detail, or i could phone them.
    sold in dispute letter sent 18/12
    21/01/13 letter from AIC we have not heard from you
    26/01 in dispute letter sent pointing out no CCA has ever been received , even though I had pointed this fact out to Tryton, Green & Co, also will not discuss over phone written communication only.

    06/02 letter from AIC dated JANUARY 21 2013 , we have been unable to come to an acceptable agreement
    16/02 letter from AIC(11/02) Early settlement offer, as my account remains unpaid they are reviewing my file to consider if further action is warranted,
    at this point there is an offer on my account that would allow me to settle the outstanding balance with a discounted value, this payment can be made in upto 4 monthly instalments.I am to contact them for for the details,
    If I am unable to meet the agreed settlement I must not hesitate to call and discuss my account where they would be happy to arrange a repayment option based on my current circumstances
    6/6 letter from Lombard (29/5) they have now passed my account details to Fredickson International ltd, to act as their new collection agent, any queries about my account should now be addressed to them. Freds will be in contact during the next 14 days BY LETTER to discuss my repayment options in detail. no CCA no discussion sorted
    19/06 letter from freds (17/06)a polite letter from them saying they have been appointed by loonybarns to act as collection agents for my account, they have a wide range of options to suit a wide range of individual circumstances and believe that if I have not found a suitable repayment plan before they are sure they can help this time doubt it!!
    1/07 letter from freds (28/'06) they have failed to receive a satisfactory response from me to their recent letter,could be coz I didn't send one ? to avoid any further debt recovery action I am to contact them within the next 7 days, i am rather busy this week!
    08/07 yellow card dated 04/07 from freds confirming that I live at this address. and saying I haven't responded to recent correspondence gosh they are eager! I am to phone them NOW or my account may be passed to solicitors with aurtorisation to proceed with litigation proceedings against me at this address in their last letter they gave me 7 days to respond which I only received on the 1st so they only gave me 3 days and they included Sunday, they don't open Sundays
    18/07/13 SWID letter sent
    18/07/13 letter from #cry an barter# dated 15th freds have asked them to contact me, as they have failed to receive a satisfactory response from me regarding payment of my account.that's coz I havent sent one, they ramble on about contacting freds to set up an arrangement or make full payment don't think so! then the line further debt recovery action MAY be taken if i don't make contact.

    24/07. Letter from Freds, They thank me for my letter requesting documentation. they cannot provide it, but I can request it from their client, and they give me the address of RBS Southend.In the meantime I am to confirm how I intend to discharge the outstanding balance. The letter i sent was a Sold while in dispute letter, which as you all know points out that a CCA was requested and not complied with.
    29/07. letter sent to freds pointing out that CCA was requested last year and could they please read the letter i sent them on the 18th
    10/08 letter from Freds they have referred the matter to their clients and will contact me when they are in receipt of instructions, they have placed the account on hold.
    25/09 message left on truecall. message for Mrs NW please call fredric..........
    just had a letter from tesco saying that account has been passed to freds so the call may have been for that


    25/09 letter from freds, Dispite a recent letter from lying smarter solicitors you have failed to discharge your debt with our client, we are prepared to offer you one final opportunity to pay before recommending to our client that further debt recovery action be taken against you. at this late stage as a gesture of goodwill, we are prepared to accept a full and final settlement on this account provided you contact us on 08458888888 straight away


    20/12 letter from wescot they are acting on behalf of ROYAL BANK OF SCOTLAND I am to read both sides of the letter follow the instructions and contact them urgently.to avoid them taking further action i should pay the debt in full on line or by post, or contact them by phone.If I dont it will result in them taking further action to recover the debt

    02/01/2014 letter form wetcloths 28/12/13. Reminder Notice. their lastest enquires have now confirmed that I am still resedent at this address but they have not received a reply to our previous correspondence. Uless I contact them to agree repayment of 2,933.05 within the next 10 days, further debt recovery activity will be taken to recover the full outstanding balance
    please do not ignore this letter as this could result in further action being taken to recover the debt
    09/01 letter from wetcloths[07/01] Reduced settlement offer. as a final attempt to avoid further action their client has agreed that they can offer me a discount to settle my account, to take advantage I should contact them by 17/01/2014 or the offer will be withdrawn and further action will continue. I MUST phone them.
    If I cannot take advantage of this offer they will still consider a REALISTIC repayment plan and I should contact them urgently to discuss my options. Unless a suitable repayment plan is inplace in 10 days of the date of this letter, further recovery action will be taken.
    11/1 SWID letter sent
    24/01 letter from wetcloths dated 21/01 account on hold
    29/01. letter from wetcloths [27/01] they have contacted their client who has told them they have perviously written to me asking me to sign my CCA request [ they enclose a copy of a letter sent in October2012 ]
    now this letter asked me to sign my s78 request but I couldn't because they had kept the request and fee and sent back a copy of the letter in which I stated that as i was not requesting documentation under the DPA then no siggy was needed
    they continue allong the lines of this dispute is now resolved and could they have a payment or payment proposals by return
    should I send them a copy of the SWID letter I sent to Try-it-on in sept 2012and got returned ,stamped by Triton as received and has a post-it, on it stating 'Unsigned request, Fee received', or SWID also sent to Green and co, bryan carter, AIC, Fredrickson,...
    or the signiture not required letter sent may, june ,or stop playing silly buggers letter sent july aug,
    Last edited by nightwatch; 29 January 2014, 13:16. Reason: update

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  • nightwatch
    replied
    Re: Nightwatch & Hubbys Diary of debt

    Originally posted by nightwatch View Post
    Lombard cc
    started 1999
    ballance £2933.05
    Defaulted 2008
    prorata payments to date

    12/04 CCA sent
    04/05 letter received (25/04) cannot comply with request as they need my signature
    no sig req letter sent
    02/06 letter rec,containing original req and payment, no sig req letter, and a covering letter/template,cannot comply without signing request

    ok this is getting stupid now.
    06/07 letter received dated 29/06, they cannot deal with my request as there is no signiture, they have sent back to me the original req and the payment,wthe the 1st sig req letter, the 1st no sig req letter from me, 2nd sig req letter, 2nd you are not having a signature letter. a new we want a signiture letter and the Envelope I sent them all back in last time

    27/07 letter from Mr Munn at Lombard, he is dissappointed that I have failed to comply with our agreement, and unless i make an immediate payment to my account and regular payments thereafter, he will have no alternative but to place my account in the hands of external DCAs without prior warning
    14/08 letter from lombard dated 03/08 as I have failed to respond to the banks previous demands(er they refused to send my CCA without a signiture)
    they have no alternative but to commence further proceedings for the recovery of the outstanding balance, failure to contact this office within 7 days, 'MAY' result in my account being transferred to external dca without further warning or delay I take it that as it took 11 days to get the letter they 'MAY' have done so already

    letter sent to lombard along the lines of, stop playing silly buggers I made a CCA request it is not a DPA request so you dont need a signiture, sent back original CCA and £1.00 payment wanted a reply in 7 days

    01/09/12 letter from Triton Credit Services dated 23/08. Lombard bank has placed your account with us for Immediate collection,
    To avoid further action I am requested to forward a Cheque for the full amount by return, If I am unable to make this payment by return I am asked to telephone the office immediately by return of what? is Triton not part of RBS?
    sold in dispute letter sent to triton
    8/9/12 letter from Lombard dated 5/9 they return my CCA request AGAIN(stamped as received 28/9/12) as they require a signature,

    21/09 letter from triton(17/09) Notice of legal proceedings, they remain very disappointed that I have failed to settle the debt or make satisfactory repayment proposals
    they have now recommended to Lombard that solicitors should be instructed to commence court proceedings against me for the recovery of the debt
    they appear to have ignored my "sold in dispute letter" and the fact that Lombard have refused to send my CCA 5 times,
    I'm sure a court will be happy to listen to why they have refused, when a signature is not needed, and why they have never answered any questions asked in subsiquent letters to them.

