That is the way to go when the time is right, but if at the moment you're only getting the odd phone call from Robber's Way (which I hope you're ignoring) then if it was me I would wait until they start writing, let us know the content of the letters and we can suggest the best way forward from there. The CCA Request is a tactical tool which can stop them in their tracks when it becomes necessary; for instance if they seriously threaten to issue legal proceedings, as they can't obtain a judgment while a request is outstanding.
What you have at the moment is a good indication that the debt is probably unenforceable, based on what the SAR has produced. It's incomplete, but they only have to make "reasonable" efforts to find your data.
However, if a CCA Request is incomplete, it offers you protection against them obtaining a CCJ. That said, if you send too many you run the risk of them digging deeper and finally coming up with the goods. So I'd wait till it's necessary, particularly if you're on the way to it being Statute Barred. When was the last time you made payment or acknowledement of this debt?
Just my own opinion

It's probably better if you start a separate thread for this in the Unenforceability Diaries
Elsa x
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