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  • #76
    Originally posted by Roger View Post

    There is a harassment AAD letter if these become a nuisance!
    Please could you direct me to this letter?

    They are trying my mobile and home phone at least 2 times everyday with no written communication since they deemed the Barclaycard debt enforceable

    Thanks

    Comment


    • #77
      Originally posted by philyabootz View Post

      Please could you direct me to this letter?

      They are trying my mobile and home phone at least 2 times everyday with no written communication since they deemed the Barclaycard debt enforceable

      Thanks
      TOP OF PAGE CLICK ON TEMPLATES, 3RD ONE DOWN HARASSMENT TEMPLATES, CLICK ON , TELEPHONE HARASSMENT, EDIT THE BLANKS, X
      I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

      If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

      Comment


      • #78
        Originally posted by nightwatch View Post

        TOP OF PAGE CLICK ON TEMPLATES, 3RD ONE DOWN HARASSMENT TEMPLATES, CLICK ON , TELEPHONE HARASSMENT, EDIT THE BLANKS, X
        Thanks for this

        Comment


        • #79
          Originally posted by nightwatch View Post

          TOP OF PAGE CLICK ON TEMPLATES, 3RD ONE DOWN HARASSMENT TEMPLATES, CLICK ON , TELEPHONE HARASSMENT, EDIT THE BLANKS, X
          Hello

          Ive tried a couple of times to access/download this template but I think you need to be a AAD premium member to access it. I don't mind paying for this if thats the case but I just wanted clarification on this. I messaged the admin but had no response as yet

          Thanks in advance

          Phil

          Comment


          • #80
            Harassment by Telephone
            I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

            If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

            Comment


            • #81
              Hi all

              Just wanted to post a summary below and to update where I am with the my 2 creditors PRA group and Intrum group

              Neither group has wrote to me in over 3 months. PRA group have rang my mobile and landline many many times but I have followed the advice on here and ignored them and recently sent a harassment letter and asked them to communicate in writing only. The calls keep coming.

              I have tried to put a bit of money away to one side in case they start demanding repayments etc but this is hopefully a last resort

              Any further advice as to what to do at this stage other than wait please let me know

              Thanks again

              Phil


              PRA Group £8700

              · Originally Barclaycard not Egg or Goldfish
              · Type of account credit card
              · Date original CCA commenced May 1999
              · Sold to PRA 13/12/2017
              · Date last paid to PRA 01/08/2018 £130.59 via Stepchange
              · Date last payed full contractual amount: Feb 2017 via Stepchange
              · PPI No

              Notes:

              June 2018 CCA requested and original signed agreement from 1999 has been produced from Barclaycard

              28/07/18 Niddy @admin deems it UE...Niddy stated there "weren't complete terms accompanying the agreement, containing described terms" and is still UE in his opinion

              29/11/18 Harassment by telephone letter sent to PRA group due to dozens of calls but no correspondence in writing



              PRA Group £5800

              · Originally MBNA
              · Type of account Plat credit card
              · Date original CCA commenced August 2016
              · Sold to PRA December 17
              · Date last paid to PRA 01/08/2018 £92.72 via Stepchange
              · Date last payed full contractual amount: Feb 2017 via Stepchange
              · PPI No

              Notes:

              CCA requested and letter back (12/10/18) to state debt is currently unenforceable

              29/11/18 Harassment by telephone letter sent to PRA group due to dozens of calls but no correspondence in writing



              Intrum Group £23600

              · Originally Tesco Loan
              · Type of account: Loan
              · Date original CCA commenced Jan 2014 (Restructured from original Tesco loan started from Feb 2012)
              · Sold to 1st Credit (now Intrum) 26/01/2018
              · Date last paid to Intrum 01/08/2018 £158.88 via Stepchange
              · Date last payed full contractual amount: Feb 2017 via Stepchange
              · PPI No

              Notes:

              CCA requested 07/06/18

              CCA full paperwork sent by Intrun group (07/09/2018)

              20/10/2108 Niddy: Sadly this is enforceable. Its just too new.
              Things from 2015 are likely to be better than older accounts