    26/09 letter from Triton dated 21/09, they refer to my recent correspondence sold in dispute letter
    in view of the nature of my request they will be discussing my account with lombard, who will contact me in due course

    The information provided on my financial statement has not been fully completed. errmm I haven't sent them one
    In order for them to consider my financial statement can I provide my proposals for the above account ermm my proposal is that untill i receive a Valid CCA from lombard you can whistle
    they trust this clarifies the situation for me and await my response It's as clear as mud

    13/10 letter from Loonybard.(09/10) it is AGAIN the same template letter stating that they require my signature, but I can't sign it because:-

    this time they have kept the original request and the fee, and have returned a copy of my 'Sold in Dispute letter' that was digitally signed. they just get more imposable to understand

    02/11, letter from Green & Co Solicitors(29/10) they are instructed by their client, Try it on, who are instructed by, loony barn bank, in connection to my Liability.
    despite a formal demand for repayment this account remains unpaid and they are likely to be instructed to commence court proceedings against me, without further notice
    HOWEVER i have one final opportunity to make payment of the above amount within the next 7 days, Che ques should be made payable to Try-it-on and sent to the address given,
    should their client not receive payment or acceptable payment proposals within 7 days, they are then likely to be to be instructed to commence court proceedings against me on their clients behalf
    23/11 letter from Green & co account referred back to Tri-it -on
    30/11 letter from Lombard, dated 26th. as they have been unable to contact me or agree a suitable repayment plan they have passed all my account details to Allied international Credit(uk) to act as a collection agent, they should be in contact with me in the next 14 days to discuss my repayment options in detail. now why would they think I am suddenly going to start paying Allied if they can't get anything out of me? and my payment options would be " you send my CCA, and we will discuss from there!
    15/12/12 letter from AIC (10/12) they have been passed my details by Lombard to act as collecting agents for my account, whoopy doo

    they have a flexible approach to to repaying my account, If i am in financial difficulty their staff are FULLY TRAINED to assist me with my current situation, and have a range of options to help How wonderful
    they will be in contact with me in the next 7 days by letter/and or phone to discuss my payment options in detail, or i could phone them.
    sold in dispute letter sent 18/12
    21/01/13 letter from AIC we have not heard from you
    26/01 in dispute letter sent pointing out no CCA has ever been received , even though I had pointed this fact out to Tryton, Green & Co, also will not discuss over phone written communication only.

    06/02 letter from AIC dated JANUARY 21 2013 , we have been unable to come to an acceptable agreement
    16/02 letter from AIC(11/02) Early settlement offer, as my account remains unpaid they are reviewing my file to consider if further action is warranted,
    at this point there is an offer on my account that would allow me to settle the outstanding balance with a discounted value, this payment can be made in upto 4 monthly instalments.I am to contact them for for the details,
    If I am unable to meet the agreed settlement I must not hesitate to call and discuss my account where they would be happy to arrange a repayment option based on my current circumstances
    6/6 letter from Lombard (29/5) they have now passed my account details to Fredickson International ltd, to act as their new collection agent, any queries about my account should now be addressed to them. Freds will be in contact during the next 14 days BY LETTER to discuss my repayment options in detail. no CCA no discussion sorted
    19/06 letter from freds (17/06)a polite letter from them saying they have been appointed by loonybarns to act as collection agents for my account, they have a wide range of options to suit a wide range of individual circumstances and believe that if I have not found a suitable repayment plan before they are sure they can help this time doubt it!!
    1/07 letter from freds (28/'06) they have failed to receive a satisfactory response from me to their recent letter,could be coz I didn't send one ? to avoid any further debt recovery action I am to contact them within the next 7 days, i am rather busy this week!
    08/07 yellow card dated 04/07 from freds confirming that I live at this address. and saying I haven't responded to recent correspondence gosh they are eager! I am to phone them NOW or my account may be passed to solicitors with aurtorisation to proceed with litigation proceedings against me at this address in their last letter they gave me 7 days to respond which I only received on the 1st so they only gave me 3 days and they included Sunday, they don't open Sundays
    18/07/13 SWID letter sent
    18/07/13 letter from #cry an barter# dated 15th freds have asked them to contact me, as they have failed to receive a satisfactory response from me regarding payment of my account.that's coz I havent sent one, they ramble on about contacting freds to set up an arrangement or make full payment don't think so! then the line further debt recovery action MAY be taken if i don't make contact.

    24/07. Letter from Freds, They thank me for my letter requesting documentation. they cannot provide it, but I can request it from their client, and they give me the address of RBS Southend.In the meantime I am to confirm how I intend to discharge the outstanding balance. The letter i sent was a Sold while in dispute letter, which as you all know points out that a CCA was requested and not complied with.
    29/07. letter sent to freds pointing out that CCA was requested last year and could they please read the letter i sent them on the 18th
    10/08 letter from Freds they have referred the matter to their clients and will contact me when they are in receipt of instructions, they have placed the account on hold.
    25/09 message left on truecall. message for Mrs NW please call fredric..........
    just had a letter from tesco saying that account has been passed to freds so the call may have been for that


    25/09 letter from freds, Dispite a recent letter from lying smarter solicitors you have failed to discharge your debt with our client, we are prepared to offer you one final opportunity to pay before recommending to our client that further debt recovery action be taken against you. at this late stage as a gesture of goodwill, we are prepared to accept a full and final settlement on this account provided you contact us on 08458888888 straight away


    20/12 letter from wescot they are acting on behalf of ROYAL BANK OF SCOTLAND I am to read both sides of the letter follow the instructions and contact them urgently.to avoid them taking further action i should pay the debt in full on line or by post, or contact them by phone.If I dont it will result in them taking further action to recover the debt

    02/01/2014 letter form wetcloths 28/12/13. Reminder Notice. their lastest enquires have now confirmed that I am still resedent at this address but they have not received a reply to our previous correspondence. Uless I contact them to agree repayment of 2,933.05 within the next 10 days, further debt recovery activity will be taken to recover the full outstanding balance
    please do not ignore this letter as this could result in further action being taken to recover the debt
    09/01 letter from wetcloths[07/01] Reduced settlement offer. as a final attempt to avoid further action their client has agreed that they can offer me a discount to settle my account, to take advantage I should contact them by 17/01/2014 or the offer will be withdrawn and further action will continue. I MUST phone them.
    If I cannot take advantage of this offer they will still consider a REALISTIC repayment plan and I should contact them urgently to discuss my options. Unless a suitable repayment plan is inplace in 10 days of the date of this letter, further recovery action will be taken.
    11/1 SWID letter sent
    24/01 letter from wetcloths dated 21/01 account on hold
    update

    Leave a comment:


  • nightwatch
    replied
    Re: Nightwatch & Hubbys Diary of debt

    Originally posted by nightwatch View Post
    Nationwide cc
    still with OC
    start date 1998
    ballance £8,500
    Defaulted 2007
    prorata payments up to date
    His Nidship has deemed this thanks Niddy

    27/1/12. letter rec offering part settlement if i pay 25% in 14 days, will not have to pay the rest but will only report part settleed to CRA.don't think so!!
    08/2013 Don't all shout at me but realised I never sent for the CCA on this last year, nor did hubby stop the payments from his account. have done now
    CCA received and sent to His Niddyship but am thinking a missing T&C is in order
    all that they sent was, 2 photocopys of a signed DD mandate dated 25/08/98 + 09/09/98, copy of signed aplication [think this was a flyer] with no T+C visable, leaflet of recent T+C

