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  • happy_bunny
    replied
    Re: Happy Bunny UE diary

    My formerly Egg loan, now moorgate:

    • Type of account Fixed Loan

    • Date commenced 2005

    • Approx balance 2K

    • Date last paid May 2013

    • Are you on arrangement or not paying Arrangement

    • Status defaulted Mid 2011. Account confirmed enforceable by Niddy.

    • Account owner Moorgate Loans/Arden


    sent
    received
    other information

    Early 2011 Sent CCA request
    Early2011 Received CCA with signatures on it.
    May 2011 Paying reduced amount
    Aug 2011 Received Default Notice
    2011-2012
    Various payments made, no letters for ages as pay them something decent every month
    April 2013 Niddy confirmed Enforceable. Still paying
    Oct 2013 Now these guys are seriously beginning to piss me off. Still paying, but exchanged several letters recently. They want my I & E form (yeah right). Apparently its not to make me pay more, but to make sure I can afford the payments. WTF? Anyhow, they again just asked me to ring them, despite agreeing to only deal in writing. So, time to piss them off a bit:
    1. Sent them a CCA request. The last one Egg responded to and was enforceable, but hopefully it had a nasty accident after they sold the loans to Morongate.
    2. Sent them a formal written complaint about asking me to call. I said i would a few letters ago, as after 2 complaints previously, Egg and Morongate agreed to only deal in writing. They really don't mind having their complaint stats look bad do they
    Oct 2013 Received CCA within the specified timeframe. Identical to the one confirmed Enforceable by Niddy
    Looks like the CCAs were given to Moorgate by Egg. How disappointing!

    Nov 2013 Received response to complaint. Nothing other than you don't have to ring us even if we ask you to. Refused to pay my expenses as I haven't provided proof of them.
    Not fussed, only did it to annoy them.

    1. Sent them missing prescribed terms letter, as advised on here. Blagging attempt and to give them something to do.
    2. Sent them another formal complaint about not requiring I&E form to agree to repay a defaulted account and as they haven't been able to confirm I could afford to make the payments then they should refund all money paid since the account defaults.
    Hopefully they will just get sick of me and sell the account.
    Dec 2013 Received response to missing PT letter and second formal complaint. They will agree to a repayment without an I&E form to put the matter to rest.
    Finally....someone with a brain must have realised they were missing out on getting cash...

    Jan 2014 Sent a full and final for £1k on a balance of £2K hoping they fancy some quick cash. trying it on here as it is enforceable.

    Jan 2014 Received response to F&F, fill out an I&E form...sigh

    Feb 2014 Sent a follow-up basically stating it wasn't a negotiation. Either accept, or I expect a response to my missing PT letter sent a while ago.

    Leave a comment:


  • happy_bunny
    replied
    Re: Happy Bunny UE diary

    My Santander, formerly Cahoot Flexi Loan:



    • Type of account Flexible Loan
    • Date commenced Early 2000s

    • Approx balance 5K

    • Date last paid March 2013

    • Are you on arrangement or not paying Not paying

    • Status Defaulted

    • Account owner Santander


    sent
    received
    other information

    June 2012 Sent CCA request
    June 2012 Received CCA with signatures on it.
    April 2013 Niddy confirmed UE as missing prescribed terms.
    May 2013 Received a few late payment letters, nothing of interest.
    Sept 2013 Received a default letter, so hopefully applied to my credit report soon Pushing it a bit, as no payment made since Feb. Will see what date they file the default for before deciding to complain and get it moved earlier.
    Oct 2013 Received a letter from Debt Management & Recovery Services, Sheffield. We have been instructed by Santander to obtain immediate settlement of the above debt...blah
    Presumably internal collections as its got Santander marked all over it and its signed by the same bloke who's been signing the other letters relating to the account from Satander...
    Dec 2013 Received a default on my credit report followed by a statement of account showing zero balance. About time...looks like they sold it too...
    Jan 2014 Received a letter from Satander confirming Moorcroft are collecting on behalf of them and will be in touch

    Jan 2014 Received a letter from Moroncroft acting for Satander asking for some money.

    Jan 2014 Sent complaint to moorcroft to fix the incorrect default date as its 3 months later than it should be. Not that it really matters, but it keeps them occupied for a bit.

    Feb 2014 Received a letter from santander regarding the default date. Apparently, they don't default accounts until 6 months+ late and as I last paid in Feb, then 6 months late is December when the default date is.

    Feb 2014 Sent them a response asking them if they would like a basic maths lesson before I refer to the FOS to take their £500. Also pointed out that they managed to default my credit card in a few months so i suspect they are talking out of the arse.

