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  • nightwatch
    replied
    Re: Tesco Credit Card

    Tesco sent me something but said it was under the DPA not CCA, so i argue this point every time it is passed on ,

    Leave a comment:


  • cymruambyth
    replied
    Re: Tesco Credit Card

    No, not paying, but only just stopped . I have no idea whether it is enforceable because they won't send anything without a signature.
    its OH's card and he is a wuss, but as I have seen what AAD can achieve I am ready to fight or work with anything thrown at us

    Leave a comment:


  • Never-In-Doubt
    replied
    Re: Tesco Credit Card

    Originally posted by cymruambyth View Post
    Hi debt guy, sorry you have had so much grief from Tescos. They have accepted very reduced payments for over 12 years and have always played nicely; it's only since I requested the CCA that they have been idiots! They have dropped off the credit files but it will take another 6 years to become SB. If only they had been nasty from the start then they would have been cleared by now!!!!!

    I have sent different letters to them which they have ignored.
    is it enforceable or not? If not then you could force a claim & we'd help fight it..... There are options. Not saying what to do but if for instance it was UE and there's other issues then cessation of payment forces their hand. They issue a claim (if we win its gone) or they let it go SB. Either way you're not paying are you....

    Have a think

    Leave a comment:


  • cymruambyth
    replied
    Re: Tesco Credit Card

    Hi debt guy, sorry you have had so much grief from Tescos. They have accepted very reduced payments for over 12 years and have always played nicely; it's only since I requested the CCA that they have been idiots! They have dropped off the credit files but it will take another 6 years to become SB. If only they had been nasty from the start then they would have been cleared by now!!!!!

    I have sent different letters to them which they have ignored.

    Leave a comment:


  • debtguy
    replied
    Re: Tesco Credit Card

    Originally posted by Never-In-Doubt View Post
    Debtguy - in AAD+ templates. Head to the UE templates -> section 3 -> check out the CCA signature refusal templates. That's what you need to send (there's 3 variations)....

    http://forums.all-about-debt.co.uk/s...l=1#post489188
    Thanks - sent the first, and then used the second with modifications. Now waiting to hear back from them...

    Leave a comment:


  • Never-In-Doubt
    replied
    Re: Tesco Credit Card

    Debtguy - in AAD+ templates. Head to the UE templates -> section 3 -> check out the CCA signature refusal templates. That's what you need to send (there's 3 variations)....

    http://forums.all-about-debt.co.uk/s...l=1#post489188

    Leave a comment:


  • debtguy
    replied
    Re: Tesco Credit Card

    I have just mentioned this in a post in AAD+, but I will mention it here too, as it is nice to see someone else is having the same problem! Tesco's so-called 'security' procedures over the years have caused us SO much trouble and aggro that it's not true. My browser is set to clear cookies when it shuts down, and EVERY TIME we used to log onto their website we used to get a message saying 'it looks like you are signing in from an unknown computer - please phone us to verify your identity'. As my wife at some point forgot her password (it's in her name), that was where the fun started. It is impossible to reset a password with Tesco other than by phoning them, and as my wife works very long hours (she was a headteacher...), she never used to get home in time, so it would be weeks and weeks before she managed. When she finally did get round to it, what they would do is insist on sending the new password by text - only the texts never used to arrive! We told them about that but they refused to accept it and said it was our fault, and the only way they would help us would be to send a temp password by snailmail, which would only work once and then we would have to pick a new one - which we did, and then the next time we logged in that didn't work either and the whole circus started again.

    Those arseholes have caused me SO much grief over the years that this is the card I would like to default on the most! Anyway, what I wanted to say in connection with this thread was that we sent a CCA request in May, and got a reply back some weeks later saying we should phone them because they were unable to verify the signature. I then wrote back saying that CCA 1974 required communication with an ADDRESS, not a person, and got a reply saying no it didn't, and would we phone them. And there it stands. I am so pissed off with them it isn't true - they are the only credit card company that doesn't manage a perfectly viable online password rest system, and I suspect that the reason they do it is simply to create 'system drag' and grind people down. Which they have successfully done with me!

    Leave a comment:


  • Never-In-Doubt
    replied
    Re: Tesco Credit Card

    Ok nice one. Keep us updated

    Leave a comment:


  • cymruambyth
    replied
    Re: Tesco Credit Card

    Originally posted by Never-In-Doubt View Post
    as a site mod why didn't you tell me about this!

    Please don't do anything silly - they aren't making threats are they? I hope you've ceased payment now.....
    As they have just refused to send anything I have posted here and not bothered you because I haven't heard anything else! Just hoping nothing lost in the post ..........

    Leave a comment:


  • Never-In-Doubt
    replied
    Re: Tesco Credit Card

    as a site mod why didn't you tell me about this!

    Please don't do anything silly - they aren't making threats are they? I hope you've ceased payment now.....

    Leave a comment:


  • cymruambyth
    replied
    Re: Tesco Credit Card

    And still nothing! No payments, no letters, nothing .........

    Leave a comment:


  • cymruambyth
    replied
    Re: Tesco Credit Card

    No stamped envelope.

    Leave a comment:


  • julian
    replied
    Re: Tesco Credit Card

    They asked me, and I scrawled an illegible thingy at the bottom. I am still waiting for documents. I don't think they check the signature, because the nice people in the Compliance Department have better things to do than bring up a copy of your signature from the bowels of the earth, and they would need to find a document that has your signature on it to do so, and then ask you to confirm it I your . It is probably a delaying tactic, something on the checklist to tick off.

    How can they check it, as every time you sign it is different in some way? And, you could have broken your arm/hand/fingers. You could send a squiggle and then complain that sent confidential docs without due care.

    Did they end you a stamped envelope for the return mail?

    Leave a comment:


  • nanna58
    replied
    Re: Tesco Credit Card

    Good luck Cym , xxx it sounds as tho its hard to know what to do.

    Leave a comment:


  • SXGuy
    replied
    Re: Tesco Credit Card

    Don't get me wrong. It's just my opinion. I know niddy would say stuff them. Like I say if they are not harassing you then leave it if you feel that's the best move.

    Leave a comment:

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