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  • #46
    Debt 5

    Type: MBNA Credit Card

    Date Commenced: Nov 1998

    Current Balance: £2000

    Default Date: May 2012

    Last Paid: October 2022

    Status: Small monthly payment direct

    Owner: PRA

    CCA sent Oct 2022

    XX/10/22 Letter received " have requested the required information, account on hold.....etc".

    XX/10/22 Letter received similar to the one received a week earlier but subtly different wording. Still saying requesting info and account on hold....

    Previous Status update: No longer paying and no contact from me.
    Latest...

    XX/11/22 Letter received with 4 pages of MBNA terms with footnote MB/98, nothing else - PRA state consider unenforcable at present.

    XX/02/23 Letter received with copy of signed application form (2 sided) Sent to Niddy for comment. PRA request contact within 14 days to reach mutually acceptable agreement to settle outstanding balance.

    02/23 Niddy confirms UE

    03/23 PRA Statement of account

    04/23 PRA 15% discount offer

    05/23 PRA 20% discount offer

    06/23 PRA 20% discount offer

    07/23 PRA 20% discount offer

    08/23 PRA 20% discount offer

    10/23 PRA 50% discount offer

    11/23 PRA 50% discount offer

    Comment


    • #47
      PRA offered me a settlement figure of 37.5% of the outstanding balance which I ignored. A few years later they were offering something in the region of 90% of the balance. Radio silence from me until a LBC arrives.

      Comment


      • #48
        Debt 6

        Type Halifax Credit Card
        Date Commenced: Nov 1999

        Current Balance: £14000

        Default Date: July 2012

        Last Paid: October 2022

        Status: Small monthly payment direct

        Owner: Cabot

        CCA sent Oct 2022

        XX/10/22 Acknowledgement and do not have relevant information... requesting agreement from original lender, account on hold.

        XX/10/22 Letter "still processing your request.... currently unenforceable."

        XX/11/22 Letter " we haven't been able to obtain the information you requested from the original lender...... account unenforceable until information available to us...blah blah"

        Status update: No longer paying and no contact from me.
        Latest update

        XX/01/23 Letter received offering 75% discount

        XX/02/23 Letter received to set up your ideal payment plan

        03/23 Cabot "Setting up a payment plan"

        03/23 Cabot Statement of account

        04/23 Cabot "It's time to get back on track"

        05/23 Cabot "Explore your payment options"

        08/23 Cabot "It's time to get back on track"

        09/23 Cabot "Explore your payment options"

        Comment


        • #49
          "..
          XX/11/22 Letter " we haven't been able to obtain the information you requested from the original lender...... account unenforceable until information available to us...blah blah"
          .."
          Silence is Golden

          Comment


          • #50
            Originally posted by Pondpaddler2 View Post
            Debt 6

            Type Halifax Credit Card
            Date Commenced: Nov 1999

            Current Balance: £14000

            Default Date: July 2012

            Last Paid: October 2022

            Status: Small monthly payment direct

            Owner: Cabot

            CCA sent Oct 2022

            XX/10/22 Acknowledgement and do not have relevant information... requesting agreement from original lender, account on hold.

            XX/10/22 Letter "still processing your request.... currently unenforceable."

            XX/11/22 Letter " we haven't been able to obtain the information you requested from the original lender...... account unenforceable until information available to us...blah blah"

            Status update: No longer paying and no contact from me.
            Latest update

            XX/01/23 Letter received offering 75% discount

            XX/02/23 Letter received to set up your ideal payment plan

            03/23 Cabot "Setting up a payment plan"

            03/23 Cabot Statement of account

            04/23 Cabot "It's time to get back on track"

            05/23 Cabot "Explore your payment options"

            08/23 Cabot "It's time to get back on track"

            09/23 Cabot "Explore your payment options"
            It looks as if you are in a strong position.

            Of course I would keep quiet and wait for 2028 (or 6 years from last payment). If they come back with a better offer and YOU decide that it is better for YOU (for whatever reason and stuff others opinions - even mine ?) to be rid then that is of course your decision. As I said, I would not do anything at this point . I personally had a debt where they regularly sent me 90% discount offers which I did not respond to and it is now dead and buried.

            Good luck.

            Comment


            • #51
              Silence Yes. Because of the Statute Bar Clock.

              But a little background homework here. Making notes for your personal records will strengthen your understanding of Cabots problems here.
              You will have realised there are issues with pre 2007 CCA's so Tick that box
              But also the Iron Mountain Fire July 2006 Might be an issue.
              The Banking crisis 2008/9 Lloyds were thrown together with Royal Bank Of Scotland. There are potential issues with CCA procedures and documents as a direct result of that crisis especially in that Royal Bank of Scotland, Halifax and Lloyds Bank mash-up.
              The inability to respond to your CCA S.78 request (plus £1) means its UE unless and until this is fulfilled and it may well be actually irredeemably UE. In which CASE they shouldn't be reporting it with the CRA'a
              Who within the Cabot group was Assigned the Debt? Because there may be issues over Authorisation.