    Leave a comment:


  • happy_bunny
    replied
    Re: Happy Bunny UE diary

    My Marbles Card account:



    • Type of account Credit Card

    • Date commenced Early 2000s

    • Approx balance 4K

    • Date last paid Oct 2012

    • Are you on arrangement or not paying Not paying

    • Status Defaulted

    • Account owner 1st credit




    sent
    received
    other information


    Early 2011 Sent CCA request
    Early 2011 Received zip.
    Early 2011 Sent complaint to find the CCA
    Early 2011 no CCA and letter saying don't have it, sorry etc for not responding
    Early 2011 Paying usual amount.
    Oct 2012 Stopped paying as UE
    Jan 2013 Received Default Notice.
    Mar 2013 Received Default will be logged with CRA letter
    May 2013 Sent complaint as still showing as in arrears with CRAs and I want to get the default over and done with. Must be planning to sell it on surely?
    June 2013 Received response to complaint. Please ring to discuss. I think not!
    June 2013 Sent response about complaint saying respond in writing or its going to FOS after 8 weeks.
    July 2013 Received response to complaint at last. They are going to correct default date. Result! if you can class a default as a result!
    Jan 2014 Received letters from Marbles and 1st Credit saying my account has been sold. Also had 2 emails from 1st credit asking me to get in touch. Will wait for the chaser letter and then dispatch the following as advised by MrsD:
    http://www.all-about-debt.co.uk/old/...firming-no-cca
    Jan 2014 Received letter from 1st Credit stating that they are considering county court action if I don't contact them.
    Sent them this to consider: http://www.all-about-debt.co.uk/old/...firming-no-cca

    Jan 2014 Sent a complaint to 1st credit that until they correct the default date, I aint talking to them.

    Feb 2014 Received letter from 1st credit informing me that they have passed the complaint resulting from the confirming no CCA letter to Marbles for comment.

    Feb 2014 Received letter from 1st credit informing me that they have passed the complaint about the default date to Marbles for comment as Marbles gave them the default date when they bought the account.

    Feb 2014 Received letter from Marbles stating that the default date was correct and that they had sold the account to Capquest in June and removed all CRA entries.
    Now this loetter has the most factual inaccuracies I've ever seen in a complaint response.
    -the account was never sold until December, to first credit, not Capquest
    -they blame the DCA for the wrong default date (even though I have a letter from marbles saying they got it wrong)
    -I should contact Crapquest to fix the date.
    -marbles reported the account to my report until December, now its gone.

    Jan 2014 Sent a response pointing out their uselessness and that if it is not fixed it will be going to the FOS and their deliberate attempts to mislead me and squirm out of doing anything will be reported to the OFT, for whatever good that will do...


    Leave a comment:


  • Deepie
    replied
    Re: Happy Bunny UE diary

    No worries........

    Leave a comment:


  • happy_bunny
    replied
    Re: Happy Bunny UE diary

    Originally posted by Deepie View Post
    Too late, its gone

    the letter they sent wasn't particular threatening, I just thought they needed reminding its UE at this point, as I bet marbles didn't tell them when they sold them a lemon

    Thanks

    HB

    Leave a comment:


  • Deepie
    replied
    Re: Happy Bunny UE diary

    Originally posted by happy_bunny View Post
    Jan 2014 Received letter from 1st Credit stating that they are considering county court action if I don't contact them.
    Sent them this to consider: http://www.all-about-debt.co.uk/old/...firming-no-cca

    or this---> Threat by Creditor - Threat-o-Gram Letter Before Action

    Leave a comment:


  • happy_bunny
    replied
    Re: Happy Bunny UE diary

    My Marbles Card account:


    • Type of account Credit Card

    • Date commenced Early 2000s

    • Approx balance 4K

    • Date last paid Oct 2012

    • Are you on arrangement or not paying Not paying

    • Status Defaulted

    • Account owner 1st credit



    sent
    received
    other information


    Early 2011 Sent CCA request
    Early 2011 Received zip.
    Early 2011 Sent complaint to find the CCA
    Early 2011 no CCA and letter saying don't have it, sorry etc for not responding
    Early 2011 Paying usual amount.
    Oct 2012 Stopped paying as UE
    Jan 2013 Received Default Notice.
    Mar 2013 Received Default will be logged with CRA letter
    May 2013 Sent complaint as still showing as in arrears with CRAs and I want to get the default over and done with. Must be planning to sell it on surely?
    June 2013 Received response to complaint. Please ring to discuss. I think not!
    June 2013 Sent response about complaint saying respond in writing or its going to FOS after 8 weeks.
    July 2013 Received response to complaint at last. They are going to correct default date. Result! if you can class a default as a result!
    Jan 2014 Received letters from Marbles and 1st Credit saying my account has been sold. Also had 2 emails from 1st credit asking me to get in touch. Will wait for the chaser letter and then dispatch the following as advised by MrsD:
    http://www.all-about-debt.co.uk/old/...firming-no-cca

    Jan 2014 Received letter from 1st Credit stating that they are considering county court action if I don't contact them.
    Sent them this to consider: http://www.all-about-debt.co.uk/old/...firming-no-cca

    Leave a comment:


  • happy_bunny
    replied
    Re: Happy Bunny UE diary

    My Santander, formerly Cahoot Flexi Loan:



