Re: Batman's UE Diary
This account is now closed - yipee!
HFC - 1st Credit.
Due to the amount of disputes with this case, the small debt itself and the fact that it was always unenforceable, with help from Niddy I contacted 1st Credit (Bob Kingdon - Head of Compliance) and we've mutually agreed to close the account, for the benefit of all parties involved.
As we'd been going round in circles for so many years, and 1st Credit unfortunately purchased a bad debt that only existed as a result of mis-sold PPi by the OC (HFC) they agreed to wipe the account totally.
I am just awaiting final confirmation via Niddy upon which I will post the reply here. Moral of this story is that it does pay to try and communicate your position correctly, as I found out to my cost complaining to the ICO/FOS etc unnecessarily doesn't always achieve much - complaining about the key errors and the actual flaws in the system seems to achieve the desired results.
Thanks to Niddy & Bob Kingdon at 1st Credit for all their help. We really appreciate this.
Originally posted by Batman
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HFC - 1st Credit.
Due to the amount of disputes with this case, the small debt itself and the fact that it was always unenforceable, with help from Niddy I contacted 1st Credit (Bob Kingdon - Head of Compliance) and we've mutually agreed to close the account, for the benefit of all parties involved.
As we'd been going round in circles for so many years, and 1st Credit unfortunately purchased a bad debt that only existed as a result of mis-sold PPi by the OC (HFC) they agreed to wipe the account totally.
I am just awaiting final confirmation via Niddy upon which I will post the reply here. Moral of this story is that it does pay to try and communicate your position correctly, as I found out to my cost complaining to the ICO/FOS etc unnecessarily doesn't always achieve much - complaining about the key errors and the actual flaws in the system seems to achieve the desired results.
Thanks to Niddy & Bob Kingdon at 1st Credit for all their help. We really appreciate this.
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