              29/11/2018 – No calls/emails/letters from Intrun since CCA paperwork sent in Sept 18



              Intrum Group £1600

              · Originally Tesco Credit Card
              · Type of account: Credit Card
              · Date original CCA commenced Feb 2011 I think
              · Sold to 1st Credit (now Intrum) 26/01/2018
              · Date last paid to Intrum 01/08/2018 £24.81 via Stepchange
              · Date last payed full contractual amount: Feb 2017 via Stepchange
              · PPI No

              Notes:

              CCA requested 07/06/18 No response but the £1 cheque for CCA has been cashed

              Last communication 08/02/18 stating they had taken over the debt

              Comment


              • #82
                Three out of four debts are currently unenforceable so that's good news

                You've been told that the credit agreement for the ex-Tesco loan is enforceable but that doesn't necessarily mean that everything else is in perfect order now that it has been assigned to 1st Credit (renamed Intrum).

                See what Intrum do next since you've not heard anything from them for over three months.

                Di

                Comment


                • #83
                  Originally posted by Diana Mayhew View Post
                  Three out of four debts are currently unenforceable so that's good news

                  You've been told that the credit agreement for the ex-Tesco loan is enforceable but that doesn't necessarily mean that everything else is in perfect order now that it has been assigned to 1st Credit (renamed Intrum).

                  See what Intrum do next since you've not heard anything from them for over three months.

                  Di
                  Thanks for the reply Diana

                  Its always reassuring to know that people like you and others are looking after us in this forum its appreciated

                  Comment


                  • #84
                    Hi

                    Summary Update with my 2 creditors PRA group and Intrum group

                    PRA group have acknowledged my complaint re harassment calls on 7th December. They have stated they will give me 30 days grace to contact them via email phone or letter to sort payment plan.I don't plan to do this and will await for further communication from them in writing

                    Intrum group who I haven't heard anything from in a while have wrote on 22nd December to say they placing both my accounts on hold for 60 days until I contact them to arrange payment plan. They have asked me to contact them within 14 days. Again I wasn't planning on doing this and to wait for further written communication from them

                    Can anyone confirm if this is the correct approach or should I do anything differently?

                    Thanks

                    Phil



                    PRA Group £8700

                    · Originally Barclaycard not Egg or Goldfish
                    · Type of account credit card
                    · Date original CCA commenced May 1999
                    · Sold to PRA 13/12/2017
                    · Date last paid to PRA 01/08/2018 £130.59 via Stepchange
                    · Date last payed full contractual amount: Feb 2017 via Stepchange
                    · PPI No

                    Notes:

                    June 2018 CCA requested and original signed agreement from 1999 has been produced from Barclaycard

                    28/07/18 Niddy @admin deems it UE...Niddy stated there "weren't complete terms accompanying the agreement, containing described terms" and is still UE in his opinion

                    29/11/18 Harassment by telephone letter sent to PRA group due to dozens of calls but no correspondence in writing

                    07/12/18 PRA wrote to say acknowledged complaint and account frozen for 30 days. Have asked me to contact them to arrange payment plan


                    PRA Group £5800

                    · Originally MBNA
                    · Type of account Plat credit card
                    · Date original CCA commenced August 2016
                    · Sold to PRA December 17
                    · Date last paid to PRA 01/08/2018 £92.72 via Stepchange
                    · Date last payed full contractual amount: Feb 2017 via Stepchange
                    · PPI No

                    Notes:

                    CCA requested and letter back (12/10/18) to state debt is currently unenforceable

                    29/11/18 Harassment by telephone letter sent to PRA group due to dozens of calls but no correspondence in writing

                    07/12/18 PRA wrote to say acknowledged complaint and account frozen for 30 days. Have asked me to contact them to arrange payment plan


                    Intrum Group £23151

                    · Originally Tesco Loan
                    · Type of account: Loan
                    · Date original CCA commenced Jan 2014 (Restructured from original Tesco loan started from Feb 2012)
                    · Sold to 1st Credit (now Intrum) 26/01/2018
                    · Date last paid to Intrum 01/08/2018 £158.88 via Stepchange
                    · Date last payed full contractual amount: Feb 2017 via Stepchange
                    · PPI No

