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  • Re: Miss Muddle's UE Diary

    Sit tight. I'll try sort something for you shortly
    I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

    If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

    Comment


    • Re: Miss Muddle's UE Diary

      Originally posted by Miss Muddled View Post
      1st Letter from DLC replying to the above letter Niddy helped us comply, stating:
      Hillesden Securities Ltd trading as direct legal & collections appointed our agent Mecantile Data Bureau Ltd, to act in regards to the above acount.
      Mercantile Data Bureau Ltd is aprt of the Faccenda Group along with Hillesden Securities Ltd T/A direct legal & collections. MDB are a seperate company to ourselves and hold their own Consumer Credit Licence. Should you wish to view the details of this licence, you can do so by going to the Office of Fair Trading website.
      We trust the above information explains MDB's involvement and we request you contact them to discuss payment of the account balance.
      (the letter they are referring to is the one Niddy did for us to sent to MDB this was redirected by royal mail to DLC who replied on behalf of MDB. WHY!!!!)
      Send this back to DLC, nothing to MDB as they are a figment of our imagination

      Dear Sirs,

      I write with reference to your letter dated xx/xx/2013 and note the content within.

      Clearly you are trying to deceive me which as you know, is a serious breach of OFT Guidelines and can have an extremely adverse effect when it comes to retaining your consumer credit licence.

      I made it clear in my previous letter to Mercantile Data Bureau (MDB) that it was my understanding that they were trying to trade without a valid consumer credit licence and via a dormant company. Company number 01829604 is dormant, ie non trading.

      I sent the letter recorded delivery and for some reason it was sent from Royal Mail to yourselves, why, god only knows but please explain this to me - if I write to them again, as you suggest in your reply then what will that achieve when we both know you must be trading as this firm for all mail to be sent to you - Royal Mail do not make such mistakes as to direct mail to a different company UNLESS they were instructed to do so which begs the question, why are you trying to deceive me by having me chase a non existent, non licensed business?

      As such you may consider this letter a formal complaint against DLC for your involvement here and your pure deceitfulness. If what you say is true and MDB is indeed a registered business with the correct licencing to carry out credit servicing/collection then please be so kind as to write back with their full trading name and address along with their company number and their consumer credit licence number.

      Failure to comply with this rather simple request will result in more formal action being taken against you, what you are doing is illegal quite frankly and will not be tolerated any more.

      Finally, please take this as formal notice that should you send anyone to my home address, I will seek immediate police assistance as I am extremely unwell and spend most my time in hospital of late. Sending someone to my house may well push me over the edge, in which case you could have a murder charge on your hands so I strongly suggest that you continue to communicate in writing and stop with the nonsense about sending someone to my front door.

      A copy of this letter and a separate complaint has already been lodged with the OFT and as I say above, continual harassment will be met with more swift direct action being taken against you.

      Please also be so kind as to notify your colleagues over the desk that write using this unlawful firms details (MDB) to cease and desist immediately. They wrote stating they never got my letter, funny that when you did and you replied to it yet I never actually wrote to you.

      Confused? Imagine how the hell I feel then!!!

      I look forward to an immediate apology and confirmation nobody will visit my home address as well as confirmation that this account has been written off or at the very least, returned to the original creditor.



      Sign Digitally
      I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

      If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

      Comment


      • Re: Miss Muddle's UE Diary

        Hi Niddy

        What can we say, thank you in our eyes is just not enough....for all the help we recieve from you, no matter how busy you are, you still find the time to help us out. You are a Guardian Angel to us and many more on AAD.

        Mr M also send his grateful thanks to you, and can only hope one day to have a huge lottery win so that he could contribute mega amounts to AAD to enable you crush these DCA ass holes once and for all...wouldn't that be a dream come true.

        Letter on its way tomorrow morn...will keep you all posted of their response.

        We thought this debt should be SB in the next few months, but when we were on CAG they advised me to claim back charges, which we did, so am sure I am right in saying by claiming the charges, it restarts the SB date.

        Comment


        • Re: Miss Muddle's UE Diary

          Nope. It doesn't affect SB

          & thank you *blush*
          I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

          If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

          Comment


          • Re: Miss Muddle's UE Diary

            Originally posted by Never-In-Doubt View Post
            Nope. It doesn't affect SB

            & thank you *blush*

            Absolutely brilliant news, we were always led to believe claiming charges restarted SB clock (from CAG), our last payment was to Bryan Carter in March 2009 so only got 9 months till SB.

            Wanted to send smiley hugs, but they seem to have disappeared...

            Comment


            • Re: Miss Muddle's UE Diary

              Do you mean these?

              Just type : icon_hug : without the spaces between the words and the colons.
              Let your smile change the world but don't let the world change your smile


              I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

              If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

              Comment


              • Re: Miss Muddle's UE Diary

                Originally posted by Pixie View Post
                Do you mean these?

                Just type : icon_hug : without the spaces between the words and the colons.

                Cheers Pixie, I certainly do mean these smiley icons, I think they are the most cutiest appropriate icons we have.