    02/09 missing prescribed terms letter sent

    09/09 letter from NCCS (05/09) in reply to my Missing PT+C, they say they have provided me with all the information relating to this account in there letter of the 20/08, and they are unable to supply me with any further information.
    I have provided them with no legal basis for disputing the amount owed in respect of the account and they are not willing to engage any longer in protracted correspondence with me. If i fail to make payments to the account Nationwide will enforce the debt in accordance with the Terms and conditions of the account (
    will this be the original T+C that they have not sent) I am to note that if I do not make the required payments and it becomes necessary for them to commence Court proceedings to recover the debt, they will seek costs of doing this from me. They recommend i seek advice from a firm of solicitors or CAB

    04/11 Letter from K.P.R.
    threatening hell and high water if I don't pay Formal Demand for Payment in big bold capital letters will hide until nasty person stops shouting NW collections has passed my account to them,it is important that the debt is repaid so please call 0845xxxxxx within 7 days cutting it fine letter is dated 29/10 NW is now considering taking legal proceedings to obtain a court judgement or decree against you.
    they go on to say costs would be added and that NW or one of its agents would look to enforce by one of the following options
    Charging order
    jointly owned so only a restriction
    warrant of execution will supply my own gallows
    Attachment of earnings
    I can be unemployed at any time
    Alternatively, your account may be referred to a specialist external DCA
    now your talking


    06/11 threat of litigation letter sent
    21/11 letter from nwide[18/11]they are sorry i have an issue with my cc account and thank me for telling them, they are investigating my concerns and hope to be in a position to issue their responce by 6/12, if not they will contact me to let me know, they enclose a how to complain leaflet
    11/12 letter from natwide [06/12]Dear Nightwatch, you may recall I wrote to you on 18/11/2013 promising to look into the difficulties you experienced with your. /??????
    My investigations are taking a little longer than anticipated because.
    ????????
    Thank you for your patience, I should be able to send you a final response by 30/12/1899.
    ????

    02/01/2014, letter from Nationwide [24/12/13] they thank me for my responce to their letter of the 5/9/13 [missing PT]
    from my most recent correspondance he is aware that i feel the debt which is currently on my CC acount is UE, He can confirm that the information I requested has been sent to me which is a true reflection of my account.


    He also notes that I requested them to send a photo copy of the signed CCA.When any documentation is received regarding an account they are scanned on to our electronic server, The copy sent to me previously would be the same as a photo copy of the original as per my request.
    As outlined in our previous letter I have the right to refer my complaint to the FOS, should I wish to I have till the 20th Feb 2014, which is 6 months to the date of our previous final response letter. A Smith

    13/01/14 letter from KPR[07/01] DISCOUNT ON OUTSTANDING BALANCE WITHOUT PREJUDICE
    We are able to offer you the opportunity to settle the debt by paying a significantly reduced one off discounted sum
    50p ?
    The benifits to you of doing this are:
    Nationwide or one of it's agents will not make a claim for a court judgment or decree against you
    Legal costs will not be added to the outstanding debt
    It will greatly improve your chances of obtaining future credit as we will update your credit file to reflect our
    amicable agreement don't want it updating, it's not showing on my credit file
    Your account will be closed and the remaining balance written off
    To take advantage of this offer please phone xxxxxxxto discuss what discount is available, this offer will remain open for 7 DAYS 0nly. If the debt remains outstanding you will receive a Final Notice demanding payment of the full balance
    why is it always 7 days, only gives me till tomorrow

    25/01 letter from KPR dated 21st, FINAL NOTICE,

    we recently advised you of our involvement in the recovery of your debt [jan 2012]
    you failed to take the action requested in our previous correspondence

    Your debt has now become a priority case and I cannot allow this to continue
    You must call me within the next 7 days with an acceptable offer to repay the outstanding balance
    If you do no not I will refer your account to a debt collection agency to persue you for this outstanding debt
    refer away MS bossy knickers, i think I know what her other job is, the leather must be chaffing

    Leave a comment:


  • Pixie
    replied
    Re: Nightwatch & Hubbys Diary of debt

    Only just seen your previous post re Nationwide...no need to respond to that..they're just trying to frighten you by making you think that if you don't arrange to settle then all the things they mention will happen...which is a load of rubbish!

    Morecarp are talking out of their backsides. They're the ones chasing you, they're the ones you request the cca from...not that you requested the cca

    Leave a comment:


  • nightwatch
    replied
    Re: Nightwatch & Hubbys Diary of debt

    Originally posted by nightwatch View Post
    M&S sc hubbys
    started 1999
    balance £1436.11
    default 2006
    Rockwell keep contacting us but ignored and sending payment to OC

    12/04 CCA request sent
    4/05 CCA received,they have sent a RECONSITUTED copy of the app/agreement form and T&C
    it's a blank form with hubbys name and address typed in
    will send to his Niddy ship


    Missing PT letter sent
    19/5, Letter from Rockwell, they are disappointing to note that they have not had a recent payment,if they don't hear from us by the 23rd may, any agreement we have had regarding the repayment of said debt will be cancelled and THEY will recommence action to recover the outstanding balance in full
    If no action is taken concerning this matter the account may be passed to their 'Specialist recovery agents' "Fenton Cooper" to assess further recovery options,
    I/WE have never had an agreement with Rockwell, we have been paying any payments to M&S direct
    Rockwell are acting agents of M&S
    have received letter dated 13/06/12 saying they have complied with the request inder CCA1974 the account is not in dispute, and if I think it is I should provide full and sufficient details,
    they state' there is NO requirement under section[77][78] that the original or a photocopy of the original signed agreement be provided

    13/11/2012 09;20 phone call, but te caller couldn't work out how to get through truecall so all we got was "please phone Buchanan .....
    13/11/12 letter from BCW, stating M&S have instructed them to recover the out standing amount, M&S are unaware of any Ligitamate reason for non-payment. they would like us to contact

    them so they can have a ' more thorough understanding of our financial circumstances' will send sold while in dispute letter
    17/11/12 letter(dated 12/11) from M&S saying they have asked Buchanans to take responsibility of the account BCW will contact us in due course about the overdue amount on the account
    30/11 letter from BCW dated 23rd, they thank us for our recent communication and have placed a "cease all action" instruction on the account while they look into our complaint

    jan 2013
    16/01/13 letter from BCW(14/01) FINAL RESPONSE , they have investigated our clame and concluded our complaint has been refuted.
    M&S have stated they sent a copy of our agreement by recorded post in May 2012.Therefore we will continue to persue the outstanding balance with in the context of our clients instruction and the legitamate nature of our business.
    Please contact our office directly to discuss the repayment options available to you.
    17/01 letter from BCW (14/01) We wrote to you recently regarding your outstanding balance and regret to note that it still remains outstanding well seen as we only got the recent letter you wrote on the 14/01 yesterday its not given us much time to do anything
    All that we ask is that you make contact with us on 0844 xxx xxxx so that we can discuss and gain an understanding of your financial circumstances. If you make contact with us our specialist advisers will be able to provide you with support (good i need holding up after a couple of bottles) and advice, they will be sympatetic to your individual circumstances, and they will help you to find the most appropriate way to take steps towards resolving and closing your account
    dispute letter sent to BCW pointing out that an invallid CCA has been received and that I WILL NOT discuss the account over the phone!
    29/01 letter from BCW dated 26/01. BCW are here to help. overdue debts can have a serious affect on your credit file ,they can also prevent or make it more difficult for you to obtain finance at all in the future. Make us an offer blah.. blah.. blah...NO MORE LETTERS OR PHONE CALLS. when you enter into a payment arrangement, as long as you make your repayments on time you will not receive phone calls or letters from us for a minimum of 6 months, at which point we will contact you to review your circumstances. Phone us today..
    BCW received my letter on the 29/01 but they are still phoning
    02/09/2013 letter from M&S dated 24th aug account SOLD to Arrow Global ltd, on 25th july who have appointed Wescot CS as their servicing agents [ now isn't that a pity] it also contains a Notice of assignment from Arrow saying they have appointed Wetcloths as their agent and that all correspondence should be sent to them and not Arrow.
    will wait for wescot to contact and send in the big guns xx

    well never heard off wetcloths but today we receive
    02/12 letter from Morecrap, your account details have been passed to us from Arrow to act as a collection agent and we will now be dealing with your account now that is a shame so close to Christmas
    it's also a pity that Morecrap only quote their own and arrows Ref numbers and not who the debt was originally with only realised it was this account by the amount outstanding
    09/12 letter from morecarp. important information- possible further action in big bold capital letters I can't read it any louder so why do they do that? to prevent possible further debt recovery action we are to send a payment proposal before 12/12/13,not left us much time or telephone 0161xxxxxxx within the next 7 days, if not they may have no alternative but to recommend to their clients that they consider possible further debt recovery action against us I thought they were the *further action*