                    Notes:

                    CCA requested 07/06/18

                    CCA full paperwork sent by Intrun group (07/09/2018)

                    20/10/2108 Niddy: Sadly this is enforceable. It’s just too new.
                    Things from 2015 are likely to be better than older accounts

                    29/11/2018 – No calls/emails/letters from Intrun since CCA paperwork sent in Sept 18

                    20/12/2018 - Account on hold for 60 days. They have stated I have 14 days to contact them to arrange a repayment plan




                    Intrum Group £1533

                    · Originally Tesco Credit Card
                    · Type of account: Credit Card
                    · Date original CCA commenced Feb 2011 I think
                    · Sold to 1st Credit (now Intrum) 26/01/2018
                    · Date last paid to Intrum 01/08/2018 £24.81 via Stepchange
                    · Date last payed full contractual amount: Feb 2017 via Stepchange
                    · PPI No

                    Notes:

                    CCA requested 07/06/18 No response but the £1 cheque for CCA has been cashed

                    Last communication 08/02/18 stating they had taken over the debt

                    20/12/2018 - Account on hold for 60 days. They have stated I have 14 days to contact them to arrange a repayment plan

                    Comment


                    • #85
                      Hi

                      Summary Update with my 2 creditors PRA group and Intrum group

                      PRA group have acknowledged my complaint re harassment calls on 7th December. They have stated they will give me 30 days grace to contact them via email phone or letter to sort payment plan.I don't plan to do this and will await for further communication from them in writing

                      Intrum group who I haven't heard anything from in a while have wrote on 22nd December to say they placing both my accounts on hold for 60 days until I contact them to arrange payment plan. They have asked me to contact them within 14 days. Again I wasn't planning on doing this and to wait for further written communication from them

                      Can anyone confirm if this is the correct approach or should I do anything differently?

                      Thanks

                      Phil



                      PRA Group £8700

                      · Originally Barclaycard not Egg or Goldfish
                      · Type of account credit card
                      · Date original CCA commenced May 1999
                      · Sold to PRA 13/12/2017
                      · Date last paid to PRA 01/08/2018 £130.59 via Stepchange
                      · Date last payed full contractual amount: Feb 2017 via Stepchange
                      · PPI No

                      Notes:

                      June 2018 CCA requested and original signed agreement from 1999 has been produced from Barclaycard

                      28/07/18 Niddy @admin deems it UE...Niddy stated there "weren't complete terms accompanying the agreement, containing described terms" and is still UE in his opinion

                      29/11/18 Harassment by telephone letter sent to PRA group due to dozens of calls but no correspondence in writing

                      07/12/18 PRA wrote to say acknowledged complaint and account frozen for 30 days. Have asked me to contact them to arrange payment plan


                      PRA Group £5800

                      · Originally MBNA
                      · Type of account Plat credit card
                      · Date original CCA commenced August 2016
                      · Sold to PRA December 17
                      · Date last paid to PRA 01/08/2018 £92.72 via Stepchange
                      · Date last payed full contractual amount: Feb 2017 via Stepchange
                      · PPI No

                      Notes:

                      CCA requested and letter back (12/10/18) to state debt is currently unenforceable

                      29/11/18 Harassment by telephone letter sent to PRA group due to dozens of calls but no correspondence in writing

                      07/12/18 PRA wrote to say acknowledged complaint and account frozen for 30 days. Have asked me to contact them to arrange payment plan


                      Intrum Group £23151

                      · Originally Tesco Loan
                      · Type of account: Loan
                      · Date original CCA commenced Jan 2014 (Restructured from original Tesco loan started from Feb 2012)
                      · Sold to 1st Credit (now Intrum) 26/01/2018
                      · Date last paid to Intrum 01/08/2018 £158.88 via Stepchange
                      · Date last payed full contractual amount: Feb 2017 via Stepchange
                      · PPI No

                      Notes:

                      CCA requested 07/06/18

                      CCA full paperwork sent by Intrun group (07/09/2018)