                Now to try out your kind instructions (as you will prob have sussed I am not comp literate...at all

                Here goes....

                Last edited by Miss Muddled; 3 July 2013, 06:05. Reason: Fixed smiley

                Comment


                • Re: Miss Muddle's UE Diary

                  Told you so, not comp savy, not sure what I did wrong in last post, however they have appeared back in smilies list so heres some for taking the time to try and help

                  Think I must be the dumbest comp person on AAD....but will keep on trying.

                  Example by niddy:
                  Last edited by Never-In-Doubt; 3 July 2013, 06:04. Reason: Added hug icon

                  Comment


                  • Re: Miss Muddle's UE Diary

                    Add the colon at start and end (no spaces) so it looks like

                    :TEXT:

                    I edited your post above - go in to edit it and you'll see how it looks
                    I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

                    If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

                    Comment


                    • Re: Miss Muddle's UE Diary

                      Originally posted by Never-In-Doubt View Post
                      Add the colon at start and end (no spaces) so it looks like

                      :TEXT:

                      I edited your post above - go in to edit it and you'll see how it looks
                      Cheers Niddy..just didn't read Pixie's instructions clear enough, learning everyday.

                      Comment


                      • Re: Miss Muddle's UE Diary

                        Originally posted by Miss Muddled View Post
                        Cheers Niddy..just didn't read Pixie's instructions clear enough, learning everyday.
                        Maybe I didn't explain clearly enough
                        Let your smile change the world but don't let the world change your smile


                        I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                        If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                        Comment


                        • Re: Miss Muddle's UE Diary

                          Originally posted by Never-In-Doubt View Post
                          Send this back to DLC, nothing to MDB as they are a figment of our imagination
                          Dear Sirs,

                          I write with reference to your letter dated xx/xx/2013 and note the content within.

                          Clearly you are trying to deceive me which as you know, is a serious breach of OFT Guidelines and can have an extremely adverse effect when it comes to retaining your consumer credit licence.

                          I made it clear in my previous letter to Mercantile Data Bureau (MDB) that it was my understanding that they were trying to trade without a valid consumer credit licence and via a dormant company. Company number 01829604 is dormant, ie non trading.

                          I sent the letter recorded delivery and for some reason it was sent from Royal Mail to yourselves, why, god only knows but please explain this to me - if I write to them again, as you suggest in your reply then what will that achieve when we both know you must be trading as this firm for all mail to be sent to you - Royal Mail do not make such mistakes as to direct mail to a different company UNLESS they were instructed to do so which begs the question, why are you trying to deceive me by having me chase a non existent, non licensed business?

                          As such you may consider this letter a formal complaint against DLC for your involvement here and your pure deceitfulness. If what you say is true and MDB is indeed a registered business with the correct licencing to carry out credit servicing/collection then please be so kind as to write back with their full trading name and address along with their company number and their consumer credit licence number.

                          Failure to comply with this rather simple request will result in more formal action being taken against you, what you are doing is illegal quite frankly and will not be tolerated any more.

                          Finally, please take this as formal notice that should you send anyone to my home address, I will seek immediate police assistance as I am extremely unwell and spend most my time in hospital of late. Sending someone to my house may well push me over the edge, in which case you could have a murder charge on your hands so I strongly suggest that you continue to communicate in writing and stop with the nonsense about sending someone to my front door.

                          A copy of this letter and a separate complaint has already been lodged with the OFT and as I say above, continual harassment will be met with more swift direct action being taken against you.

                          Please also be so kind as to notify your colleagues over the desk that write using this unlawful firms details (MDB) to cease and desist immediately. They wrote stating they never got my letter, funny that when you did and you replied to it yet I never actually wrote to you.

                          Confused? Imagine how the hell I feel then!!!

                          I look forward to an immediate apology and confirmation nobody will visit my home address as well as confirmation that this account has been written off or at the very least, returned to the original creditor.



                          Sign Digitally


                          OMG!!! I LOVE THIS...

                          Comment


                          • Re: Miss Muddle's UE Diary

                            We love it too jillyiant, Niddy has such a way with words...don't you think.

                            Well according to Royal Mail site today DLC recieved Niddy's amazing letter this morning, waiting their reply, should be interesting.

                            Will keep you all posted.

                            Comment


                            • Re: Miss Muddle's UE Diary

                              Originally posted by jillyiant View Post
                              OMG!!! I LOVE THIS...
                              me too that's brilliant i would love to be a fly on the wall when they open that :
                              _______________________________________



                              Comment


                              • Re: Miss Muddle's UE Diary

                                Originally posted by Pixie View Post
                                Maybe I didn't explain clearly enough

                                Yes Pixie ....you certainly did explain it clearly enough, just my brain is like my name sake totally muddled, and unfotunately have come down with some sort of Chest Ear & Throat Infection past three days, making me feel really poorly, which is making me worse than I normally am. (Not that I'm making excuses for my not being comp savy, however learning something new everyday)

                                Comment

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