Re: MattyA UE Diary
NO! Do not give in - what you do now is formally complain to the ICO about this ---> http://www.ico.gov.uk/complaints/data_protection.aspx
You be citing failure to respond correctly to a s.7 request when the lender has been previously satisfied you are who you say you are by sending sensitive data to you in the past etc.....
Simply write to HSBC and say "I've formally complained to the ICO, copy attached" and attach a brief copy of what you've complained about.
Basically use the following as your argument to both the ICO and HSBC:
Thanks - Will do.
Originally posted by Never-In-Doubt
Originally posted by MattyA
I have had a letter from HSBC requesting I verify my signature ( I have SAR requested em)- I have previously sent the signature refusal letter but they say that they must verify my signature before releasing the data.
Should I amend the Restons letter above & give that a go or... was also thinking that I could tell them that I could pick up from the branch & verify who I am with my passport?
What do you reckon?
Regards,
MattyA
Should I amend the Restons letter above & give that a go or... was also thinking that I could tell them that I could pick up from the branch & verify who I am with my passport?
What do you reckon?
Regards,
MattyA
You be citing failure to respond correctly to a s.7 request when the lender has been previously satisfied you are who you say you are by sending sensitive data to you in the past etc.....
Simply write to HSBC and say "I've formally complained to the ICO, copy attached" and attach a brief copy of what you've complained about.
Basically use the following as your argument to both the ICO and HSBC:
Because you're stating that you need my signature, in essence to prove who I am; my first port of call will be to question your integrity because it appears you've been sending sensitive data, including statements to this address for some time now. Obviously if you're that unsure of my identity now, I do have to question why a signature request was not made before you sent me each statement, or prior to each other correspondence sent? Surely you can see where i'm going with this and also see that you're going to lose if you continue with this belligerence.
For the final time, i'd like to draw your attention to the fact that the Consumer Credit Act 1974 does not require that i supply you a copy of my signature. If it is for Data Protection purposes then i can supply you with documentation to substantiate my identity to you. However, to date you have happily sent statements and correspondence containing extensive sensitive private information to the same address and so I have to ask, if you are so concerned that you are corresponding with the correct person why has it taken you so long to raise this? Please answer this point in your reply, i'd like to know why.
As you are aware, disclosing data without adequate checks of identity is contrary to the 7th principal of Data Protection, listed in schedule 1 of the Data protection Act 1998. I note that there is no provision that removes the requirements of the act to provide this information on time, even if you are unsure of my identity.
For the final time, i'd like to draw your attention to the fact that the Consumer Credit Act 1974 does not require that i supply you a copy of my signature. If it is for Data Protection purposes then i can supply you with documentation to substantiate my identity to you. However, to date you have happily sent statements and correspondence containing extensive sensitive private information to the same address and so I have to ask, if you are so concerned that you are corresponding with the correct person why has it taken you so long to raise this? Please answer this point in your reply, i'd like to know why.
As you are aware, disclosing data without adequate checks of identity is contrary to the 7th principal of Data Protection, listed in schedule 1 of the Data protection Act 1998. I note that there is no provision that removes the requirements of the act to provide this information on time, even if you are unsure of my identity.
Thanks - Will do.
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