              My own experience of looking, reading an researching led me actually to see and understand that All my debts were actually fatally flawed and EU. I also realised that Tactics including knowing that DCA's were reading my Diary.
              What I must stress again and again is the importance of the AAD Diary.

              You see with the addition of a few key details in Diary entries can really act to your benefit and to the advice given!
              Last edited by Roger; 7 December 2023, 10:48.

              Comment


              • #52
                Just to point out that it is Bank of Scotland which is part of Lloyds Banking Group. Royal Bank of Scotland is part of NatWest Group.

                Comment


                • #53
                  Originally posted by Still Waving View Post
                  Just to point out that it is Bank of Scotland which is part of Lloyds Banking Group. Royal Bank of Scotland is part of NatWest Group.
                  I am Corrected! Thank you one of the benefits of AAD!

                  Comment


                  • #54
                    For your Egg/Barclaycard one have a look at Colin's response in my thread:

                    https://all-about-debt.co.uk/forum/d...05#post1544105

                    Comment


                    • #55
                      Originally posted by Pondpaddler2 View Post
                      Debt 1

                      Type: MBNA Credit Card

                      Date Commenced: Nov 1996

                      Current Balance: £17000

                      Default Date: July 2010

                      Last Paid: October 2022

                      Status: Small monthly payment direct

                      Owner: PRA (previously Experto Credite, Aktiv Capital)

                      CCA sent Oct 2022

                      XX/10/22 Letter received - unable to provide documents due to age of account. Currently classed as unenforceable.

                      XX./10/22 A few days later. Documentation received which includes copy of original application with my signature along with t&c footnoted MB09/96. Letter advises currently "deemed" unenforceable.

                      Status update: No longer paying and no contact from me.
                      Latest update

                      XX/11/22 Letter received with 10% discount offer

                      XX/01/23 Letter received with 10% discount offer again

                      03/23 Statement of account

                      04/23 20% discount offer

                      05/23 20% discount offer

                      07/23 20% discount offer

                      08/23 20% discount offer

                      10/23 20% discount offer
                      Updates

                      01/24 Letter advising transfer from PRA Group (UK) Limited to PRA Group UK Portfolios Ltd

                      02/24 Statement of account

                      Comment


                      • #56
                        Originally posted by Pondpaddler2 View Post
                        Debt 2

                        Type: Capital One Credit Card

                        Date Commenced: July 2005

                        Current Balance: £5,900

                        Default Date: July 2010

                        Last Paid: October 2022

                        Status: Small monthly payments direct

                        Owner: Capquest
                        CCA sent October 2022

                        XX/10/22 undated acknowledgement received from Arrow stating will respond as soon as we can.

                        XX/10/22 Update on query letter received. Collections suspended, confirm "we will assist in obtaining all relevant documents to support your query and update you as we progress."

                        Important note I have previously SAR'd Capquest as they applied for a CCJ against me 8 years ago and I had it stayed. They had tried to say I wasn't paying regular payments and the SAR documentation proved I had been paying. This is the one account I am still paying a monthly nominal sum to as I don't trust them to try and shaft me if I stop payments, with a previous stayed CCJ - what is the legal position here?

                        Status update: Still paying nominal payment until clarified CCJ status and no paperwork received.
                        Latest update

                        11/22 Stopped all payments

                        XX/12/22 Letter received "We're still investigating your query, we'll be back in touch as soon as we have an update"

                        XX/01/23 Statement of account letter received

                        07/23 Assignment letter from Capquest Investments Limited to Intrum Poplar Designated Activity Company

                        07/23 Letter from Capquest Debt Recovt confirming change in legal ownership of the account
                        Updates
                        None

                        Comment


                        • #57
                          Originally posted by Pondpaddler2 View Post
                          Debt 3

                          Type: Egg Credit Card

                          Date Commenced: Feb 2008

                          Current Balance: £12000

                          Default Date: July 2010

                          Last Paid: October 2022

                          Status: Small monthly payments direct

                          Owner: Hoist
                          CCA sent October 2022

                          XX/10/22 Letter stating "we may have to ask the original lender for info to help us respond fully to your enquiry which may extend the time it takes to respond to you. We will contact you with our response within 90 days."

                          X/11/22 Letter received "We can confirm there is a payment plan in place on your account ...... please be advised that unfortunately, we are unable to obtain a copy of the statements from the original creditor. Please be advised that your query for the remaining documents remains open in our system until we receive a response from the original creditor."

                          Status update: No longer paying and no contact from me.

                          XX/11/22 Bugger! Large envelope received from Hoist with reconstituted agreement. Shall forward to Niddy for advice going forward.

                          02/12/22 Niddy replied This looks UE as it's a recon copy of the Barclays terms. The original documents from egg are missing and there's no signatory page.

                          Should I let Hoist know that I consider they have not fulfilled request as required or say nothing and wait for their next move? Additional info for you to consider is I was on a "you pay we pay" agreement where they "contributed" a great deal more per month than I did. It's appearing more obvious that they know they can't enforce in court and so going for what they can get........
                          Latest update

                          XX/11/22 Letter received "You've missed a payment"

                          XX/12/22 Letter received "Choose a way to pay" You Pay We Pay offer

                          XX/01/23 Letter received offering 72% discount.

