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Wescot (Wetcloths as we call them) they are a lame DCA, there is more power in a dead battery.
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If you have a BT Line then there is a free service called BT Call Protect. This can be used to block Westcot's phone Calls.
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19.04.2018 Letter from HSBC that my account is being referred to Wescot.
01.05.2018 Wescot called me and I told them that I will communicate with them only by letter. The lady on the phone was surprised and insisted to tell the reason that I don't want phone calls. My answer was it's just my decision so it's the only way that you can talk to me.))
Can someone please advice me what to do with Wescot?Last edited by Caesar; 4 May 2018, 08:05.
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Originally posted by Caesar View Post
Hi Warwick,
I've got reply from Fredrickson after CCA request, and don't know what they mean.
,,We have referred the matter to HSBC and having carefully considered all the information available to them, their finding are outlined below:
- HSBC have advised us that they are unable to provide us with a copy of the original agreement
- Therefore, they have requested that we close and return the account''
Do you know what is this? Why HSBC can't provide a copy of the agreement?
Do not worry yourself about why they cannot provide a copy agreement. It is good news for you that they cannot, and the fact that they have recalled the account suggests that they are having to consider their weak position. File that letter safely away, and do not concern yourself.
Do nothing. HSBC are currently in default of your CCA74 request, and cannot succeed with court action whilst they are. If you do get further contact, post here for further advice.Last edited by Still Waving; 23 April 2018, 22:15.
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Originally posted by Warwick65 View PostHi Caesar
Any new updates ?
I've got reply from Fredrickson after CCA request, and don't know what they mean.
,,We have referred the matter to HSBC and having carefully considered all the information available to them, their finding are outlined below:
- HSBC have advised us that they are unable to provide us with a copy of the original agreement
- Therefore, they have requested that we close and return the account''
Do you know what is this? Why HSBC can't provide a copy of the agreement? This is the account that I am talking.
4. HSBC- Type of account (personal loan)
- Date commenced (2014)
- Approx balance £10.000
- Date last paid (2016)
- Not paying
- Status (defaulted)
- Account owner HSBC (Fredrickson acting as DCA)
Recently I called HSBC regarding my overdraft and they were so rude on the phone and urged me to contact DCA that acting in their behalf and if I not start payment they will go to court. The person said: ,,We really don't want to go court but we have to so please contact and start payments.''. What does it mean?
02.02.2018 Sent CCA request to Fredrickson.
10.02.2018 reply from Fredrickson: ,, We write in response to your recent communication regarding your HSBC account and note the content. In regard of your CCA request, we confirm that we are the date processors and not the data controllers of the account and, as such, your request for information has been referred to our client to provide the relevant documentation. With that said, our client does not require a fee to provide any documentation and therefore we are returning your postal order in the sum of £1. We trust this clarifies the position and confirm we will revert to you in due course''
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Originally posted by Caesar View Post5. HSBC overdraft- Type of account (overdraft)
- Date commenced (2011)
- Approx balance £5.000
- Date last paid ( FULL payment - June 2017)
- Not paying
- Status (default)
- Account owner (HSBC)
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you already sent a CCA request did you not if not I would send one! then see what they send back, some people will say after 14 days of receipt stop payment, but be careful as it might backfire later? sure Di or others will advise also.
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Thanks The Tech Clerk.
And regarding the accounts? Should I continue with payment plan? Or send CCA request?
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Originally posted by Caesar View Post3. Sunny- Type of account ( personal loan)
- Date commenced (2016)
- Approx balance £2.500
- Date last paid (not sure)
- Arrangement with them - £15/month
- Status (default)
- Account owner (Sunny)
I was hoping that FOS will reduce my balance from £2.500 to £1.100, because I've already payed to them £1.400, but didn't happen.
Because I stopped payments, now Sunny calls me every day, but I didn't answer yet. What should I do in this case? Could anyone give an idea?
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Originally posted by Caesar View Post7. HSBC- Type of account (credit card)
- Date commenced (2011)
- Approx balance £1.000
- Date last paid (2016)
- Not paying
- Status (default)
- Account owner HSBC (Credit Security acting as DCA)
23 January Credit Security called me 4 times but I didn't answer
09 February received credit agreements, Niddy said all enforceable.
They urge me to contact them, even I can't pay anything for the moment, because they want to help. It's my last opportunity to benefit from their services.
If I don't contact them in 10 days, my account will be returned to their client for further recovery action.
Ignore them, right?
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Originally posted by Diana Mayhew View Post
Did that letter also say that the account would be put on hold?
Di
They only said this: ,,I acknowledge the 12 day time limit to provide this information before the credit agreement becomes temporarily unenforceable.''
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