    21/12 letter from morecarp re our arrow global account .As they have not received any communication from us with regards to our outstanding account, they feel we may not be in a position to meet their request to pay the account in full. SO
    In order to stop them from recommending that further debt recovery action is taken they can confirm that they would be prepared to accept an affordable monthly repayment plan that we can afford to maintain. Any payment offer will be considered and POSSIBLY accepted, PROVIDED we compleat their I+E form to support our proposal
    BLACKMAIL
    Failure to respond within the next 7 days from the date of this letter [19/12] may leave them with no option but to recomend that their client takes further recovery action
    we can't get a reply can someone else deal with it
    Jan 2014
    swid letter sent to morecarp17/01 letter from morecarp dated 13/01. they thank us for our recent letter requesting a copy of the credit agreement and point out thet under the CCA 1974 we must provide a fee of £1.00. please make the fee payable to Arrow Global who is their client,and then they will gladly process our request, I sent a sold while in dispute letter with the date, on which the original request was made

    total blacklocks, shall ignore and see what comes next.

    Leave a comment:


  • nightwatch
    replied
    Re: Nightwatch & Hubbys Diary of debt

    Originally posted by nightwatch View Post
    Nationwide cc
    still with OC
    start date 1998
    ballance £8,500
    Defaulted 2007
    prorata payments up to date
    His Nidship has deemed this thanks Niddy

    27/1/12. letter rec offering part settlement if i pay 25% in 14 days, will not have to pay the rest but will only report part settleed to CRA.don't think so!!
    08/2013 Don't all shout at me but realised I never sent for the CCA on this last year, nor did hubby stop the payments from his account. have done now
    CCA received and sent to His Niddyship but am thinking a missing T&C is in order
    all that they sent was, 2 photocopys of a signed DD mandate dated 25/08/98 + 09/09/98, copy of signed aplication [think this was a flyer] with no T+C visable, leaflet of recent T+C

    02/09 missing prescribed terms letter sent

    09/09 letter from NCCS (05/09) in reply to my Missing PT+C, they say they have provided me with all the information relating to this account in there letter of the 20/08, and they are unable to supply me with any further information.
    I have provided them with no legal basis for disputing the amount owed in respect of the account and they are not willing to engage any longer in protracted correspondence with me. If i fail to make payments to the account Nationwide will enforce the debt in accordance with the Terms and conditions of the account (
    will this be the original T+C that they have not sent) I am to note that if I do not make the required payments and it becomes necessary for them to commence Court proceedings to recover the debt, they will seek costs of doing this from me. They recommend i seek advice from a firm of solicitors or CAB

    04/11 Letter from K.P.R.
    threatening hell and high water if I don't pay Formal Demand for Payment in big bold capital letters will hide until nasty person stops shouting NW collections has passed my account to them,it is important that the debt is repaid so please call 0845xxxxxx within 7 days cutting it fine letter is dated 29/10 NW is now considering taking legal proceedings to obtain a court judgement or decree against you.
    they go on to say costs would be added and that NW or one of its agents would look to enforce by one of the following options
    Charging order
    jointly owned so only a restriction
    warrant of execution will supply my own gallows
    Attachment of earnings
    I can be unemployed at any time
    Alternatively, your account may be referred to a specialist external DCA
    now your talking


    06/11 threat of litigation letter sent
    21/11 letter from nwide[18/11]they are sorry i have an issue with my cc account and thank me for telling them, they are investigating my concerns and hope to be in a position to issue their responce by 6/12, if not they will contact me to let me know, they enclose a how to complain leaflet
    11/12 letter from natwide [06/12]Dear Nightwatch, you may recall I wrote to you on 18/11/2013 promising to look into the difficulties you experienced with your. /??????
    My investigations are taking a little longer than anticipated because.
    ????????
    Thank you for your patience, I should be able to send you a final response by 30/12/1899.
    ????

    02/01/2014, letter from Nationwide [24/12/13] they thank me for my responce to their letter of the 5/9/13 [missing PT]
    from my most recent correspondance he is aware that i feel the debt which is currently on my CC acount is UE, He can confirm that the information I requested has been sent to me which is a true reflection of my account.


    He also notes that I requested them to send a photo copy of the signed CCA.When any documentation is received regarding an account they are scanned on to our electronic server, The copy sent to me previously would be the same as a photo copy of the original as per my request.
    As outlined in our previous letter I have the right to refer my complaint to the FOS, should I wish to I have till the 20th Feb 2014, which is 6 months to the date of our previous final response letter. A Smith

    13/01/14 letter from KPR[07/01] DISCOUNT ON OUTSTANDING BALANCE WITHOUT PREJUDICE
    We are able to offer you the opportunity to settle the debt by paying a significantly reduced one off discounted sum 50p ?
    The benifits to you of doing this are:
    Nationwide or one of it's agents will not make a claim for a court judgment or decree against you
    Legal costs will not be added to the outstanding debt
    It will greatly improve your chances of obtaining future credit as we will update your credit file to reflect our amicable agreement don't want it updating, it's not showing on my credit file
    Your account will be closed and the remaining balance written off
    To take advantage of this offer please phone xxxxxxxto discuss what discount is available, this offer will remain open for 7 DAYS 0nly. If the debt remains outstanding you will receive a Final Notice demanding payment of the full balance why is it always 7 days, only gives me till tomorrow
    do I need to send anything ??

    Leave a comment:


  • Pixie
    replied
    Re: Nightwatch & Hubbys Diary of debt

    It's up to you NW...either ignore or send a one liner referring them to missing PTs letter.

    Leave a comment:


  • Deepie
    replied
    Re: Nightwatch & Hubbys Diary of debt

    Originally posted by nightwatch View Post
    any Idea what to send back, thought I may ask them to read my Missing PT letter again or should I just wait for the next threat from KPR
    I'd see what they send next if it were me.........