                          03/23 Letter advising Hoist Finance UK Holdings 1 Limited was acquired by Lowell group and transferred to Lowell Portfolio I Ltd (LPI)

                          03/23 Letter from Lowell "You're in control" - "How to take the first step"

                          04/23 Letter from Lowell "We do things differently" Get in touch

                          04/23 Lowell "Please don't ignore this letter"

                          04/23 Lowell "You have not responded to our attempts to contact you"

                          05/23 Lowell "We're considering our next steps"

                          06/23 Lowell "You need to call us"

                          07/23 Lowell 50% reduction offer

                          07/23 Lowell 50% discount

                          08/23 Lowell "An Interest free payment plan - tailored to you"

                          09/23 Lowell "Avoid further recovery action"

                          10/23 Lowell "Kick start your payments with a 60% reduction"

                          11/23 Lowell "Don't miss out on a 60% discount"

                          12/12 Lowell "You have not responded to our attempts to contact you"
                          Updates
                          12/12 Lowell "benefits of contacting us"

                          01/24 Lowell 70% reduction offer

                          01/24 Lowell "don't miss out on a 70% discount"

                          03/24 Lowell "Next Steps" - we'll consider further action

                          Comment


                          • #58
                            Originally posted by Pondpaddler2 View Post
                            Debt 5

                            Type: MBNA Credit Card

                            Date Commenced: Nov 1998

                            Current Balance: £2000

                            Default Date: May 2012

                            Last Paid: October 2022

                            Status: Small monthly payment direct

                            Owner: PRA

                            CCA sent Oct 2022

                            XX/10/22 Letter received " have requested the required information, account on hold.....etc".

                            XX/10/22 Letter received similar to the one received a week earlier but subtly different wording. Still saying requesting info and account on hold....

                            Previous Status update: No longer paying and no contact from me.
                            Latest...

                            XX/11/22 Letter received with 4 pages of MBNA terms with footnote MB/98, nothing else - PRA state consider unenforcable at present.

                            XX/02/23 Letter received with copy of signed application form (2 sided) Sent to Niddy for comment. PRA request contact within 14 days to reach mutually acceptable agreement to settle outstanding balance.

                            02/23 Niddy confirms UE

                            03/23 PRA Statement of account

                            04/23 PRA 15% discount offer

                            05/23 PRA 20% discount offer

                            06/23 PRA 20% discount offer

                            07/23 PRA 20% discount offer

                            08/23 PRA 20% discount offer

                            10/23 PRA 50% discount offer

                            11/23 PRA 50% discount offer
                            Updates

                            01/24 PRA Group (UK) Limited transfer of account to PRA Group UK Portfolios Ltd

                            03/24 PRA Statement of account including 50% repayment solution offered

                            04/24 PRA Transfer of collection activity to Moorcroft Debt Recovery

                            04/24 Moorcroft Introductory letter followed by ongoing autodialler calls (ignored obviously)

                            05/24 Moorcroft "We have been unable to contact you - if you do not contact us we may have to continue further debt rcovery action, blah, blah

                            Last edited by Pondpaddler2; 17 May 2024, 11:08.

                            Comment


                            • #59
                              Originally posted by Pondpaddler2 View Post

                              Updates


                              03/24 Lowell "Next Steps" - we'll consider further action
                              Looks like they've gone full circle of their chasing letters.

                              Comment


                              • #60
                                Originally posted by Pondpaddler2 View Post
                                Debt 6

                                Type Halifax Credit Card
                                Date Commenced: Nov 1999

                                Current Balance: £14000

                                Default Date: July 2012

                                Last Paid: October 2022

                                Status: Small monthly payment direct

                                Owner: Cabot

                                CCA sent Oct 2022

                                XX/10/22 Acknowledgement and do not have relevant information... requesting agreement from original lender, account on hold.

                                XX/10/22 Letter "still processing your request.... currently unenforceable."

                                XX/11/22 Letter " we haven't been able to obtain the information you requested from the original lender...... account unenforceable until information available to us...blah blah"

                                Status update: No longer paying and no contact from me.
                                Latest update

                                XX/01/23 Letter received offering 75% discount

                                XX/02/23 Letter received to set up your ideal payment plan

                                03/23 Cabot "Setting up a payment plan"

                                03/23 Cabot Statement of account

                                04/23 Cabot "It's time to get back on track"

                                05/23 Cabot "Explore your payment options"

                                08/23 Cabot "It's time to get back on track"

                                09/23 Cabot "Explore your payment options"
                                Updates

                                01/24 Cabot "We understand there may have been a change in your circumstances" (start paying us some money!!)

                                02/24 Cabot "Call us now to update us on your situation - we may review your account for an agent visit"

                                05/24 Cabot Letter advising account passed to BPO Collections. Same envelope contained introductory letter from BPO

                                Ongoing autodialler calls from BPO (ignored)

                                Comment

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