                      20/10/2108 Niddy: Sadly this is enforceable. It’s just too new.
                      Things from 2015 are likely to be better than older accounts

                      29/11/2018 – No calls/emails/letters from Intrun since CCA paperwork sent in Sept 18

                      20/12/2018 - Account on hold for 60 days. They have stated I have 14 days to contact them to arrange a repayment plan




                      Intrum Group £1533

                      · Originally Tesco Credit Card
                      · Type of account: Credit Card
                      · Date original CCA commenced Feb 2011 I think
                      · Sold to 1st Credit (now Intrum) 26/01/2018
                      · Date last paid to Intrum 01/08/2018 £24.81 via Stepchange
                      · Date last payed full contractual amount: Feb 2017 via Stepchange
                      · PPI No

                      Notes:

                      CCA requested 07/06/18 No response but the £1 cheque for CCA has been cashed

                      Last communication 08/02/18 stating they had taken over the debt

                      20/12/2018 - Account on hold for 60 days. They have stated I have 14 days to contact them to arrange a repayment plan
                      Last edited by philyabootz; 29 December 2018, 11:42.

                      Comment


                      • #86
                        Hi guys

                        Summary Update with my 2 creditors PRA group and Intrum group

                        PRA group acknowledged my complaint re harassment calls on 7th December. They gave me 30 days grace to contact them via email phone or letter to sort payment plan. I didn't do this and as of today 22/3/2019 I have heard nothing from them either by any contact method

                        Intrum group who I haven't heard anything from in a while have wrote on 22nd December 2018 to say they placing both my accounts on hold for 60 days until I contact them to arrange payment plan. They have asked me to contact them within 14 days. I didn't do this and as of today 22/3/2019 I have heard nothing from them either by any contact method

                        Thanks

                        Phil



                        PRA Group £8247

                        · Originally Barclaycard not Egg or Goldfish
                        · Type of account credit card
                        · Date original CCA commenced May 1999
                        · Sold to PRA 13/12/2017
                        · Date last paid to PRA 01/08/2018 £130.59 via Stepchange
                        · Date last payed full contractual amount: Feb 2017 via Stepchange
                        · PPI No

                        Notes:

                        June 2018 CCA requested and original signed agreement from 1999 has been produced from Barclaycard

                        28/07/18 Niddy @admin deems it UE...Niddy stated there "weren't complete terms accompanying the agreement, containing described terms" and is still UE in his opinion

                        29/11/18 Harassment by telephone letter sent to PRA group due to dozens of calls but no correspondence in writing

                        07/12/18 PRA wrote to say acknowledged complaint and account frozen for 30 days. Have asked me to contact them to arrange payment plan

                        11/03/2019 Email recieved from PRA saying they will accept a full settlement of 90% of the total debt - £7423

                        22/03/2019 No contact since letter on 07/12/2018 (above)


                        PRA Group £5800

                        · Originally MBNA
                        · Type of account Plat credit card
                        · Date original CCA commenced August 2016
                        · Sold to PRA December 17
                        · Date last paid to PRA 01/08/2018 £92.72 via Stepchange
                        · Date last payed full contractual amount: Feb 2017 via Stepchange
                        · PPI No

                        Notes:

                        CCA requested and letter back (12/10/18) to state debt is currently unenforceable

                        29/11/18 Harassment by telephone letter sent to PRA group due to dozens of calls but no correspondence in writing

                        07/12/18 PRA wrote to say acknowledged complaint and account frozen for 30 days. Have asked me to contact them to arrange payment plan

                        22/03/2019 No contact since letter on 07/12/2018 (above)


                        Intrum Group £23151

                        · Originally Tesco Loan
                        · Type of account: Loan
                        · Date original CCA commenced Jan 2014 (Restructured from original Tesco loan started from Feb 2012)
                        · Sold to 1st Credit (now Intrum) 26/01/2018
                        · Date last paid to Intrum 01/08/2018 £158.88 via Stepchange
                        · Date last payed full contractual amount: Feb 2017 via Stepchange
                        · PPI No

                        Notes:

                        CCA requested 07/06/18

                        CCA full paperwork sent by Intrun group (07/09/2018)