    Leave a comment:


  • nightwatch
    replied
    Re: Nightwatch & Hubbys Diary of debt

    Originally posted by nightwatch View Post
    Nationwide cc
    still with OC
    start date 1998
    ballance £8,500
    Defaulted 2007
    prorata payments up to date
    His Nidship has deemed this thanks Niddy

    27/1/12. letter rec offering part settlement if i pay 25% in 14 days, will not have to pay the rest but will only report part settleed to CRA.don't think so!!
    08/2013 Don't all shout at me but realised I never sent for the CCA on this last year, nor did hubby stop the payments from his account. have done now
    CCA received and sent to His Niddyship but am thinking a missing T&C is in order
    all that they sent was, 2 photocopys of a signed DD mandate dated 25/08/98 + 09/09/98, copy of signed aplication [think this was a flyer] with no T+C visable, leaflet of recent T+C

    02/09 missing prescribed terms letter sent

    09/09 letter from NCCS (05/09) in reply to my Missing PT+C, they say they have provided me with all the information relating to this account in there letter of the 20/08, and they are unable to supply me with any further information.
    I have provided them with no legal basis for disputing the amount owed in respect of the account and they are not willing to engage any longer in protracted correspondence with me. If i fail to make payments to the account Nationwide will enforce the debt in accordance with the Terms and conditions of the account (
    will this be the original T+C that they have not sent) I am to note that if I do not make the required payments and it becomes necessary for them to commence Court proceedings to recover the debt, they will seek costs of doing this from me. They recommend i seek advice from a firm of solicitors or CAB

    04/11 Letter from K.P.R.
    threatening hell and high water if I don't pay Formal Demand for Payment in big bold capital letters will hide until nasty person stops shouting NW collections has passed my account to them,it is important that the debt is repaid so please call 0845xxxxxx within 7 days cutting it fine letter is dated 29/10 NW is now considering taking legal proceedings to obtain a court judgement or decree against you.
    they go on to say costs would be added and that NW or one of its agents would look to enforce by one of the following options
    Charging order
    jointly owned so only a restriction
    warrant of execution will supply my own gallows
    Attachment of earnings
    I can be unemployed at any time
    Alternatively, your account may be referred to a specialist external DCA
    now your talking


    06/11 threat of litigation letter sent
    21/11 letter from nwide[18/11]they are sorry i have an issue with my cc account and thank me for telling them, they are investigating my concerns and hope to be in a position to issue their responce by 6/12, if not they will contact me to let me know, they enclose a how to complain leaflet
    11/12 letter from natwide [06/12]Dear Nightwatch, you may recall I wrote to you on 18/11/2013 promising to look into the difficulties you experienced with your. /??????
    My investigations are taking a little longer than anticipated because.
    ????????
    Thank you for your patience, I should be able to send you a final response by 30/12/1899.
    ????

    02/01/2014, letter from Nationwide [24/12/13] they thank me for my responce to their letter of the 5/9/13 [missing PT]
    from my most recent correspondance he is aware that i feel the debt which is currently on my CC acount is UE, He can confirm that the information I requested has been sent to me which is a true reflection of my account.


    He also notes that I requested them to send a photo copy of the signed CCA.When any documentation is received regarding an account they are scanned on to our electronic server, The copy sent to me previously would be the same as a photo copy of the original as per my request.
    As outlined in our previous letter I have the right to refer my complaint to the FOS, should I wish to I have till the 20th Feb 2014, which is 6 months to the date of our previous final response letter. A Smith
    any Idea what to send back, thought I may ask them to read my Missing PT letter again or should I just wait for the next threat from KPR

    Leave a comment:


  • nightwatch
    replied
    Re: Nightwatch & Hubbys Diary of debt

    Originally posted by nightwatch View Post
    Barclaycard (2)
    CSL chasing
    started 1999
    ballance £3681.29
    defaulted 2002 & 2010 I have written about this but they would not answer last letter in which i pointed out I had proof of 1st default
    CCA 2010 they sent a small copy of T&C that they say would have been inforce at time of signing
    SAR 2012 sent micofiche copy of agreement bur T&C are illegable and only details of this account.
    have sent letter pointing out that I require all info held and an original legable copy of agreement

    Default has been removed I contacted experian, with proof of the first default, after no joy from Barcs they said they would contact barcs and let me know the outcome,
    still waiting for a reply from experian, but on checking file noticed the account had been removed altogether
    08/08 CCA request sent (had to send another as hubby hadn't canceled the payments)
    19/08 letter from CSL, until you send the fee we cannot process your request

    19/08 letter to CSL, you have had the fee you cashed it on the 15/08 the same date as your letter was typed up. you will not be getting another I suggest your accounting dept has a whip round to replace it. the original request received by you on the 09/08 still stands you have until 23/08 to send CCA or this account is in default.
    03/09 still waiting#
    04/12 letter from berzeks [19/11] your Barclaycard account has now been passed to Allied International credit [uk] Ltd to manage the collection of the balance outstanding on your account.You should contact AIC as a matter of urgency on 0141xxxxxxx who will discuss with your proposals for repayment of the outstanding balance on your account.

    now it's a pity they didn't send this letter a fortnight ago when AIC started calling me and then the person on the other end of the phone wouldn't have annoyed me so much that I swore at him!!

    phone rings true call says" you have a call from" and a sneary up his own arse voice says " Mr SMITH" and chuckles, so I took the call "hello Mr Smith, how can I help you", am I speaking to Nightwatch? that depends which Mr Smith are you? pardon, which Mr Smith are you? why does that matter? so I can say if I'm nightwatch or not! are you totally stupid? no, but you think I am because you think I believe your name is Mr Smith, well you answered the phone, yes I did and I am also recording this conversation , you can't do that with out telling me first, are you recording this call? we may well be, good then you can play this back and try and understand what is being said, I do not recognize your number, so I haven't asked you to call. I Don't like unsolicited calls from any company so please put every thing in writing and send it to me, and remove any numbers you have from your dialing system, we will phone when we like until you speak to us, as you wish, but I have just spoken to you, and told you I wont again, now Pickle off and stop chuffing wasting my time you muppet.at which point I zapped him

    20/12 letter from AIC [17/12] This account has been assigned to us from Barclaycard this means CSL have cocked up
    We are unaware of any reason for the non payment and we encourage you to contact our office to resolve the outstanding matter in a timely manner they have been told I've not paid, and to try and get some money from me
    If you are experienceing financial difficulty please call us as we are happy to discuss your situation and how we can help resolve we're not realy interested we just want to try and scare you into giving us your money, then we can have a good laugh as we talk about it in the pub later
    10/01/2014 SWID letter sent
    11/01/2014 letter from AIC dated 7th jan. they have been unable to come to an acceptable arrangement with me regarding the repayment of my outstanding balance.coz your not going to get one
    This is MY last chance to work together with them think i'll pass, tho it was a difficult choice
    It is in MY best interest to come to a mutually acceptable agreement, so please contact them on the number on the letter to discuss the matter further. or I can fill in and sign the enclosed IE form and send it back within 7 days along with an offer of payment.errrm NO
    will await reply to SWID

    Leave a comment:


  • nightwatch
    replied
    Re: Nightwatch & Hubbys Diary of debt

    Originally posted by nightwatch View Post
    Tsb trustcard/lloyds cc
    still with OC
    start date 1978
    taken over by Lloyds 1982
    ballance £5662.27
    defaulted 2002
    have just stopped payment as niddy says
    26/04 letter from Ltsb "your repayments are in arrears and a payment of £12.00 is required" to avoid further action all payments should be made on the due date agreed.

    29/05 Letter from Credit Security Ltd, re Lloyds Tsb, they have been instructed by our client to recover the outstanding debt

    to clarify this account, we sent for a CCA,2010, we had back just T&C nothing to link it to the account, and a letter stating that as the account was so old they did'nt have to send a copy of the agreement, but we would have signed one and they will look.
    sent a letter under CPUTR asking if they had an agreement or not, replied that we would have signed one and will send it when found, Final responce
    SAR sent in the middle is a couple of emails sent to recoberys and back
    1, out: client asks for agreement
    2,rep: cannot be found, not req from central storage and recoverys as account before the system was started

    11/06 letter from Credit security ltd(8/6), they cannot trace receipt of our reply to their recent letter thats coz i diddn't send one
    they DEMAND that the sum stated be sent direct to their office IMMEDIATELY using the pay slip attached
    failure to do so 'could' result in a DEBT COLLECTOR calling upon us, or the account being refered for legal action
    they have still not stated if they have been assigned or sold this account
    25/06 letter from Cred sec ltd, dated 22/06, " Dear Mr Nightwatch. You have chosen to disreguard our and our clients previous letters.so they noticed
    we do not intend to remind you of your obligations to repay monies owed. then stop sending me letters
    If we do not receive a payment and payment proposal within 7 days our DOORSTEP COLLECTOR will be instructed to call upon you for payment the last doorstep collector took it
    If payment is not forthcoming we will refer the account to our client with a recommendation for LEGAL ACTION as stated in our previous letter.

