Originally posted by KKA
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Login to MCOL using the password on your claim form so you can file your 'Acknowledgement of Service'. Tick the box which says you "Intend to Defend all of the Claim". That will give you extra time to deal with your Defence.
Don't enter anything in the "Defence" box which is an easy mistake to make.
What is the claim Issue Date (top right on the claim form)? You will have 33 days from that date to file your Defence.
Since you say you've had no contact with Idem, Capquest, Arrow or Restons you should send a s 77-79 CCA Request to Arrow (assuming they are named as the Claimant?). There's a link to a Template Letter on the forum here > https://www.all-about-debt.co.uk/for...mplate-letters
Send a Subject Access Request to Egg to get the full history of the loan account. There's a Template Letter for that here > https://www.all-about-debt.co.uk/for...mplate-letters
That should get you started
Di
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