                        20/10/2108 Niddy: Sadly this is enforceable. It’s just too new.
                        Things from 2015 are likely to be better than older accounts

                        29/11/2018 No calls/emails/letters from Intrun since CCA paperwork sent in Sept 18

                        20/12/2018 - Account on hold for 60 days. They have stated I have 14 days to contact them to arrange a repayment plan

                        22/03/2019 No contact since letter on 20/12/2018 (above)


                        Intrum Group £1533

                        · Originally Tesco Credit Card
                        · Type of account: Credit Card
                        · Date original CCA commenced Feb 2011 I think
                        · Sold to 1st Credit (now Intrum) 26/01/2018
                        · Date last paid to Intrum 01/08/2018 £24.81 via Stepchange
                        · Date last payed full contractual amount: Feb 2017 via Stepchange
                        · PPI No

                        Notes:

                        CCA requested 07/06/18 No response but the £1 cheque for CCA has been cashed

                        Last communication 08/02/18 stating they had taken over the debt

                        20/12/2018 - Account on hold for 60 days. They have stated I have 14 days to contact them to arrange a repayment plan

                        22/03/2019 No contact since letter on 20/12/2018 (above)

                        Comment


                        • #87
                          Hi please can I have some opinions on next steps and advice from the 2 very recent letters received from Intrum :




                          Intrum Group £1533

                          Originally Tesco Credit Card

                          Not sure if Enforceable




                          On 12/04/2019 Intrum group wrote to me stating that are considering county court proceedings




                          “ regrettably we are considering whether we should refer your account to our internal legal department to initiate County Court proceedings against you. In doing so cost could be added onto your balance”







                          Intrum Group £23151

                          Originally Tesco Loan

                          It is according to Niddy enforceable




                          On 15/04/2019 Intrum group have wrote to me asking if I’m experiencing financial difficulties and referred me to companies such as National debtline and step change










                          Comment


                          • #88
                            Hi please can I have some opinions on next steps and advice from the 2 very recent letters received from Intrum :




                            Intrum Group £1533

                            Originally Tesco Credit Card

                            Not sure if Enforceable

                            On 12/04/2019 Intrum group wrote to me stating that are considering county court proceedings


                            “ “regrettably we are considering whether we should refer your account to our internal legal department to initiate County Court proceedings against you. In doing so cost could be added onto your balance”



                            Intrum Group £23151

                            Originally Tesco Loan

                            It is according to Niddy enforceable


                            On 15/04/2019 Intrum group have wrote to me asking if I’m experiencing financial difficulties and referred me to companies such as National debtline and step change




                            ​​

                            Comment


                            • #89
                              Originally posted by philyabootz View Post
                              can I have some opinions on next steps

                              Intrum Group £1533

                              Originally Tesco Credit Card

                              Not sure if Enforceable

                              On 12/04/2019 Intrum group wrote to me stating that are considering county court proceedings


                              Hello

                              What makes you think this debt is enforceable?

                              I haven't read back through your thread but did you send Intrum or the original creditor (Tesco Finance?) a formal s 77-79 CCA Request at some point?

                              And have you been given a valid opinion of the documents they produced (if any)?

                              Have you received a Letter of Claim from Intrum?

                              Di

                              Comment


                              • #90
                                Originally posted by Diana Mayhew View Post


                                Hello

                                What makes you think this debt is enforceable?

                                I haven't read back through your thread but did you send Intrum or the original creditor (Tesco Finance?) a formal s 77-79 CCA Request at some point?

                                And have you been given a valid opinion of the documents they produced (if any)?

                                Have you received a Letter of Claim from Intrum?

                                Di
                                Hi Diana thanks for the reply

                                I did send Intrum a CCA Request in June 2018 but I have had no response to this

                                As they have not produced any documents I can't ask for opinion on UE

                                The last letter I have received from Intrum dated 22/04/2019 stated "your account will shortly be passed to legal department to consider county court proceedings" "an application to your employer to deduct money from your salary if you do not comply with the order for payment"

                                Please help

                                Thanks

                                Comment

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