    letter dated 06/07 from credit security following their recent communication they are pleased to inform us that their client is willing to accept the dum of £4246.70 providing its paid by the 16/07, this will be accepted as partial payment in full and final settlement of the account and the credit file will be updated accordingly.

    now to take advantage of this 25% reduction I only have to find £4246.50 (I have 20p) and have it at their office together with the attached slip at the bottom of the letter, no later than MONDAY 16/07/2012

    letter dated 09/10/12 from Apex Credit Management,Re Lloyds TSB.it is still with CSL as far as i know? Their client is aware of the difficult financial circumstances that a number of their customers are currently experiencing. must be a lot of us not paying!
    as a result they have been authorised to consider a discounted settlement figure against the debt and may be able to offer a substantial discount on the balance, wonder if its any better than the 25% CSL were offering? they would like to explore this option with us, new one on me BUT, it is only available for a period of 10 days from the date of the letter. pity i'm sure it will take me longer to explore my options
    To confirm eligibility and take advantage of this enchanced opportunity to clear this debt,we are to contact them without delay, will have a think about that ???? errrrm NO

    24/10 letter from apex,( 22/10/12) they are dissapointed that despite their efforts to contact (us twice a day by phone) we have failed to reach any agreement with them, they think we are simply avoiding paying this debt and they must therefore act in the best intrest of their client???
    they apparently use !! External Data sources to profile our accounts and believe that you have the abillity to make payments on this account.
    Consequently our account will be passed to their internal litigation team in order to consider the best course of action for recovery of the debt outstanding, This MAY include legal action to obtain a CCJ which we may then seek to enforce by way of a charging order or attachment to earnings application.
    contact us to prevent further action on this account.WE can take control of our finanices by taking positive action.
    will send Sold while in dispute on monday sent
    01/11 letter from Apex (31/10)They are sorry to learn that we have had to raise concerns about the account, they will be conducting a thorough investigation into our concerns, When it is complete they will contact us again.
    they enclosed a copy of their complaints procedure

    17/11 rather long letter from Apex,So to condense it. Reply to sold in dispute letter. they have been in contact with their client who state, they have no record on their system of receiving a CCA request or the £1.00 fee, they have asked that we contact them with a copy of our CCA request and proof that they cashed the £1.00 fee. This was sent in 2010 and shows on a SAR asked for in 2011
    they then waffle on about carey and Judge Wacksman stating that the debtor has a legitimate interest in seeing a copy of the agreement he signed, not in the sense of proof of execution, but as information
    Under their complaints procedure this is their final responce and they have placed the account on hold for 28 days for us to contact Lloyds with the paperwork requested

    8/12 Statement of account from LLoyds but with Apex ref and address on it, showing the last payment in dec 2011, Will be sending letter to Apex monday, stating the CCA was requested in 2010 and it was responded to by Lloyds, who assured me that we would of signed an agreement, and said they would send me a copy when they find it . also pointing out that their final response is a pile off crap as I had not made a formal complaint to them.

    11/12 letter sent to apex, pointing out that the cca request was sent in 2010 and lloyds responded to it,also pointed out that the reply from lloyds to my cputr letter said, that we would of signed an agreement and they will send it when found, i am still waiting,
    21/12 letter from apex 19/12, they seem to be back-tracking a touch. they point out that lloyds are the legal owners and they are only acting under instruction from lloyds to recover the debt. as such they are dependant upon the quality of information supplied by lloyds
    they reiterate that lloyds cannot find any request made by us nor can they locate having received the £1.00 fee.
    they have re-refered the account back to lloyds to request they recall the account as they do not believe they can facilitate a mutually benificial arrangement on it
    2013

    27/04; letter with Lloyds TSB logo on posted on 25/04 but, it came in a robson way envelope and the address header on the letter is PO box 66, Rosyth ? when did the account move to Scotland
    any way they go on to say;- As we havent been able to agree a suitable repayment plan, we have transferred your CC account to Robbers way they have been instructed to arrange collection of the outstanding amount WE are to contact RW asap to arrange to payback the outstanding balance cheeky boogars want us to do their job. they'll wait a long time,
    1/05 letter from robbing ways(29/04) we have to pay them the outstanding balance without delay. If we do not pay or agree a repayment play they MAY advise their client to start court Proceedings, If a court considers our failure to pay to be due to neglect an order to pay may be made. they go on to list what May happen if we get an order to pay and we don't. they also point out that ' this account may continue to be a worry for us
    letter sent to RW thanking them for their threatening letter of introduction and pointing out that the said account has been in dispute since 2011
    14/05 letter from RW dated 13/05 headed Immediate action required, I am to call them without delay to pay by my card ? do they take Nectar points ? If we fail to pay further action MAY be taken to recover the amount due etc etc etc...
    will ignore as they signed for my SWID letter yesterday
    24/05 letter from robbingways(23/05) they would like us to note that ,they note our dispute/query we have raised. They will make all the necessary inquireies and let us know the outcome in due course. They will stop all collection activity for this account for now. If they can be of any further assistance we are to let them know do they do gardens or decorating free ?
    6/6 letter from Robbing ways(3/6)In response to our recent contact, their client(lloyds) has advised them that require us to forward a copy of our CCA request to enable further investigation. they will hold our account for 14 days
    will send letter pointing out CCa was sent in 2010 was replied to with, 'You would of signed an agreement and they will send it when found'
    as was the CPUTR letter, and that I am still waiting


    Well set letter to robbing ways pointing out when CCA was sent and the reply received, also pointed out that the reply to my CPUTR was the same as the CCA request' you would of signed an agreement when we find it we will send it' and that I am STILL waiting for the copy of the "signed agreement" and I suggested that they found someone that could actually read and understand the contents of letters sent them.

    22/08 letter from Robbersway.In resonse to your recent contact, our client has confirmed that the CCA request has been actioned and sent to you directly. we trust this resolves your query and we now require your offer of payment within 14 days.

    Now as lloyds had no recolection of the original CCA request, It will be interesting to see what they send, last time it was just typed T&C with Hubbys name and this Address on( we weren't living here when he took out the card) and a sentance at the end of the letter stating he would of signed a CCA on taking out the card,as that is the banks policy, and a copy will be sent as soon as they find it.


    Letter from RW Your account remains unpaid despite previous attempts to contact you blah blah blah, contact us to arrange an affordable repayment plan

    23/09 letter from Robbersway(20/09) Your account is due to be passed to drysdenfx in the next 10 days, who will contact you to discuss repayment of this account and agree an affordable arrangement. To avoid this please contact us so we can discuss your current circumstances and agree an affordable repayment plan with you

    14/10
    read my last letter, no CCA received my position not changed, letter sent to RW

    17/10 letter from DFX (14/10)they have been instructed by RW, they would like me to pay RW, I am to contact RW,no ruddy way
    26/10 letter from dsfax they urge me to deal with this outstanding debt immediately by contacting their clients agent RW ? I thought RW were their client? shall ignore for now as RW not responded to my reminder letter
    28/10 letter from RW account on hold

    11/12 letter from lloyds.[09/12] they thank us for letting them know about the issue we have with our CC

    they understand we believe that as they have been unable to provide a copy of your credit agreement they cannot enforce collection of this debt, and can see from their records that a copy has been requested on a number of occasions
    for the avoidance of doubt, the CCA 1974 does not prohibit collection activity when an account is in dispute.Even if the agreement was unenforceable, which we dispute, this would only prevent the bank from seeking recovery of the debt through the court, it does not extinguish the legal effect of the contract. as such we will continue to to persue collection of the account balance
    They accept that we have made many requests since that time for a copy of our agreement and they have let us down by not informing us that they are UNABLE to supply this and appologise for the inconvenience caused,
    In an effort to put this right they woudls like to offer us £60, £10 for call costs+ £50 for the inconvenience caused
    if we would like to accept this we are to CALL 0800xxxxxxx at our earliest convenience
    they continue about contacting the FOS if we are unhappy now while we would like the £60 we do not want to call them so do you think we should accept it in writing and also ask them again to remove the AP markers and the 2nd default from the CRAs
    Jan 2014 £60 received from Lloyds

    will wait and see what happens next

    Leave a comment:


  • nightwatch
    replied
    Re: Nightwatch & Hubbys Diary of debt

    Originally posted by nightwatch View Post
    M&S charge cardstarted 1997
    balance £1645.23
    default 2007
    prorata upto date OC not paid since april 2012

    12/04 CCA req sent
    05/05 letter received, dated 01/05, my repayment plan has now expired they would like me to call them to give them my details and discuss how i expect to clear the debt.
    If they dont hear from me they will consider refurring the account to their solicitors. or they may refer it to a DCA
    29/05 no CCA received letter sent

    18/06 CCA rec will send to Niddy
    23/06 letter received from Moorcroft dated 21/06 ' they have been instucted by M N S to to collect my overdue debt' I must make full payment within 7 days' OR' call them IMMEDIATLEY to prevent them recommending further debt recovery action to their client. they and their client do not wish to do this, but if no agreement cannot be reached by 28/06/12 they may have no alternative
    they point out that their client has registered a default against my credit file in relation to this account
    25/06 Letter fromM n S dated 20/06 they have asked Moorcroft to take responsibility for my account allpayments and queries to them
    30/06 another letter from MnS they have asked Moorcroft to ect ect ect....
    07/07 letter from Moroncust(05/07) they have been asked by their clients to Increase my outstaning debt by. this will increase my total debt to £1645.23, and I should contact them by 12/07 to discuss an affordable repayment arrangement that will clear this ammount in the shortest possable time.
    If I am in receipt of certain benifits they may be able to asist me in establishing payment of this account through the benifits system
    20/07 letter from Morecrap.19/07 they feel that I may not be in a position to repay the debt in full,so, to stop them recomending to their client that further debt recovery action should be taken, they are prepared to accept a sensible monthly repayment plan that I can afford to maintain, with this in mind the kind of figure they would be prepared to accept would be £100.00 per month
    If I wish to take advantage of this opportunity I should ring them at once,
    failure to respond within the next 7 days may leave them with no option but to recommend that further recovery action may be considered,
    Do not ignore this letter
    I didn't ignore their last letter, I did read it, but as I was not in the least interested in their offer I did not reply

    09/08 letter from Midascreditservices dated 03/08 WARNING OF POSSIBLE FURTHER ACTION, they say they are part of Moorcroft and they are aware that I have failed to reach a repayment agreement with moorcroft, clever bloke this as such they have been asked to review what steps may be taken in relation to further debt recovery action. the options include recommending one of the following:

    Continue in our attempts to contact you by letter and phone please continue I have a truecall
    Instruct a local rep to arrange to call at your home address please do I love visitors, the last double glazing salesman to call would like some company in the basement
    Referal of your account for consideration by our Litigation Selection Team err the bloke that signed the letter says he's a litigation Manager??
    20/08 letter from Morecrap-home collections devision-my account has been passed to them.this means that a local rep may call at my house. the double glazing bloke is getting excited
    they have also been authorised to offer:
    a substantial discount of UP TO 25% subject to personal circumstances no, dont think it will tempt me,
    Greater discounts may be available and can vary, dependant on current circumstances discount of 90% may work
    option of paying the AGREED settlement figure over a period of up to 3 months subject to T&C MY T&C

    7.30 tonight (24/09) door bell rings , hubby answers. then walks back and asks me if I am free to talk to a bloke from Moorcroft. NO. he tells him to leave but bloke tries to give him an envelope, Hubby tells him politely to shove it, I go to the door and tell him to leave now, he says he does'nt want to distress me, told him leave then, and he went. pussy cat

    28/09 letter from Morectap (27/09) DISCOUNT OFFER they are dissapointed to note that dispite numerous attempts to contact me, no satisfactory agreement has been reached reguarding the debt outstanding,
    But to prevent the possability of further debt recovery action their client has informed them that they MAY be able to offer me a substantial discount from my outstanding balance.
    If I can agree to an arrangement for payment of a reduced settlement figure over the next 3 months, they will not persue the remaining balance of the debt they dont state the % of discount,and they say THEY will not persue the balance, not that no one will persue
    I should contact them immediately err I'm washing my hair
    they look forward to hearing from me don't hold your breath

    29/10, Letter fromHome Collection Services LTD (27/10)I could be free of this debt if i telephone them and agree to one of the following options:
    1/ agree an affordable repayment plan, they will be happy to discuss my financial circumstances with me and agree a monthly plan that I can afford and maintain, If we can reach an agreement they ensure me that no further debt recovery action will be taken while the plan is maintained,

    2, Substantial Discount, I am to telephone them for a partial settlement figure. the benifits are;

    a discount to help reduce the debt by a substantial amount do they do 100%

    Once the payment has been received and cleared neither they or their client will contact me again concerning this debt, they don't say that no one else will contact me about the rest of it

    I am not to ignore this letter I have not ignored i have read it and put it on here ( i may deal with it at a later date)

    10/01/2013 letter from M&S account passed to Credit Security Ltd
    17/01. letter from CSL, they have been instructed by M&S. please call them No
    31/01, letter from CSL, we have not received a reply
    16/03, letter from CSL(14/03) Despite attempts to contact you the debt is still outstanding. Depending on your circumstances our client may be prepared to accept a reduced sum in settlement. Phone us now.
    04/11 letter from M&Saccount sold to Arrow Global on 8/10/13, Arrow have appointed Wescot as agents [wetsloths not doing to good with my accounts are they?] envelope also contained NOA from Arrow now as this is enforceable but have managed to blagg it for 19 months may just have to see how far I can go.
    2014 well never heard of wetcloths
    09/01/14 letter from Arrow they have appointed Rockwell to manage my account and have passed all my details to them, I should contact Rockwell to arrange payment of this account as a matter of urgency
    will wait and see what rotsmell send

    Leave a comment:


  • nightwatch
    replied
    Re: Nightwatch & Hubbys Diary of debt

    Originally posted by nightwatch View Post
    Lombard cc
    started 1999
    ballance £2933.05
    Defaulted 2008
    prorata payments to date

    12/04 CCA sent
    04/05 letter received (25/04) cannot comply with request as they need my signature
    no sig req letter sent
    02/06 letter rec,containing original req and payment, no sig req letter, and a covering letter/template,cannot comply without signing request

    ok this is getting stupid now.
    06/07 letter received dated 29/06, they cannot deal with my request as there is no signiture, they have sent back to me the original req and the payment,wthe the 1st sig req letter, the 1st no sig req letter from me, 2nd sig req letter, 2nd you are not having a signature letter. a new we want a signiture letter and the Envelope I sent them all back in last time

    27/07 letter from Mr Munn at Lombard, he is dissappointed that I have failed to comply with our agreement, and unless i make an immediate payment to my account and regular payments thereafter, he will have no alternative but to place my account in the hands of external DCAs without prior warning
    14/08 letter from lombard dated 03/08 as I have failed to respond to the banks previous demands(er they refused to send my CCA without a signiture)
    they have no alternative but to commence further proceedings for the recovery of the outstanding balance, failure to contact this office within 7 days, 'MAY' result in my account being transferred to external dca without further warning or delay I take it that as it took 11 days to get the letter they 'MAY' have done so already

    letter sent to lombard along the lines of, stop playing silly buggers I made a CCA request it is not a DPA request so you dont need a signiture, sent back original CCA and £1.00 payment wanted a reply in 7 days

    01/09/12 letter from Triton Credit Services dated 23/08. Lombard bank has placed your account with us for Immediate collection,
    To avoid further action I am requested to forward a Cheque for the full amount by return, If I am unable to make this payment by return I am asked to telephone the office immediately by return of what? is Triton not part of RBS?
    sold in dispute letter sent to triton
    8/9/12 letter from Lombard dated 5/9 they return my CCA request AGAIN(stamped as received 28/9/12) as they require a signature,

    21/09 letter from triton(17/09) Notice of legal proceedings, they remain very disappointed that I have failed to settle the debt or make satisfactory repayment proposals
    they have now recommended to Lombard that solicitors should be instructed to commence court proceedings against me for the recovery of the debt
    they appear to have ignored my "sold in dispute letter" and the fact that Lombard have refused to send my CCA 5 times,
    I'm sure a court will be happy to listen to why they have refused, when a signature is not needed, and why they have never answered any questions asked in subsiquent letters to them.