    • Type of account Flexible Loan
    • Date commenced Early 2000s

    • Approx balance 5K

    • Date last paid March 2013

    • Are you on arrangement or not paying Not paying

    • Status Defaulted

    • Account owner Santander


    sent
    received
    other information


    June 2012 Sent CCA request
    June 2012 Received CCA with signatures on it.
    April 2013 Niddy confirmed UE as missing prescribed terms.
    May 2013 Received a few late payment letters, nothing of interest.
    Sept 2013 Received a default letter, so hopefully applied to my credit report soon Pushing it a bit, as no payment made since Feb. Will see what date they file the default for before deciding to complain and get it moved earlier.
    Oct 2013 Received a letter from Debt Management & Recovery Services, Sheffield. We have been instructed by Santander to obtain immediate settlement of the above debt...blah
    Presumably internal collections as its got Santander marked all over it and its signed by the same bloke who's been signing the other letters relating to the account from Satander...
    Dec 2013 Received a default on my credit report followed by a statement of account showing zero balance. About time...looks like they sold it too...

    Jan 2014 Received a letter from Satander confirming Moorcroft are collecting on behalf of them and will be in touch

    Leave a comment:


  • happy_bunny
    replied
    Re: Happy Bunny UE diary

    My Marbles Card account:


    • Type of account Credit Card

    • Date commenced Early 2000s

    • Approx balance 4K

    • Date last paid Oct 2012

    • Are you on arrangement or not paying Not paying

    • Status Defaulted

    • Account owner 1st credit


    sent
    received
    other information


    Early 2011 Sent CCA request
    Early 2011 Received zip.
    Early 2011 Sent complaint to find the CCA
    Early 2011 no CCA and letter saying don't have it, sorry etc for not responding
    Early 2011 Paying usual amount.
    Oct 2012 Stopped paying as UE
    Jan 2013 Received Default Notice.
    Mar 2013 Received Default will be logged with CRA letter
    May 2013 Sent complaint as still showing as in arrears with CRAs and I want to get the default over and done with. Must be planning to sell it on surely?
    June 2013 Received response to complaint. Please ring to discuss. I think not!
    June 2013 Sent response about complaint saying respond in writing or its going to FOS after 8 weeks.
    July 2013 Received response to complaint at last. They are going to correct default date. Result! if you can class a default as a result!

    Jan 2014 Received letters from Marbles and 1st Credit saying my account has been sold. Also had 2 emails from 1st credit asking me to get in touch. Will wait for the chaser letter and then dispatch the following as advised by MrsD:
    http://www.all-about-debt.co.uk/old/...firming-no-cca

    Leave a comment:


  • happy_bunny
    replied
    Re: Happy Bunny UE diary

    Thanks MrsD. I will see what they send next.

    Just one letter and 2 emails to date.

    Leave a comment:


  • MrsD
    replied
    Re: Happy Bunny UE diary

    I'd wait for the first chaser letter and then despatch http://www.all-about-debt.co.uk/old/...firming-no-cca, should spoil any plans they may have.................................

    Leave a comment:


  • SA Gold
    replied
    Re: Happy Bunny UE diary

    Originally posted by happy_bunny View Post
    Evening all,

    1st credit just bought my marbles account. Letter from both parties confirming it.

    Ill format the post properly later with the history as on my mobile, but I presume I just dispatch a copy of the sorry we don't have your agreement letter I have from Marbles?

    Cheers

    HB
    Evening HB,

    Keep them safe, but i think the consensus is not to reply until (hopefully never!) something naughty turns up.

    Cheers
    SA Gold

    Leave a comment:


  • happy_bunny
    replied
    Re: Happy Bunny UE diary

    Evening all,

    1st credit just bought my marbles account. Letter from both parties confirming it.

    Ill format the post properly later with the history as on my mobile, but I presume I just dispatch a copy of the sorry we don't have your agreement letter I have from Marbles?

    Cheers

    HB

    Leave a comment:


  • happy_bunny
    replied
    Re: Happy Bunny UE diary

    Update below:

    My Santander, formerly Cahoot Flexi Loan:


    • Type of account Flexible Loan
    • Date commenced Early 2000s

    • Approx balance 5K

    • Date last paid March 2013

    • Are you on arrangement or not paying Not paying

    • Status Defaulted

    • Account owner Santander




    sent
    received
    other information


    June 2012 Sent CCA request
    June 2012 Received CCA with signatures on it.
    April 2013 Niddy confirmed UE as missing prescribed terms.
    May 2013 Received a few late payment letters, nothing of interest.
    Sept 2013 Received a default letter, so hopefully applied to my credit report soon Pushing it a bit, as no payment made since Feb. Will see what date they file the default for before deciding to complain and get it moved earlier.
    Oct 2013 Received a letter from Debt Management & Recovery Services, Sheffield. We have been instructed by Santander to obtain immediate settlement of the above debt...blah
    Presumably internal collections as its got Santander marked all over it and its signed by the same bloke who's been signing the other letters relating to the account from Satander...

    Dec 2013 Received a default on my credit report followed by a statement of account showing zero balance. About time...looks like they sold it too...

    Leave a comment:


  • happy_bunny
    replied
    Re: Happy Bunny UE diary

    Updates on my Egg loan and RBS credit card in previous posts.

    Have a good remainder of the holidays.

    HB

    Leave a comment:

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