    26/09 letter from Triton dated 21/09, they refer to my recent correspondence sold in dispute letter
    in view of the nature of my request they will be discussing my account with lombard, who will contact me in due course

    The information provided on my financial statement has not been fully completed. errmm I haven't sent them one
    In order for them to consider my financial statement can I provide my proposals for the above account ermm my proposal is that untill i receive a Valid CCA from lombard you can whistle
    they trust this clarifies the situation for me and await my response It's as clear as mud

    13/10 letter from Loonybard.(09/10) it is AGAIN the same template letter stating that they require my signature, but I can't sign it because:-

    this time they have kept the original request and the fee, and have returned a copy of my 'Sold in Dispute letter' that was digitally signed. they just get more imposable to understand

    02/11, letter from Green & Co Solicitors(29/10) they are instructed by their client, Try it on, who are instructed by, loony barn bank, in connection to my Liability.
    despite a formal demand for repayment this account remains unpaid and they are likely to be instructed to commence court proceedings against me, without further notice
    HOWEVER i have one final opportunity to make payment of the above amount within the next 7 days, Che ques should be made payable to Try-it-on and sent to the address given,
    should their client not receive payment or acceptable payment proposals within 7 days, they are then likely to be to be instructed to commence court proceedings against me on their clients behalf
    23/11 letter from Green & co account referred back to Tri-it -on
    30/11 letter from Lombard, dated 26th. as they have been unable to contact me or agree a suitable repayment plan they have passed all my account details to Allied international Credit(uk) to act as a collection agent, they should be in contact with me in the next 14 days to discuss my repayment options in detail. now why would they think I am suddenly going to start paying Allied if they can't get anything out of me? and my payment options would be " you send my CCA, and we will discuss from there!
    15/12/12 letter from AIC (10/12) they have been passed my details by Lombard to act as collecting agents for my account, whoopy doo

    they have a flexible approach to to repaying my account, If i am in financial difficulty their staff are FULLY TRAINED to assist me with my current situation, and have a range of options to help How wonderful
    they will be in contact with me in the next 7 days by letter/and or phone to discuss my payment options in detail, or i could phone them.
    sold in dispute letter sent 18/12
    21/01/13 letter from AIC we have not heard from you
    26/01 in dispute letter sent pointing out no CCA has ever been received , even though I had pointed this fact out to Tryton, Green & Co, also will not discuss over phone written communication only.

    06/02 letter from AIC dated JANUARY 21 2013 , we have been unable to come to an acceptable agreement
    16/02 letter from AIC(11/02) Early settlement offer, as my account remains unpaid they are reviewing my file to consider if further action is warranted,
    at this point there is an offer on my account that would allow me to settle the outstanding balance with a discounted value, this payment can be made in upto 4 monthly instalments.I am to contact them for for the details,
    If I am unable to meet the agreed settlement I must not hesitate to call and discuss my account where they would be happy to arrange a repayment option based on my current circumstances
    6/6 letter from Lombard (29/5) they have now passed my account details to Fredickson International ltd, to act as their new collection agent, any queries about my account should now be addressed to them. Freds will be in contact during the next 14 days BY LETTER to discuss my repayment options in detail. no CCA no discussion sorted
    19/06 letter from freds (17/06)a polite letter from them saying they have been appointed by loonybarns to act as collection agents for my account, they have a wide range of options to suit a wide range of individual circumstances and believe that if I have not found a suitable repayment plan before they are sure they can help this time doubt it!!
    1/07 letter from freds (28/'06) they have failed to receive a satisfactory response from me to their recent letter,could be coz I didn't send one ? to avoid any further debt recovery action I am to contact them within the next 7 days, i am rather busy this week!
    08/07 yellow card dated 04/07 from freds confirming that I live at this address. and saying I haven't responded to recent correspondence gosh they are eager! I am to phone them NOW or my account may be passed to solicitors with aurtorisation to proceed with litigation proceedings against me at this address in their last letter they gave me 7 days to respond which I only received on the 1st so they only gave me 3 days and they included Sunday, they don't open Sundays
    18/07/13 SWID letter sent
    18/07/13 letter from #cry an barter# dated 15th freds have asked them to contact me, as they have failed to receive a satisfactory response from me regarding payment of my account.that's coz I havent sent one, they ramble on about contacting freds to set up an arrangement or make full payment don't think so! then the line further debt recovery action MAY be taken if i don't make contact.

    24/07. Letter from Freds, They thank me for my letter requesting documentation. they cannot provide it, but I can request it from their client, and they give me the address of RBS Southend.In the meantime I am to confirm how I intend to discharge the outstanding balance. The letter i sent was a Sold while in dispute letter, which as you all know points out that a CCA was requested and not complied with.
    29/07. letter sent to freds pointing out that CCA was requested last year and could they please read the letter i sent them on the 18th
    10/08 letter from Freds they have referred the matter to their clients and will contact me when they are in receipt of instructions, they have placed the account on hold.
    25/09 message left on truecall. message for Mrs NW please call fredric..........
    just had a letter from tesco saying that account has been passed to freds so the call may have been for that


    25/09 letter from freds, Dispite a recent letter from lying smarter solicitors you have failed to discharge your debt with our client, we are prepared to offer you one final opportunity to pay before recommending to our client that further debt recovery action be taken against you. at this late stage as a gesture of goodwill, we are prepared to accept a full and final settlement on this account provided you contact us on 08458888888 straight away


    20/12 letter from wescot they are acting on behalf of ROYAL BANK OF SCOTLAND I am to read both sides of the letter follow the instructions and contact them urgently.to avoid them taking further action i should pay the debt in full on line or by post, or contact them by phone.If I dont it will result in them taking further action to recover the debt

    02/01/2014 letter form wetcloths 28/12/13. Reminder Notice. their lastest enquires have now confirmed that I am still resedent at this address but they have not received a reply to our previous correspondence. Uless I contact them to agree repayment of 2,933.05 within the next 10 days, further debt recovery activity will be taken to recover the full outstanding balance
    please do not ignore this letter as this could result in further action being taken to recover the debt
    09/01 letter from wetcloths[07/01] Reduced settlement offer. as a final attempt to avoid further action their client has agreed that they can offer me a discount to settle my account, to take advantage I should contact them by 17/01/2014 or the offer will be withdrawn and further action will continue. I MUST phone them.
    If I cannot take advantage of this offer they will still consider a REALISTIC repayment plan and I should contact them urgently to discuss my options. Unless a suitable repayment plan is inplace in 10 days of the date of this letter, further recovery action will be taken.
    suppose I should send SWID letter now

    Leave a comment:


  • nightwatch
    replied
    Re: Nightwatch & Hubbys Diary of debt

    thanks Mrs D hope your feeling better

    Leave a comment:

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