Re: Ten years of Black Horse, help me to end it please ?
Ok, here we go.... by recorded delivery.
Dear Sir/Madam,
Your Ref:
I do not acknowledge any debt to your company and refer to your letter of xx/xx/xx, in response to my second formal complaint.
Following two separate requests for clarification under the Consumer Protection from Unfair Trading Regulations (CPUTR) 2008, I would like to thank you for confirming, at last, that you "cannot comment on actions taken prior to acquisition". In other words, neither you nor Black Horse Finance are able to substantiate any figures bought/sold by Absolute Assignment at all.
Your assertion that Black Horse Finance did not uphold my complaint prior to this account landing into your hands is an economical use of the truth at best; they were unable to address the points raised within it and/or provide any cogent explanation regarding amounts alleged to be owed, how figures were calculated, as well as a number of other anomalies that were brought to their attention and subsequently glossed over or ignored. Instead, Black Horse Finance decided (allegedly) to rid themselves of a problem completely, by Absolute Assignment, rather than uphold my complaint and address various concerns that I was/am perfectly entitled to raise. I am therefore not surprised that you are unable to address those concerns either.
I have already pointed out to you that this account was clearly disputed before it fell into your hands, is both an unlawful and invalid assignment and, I have no desire to keep on repeating myself. Please note therefore, that if you decide to pursue me through the county court for payment on a clearly disputed account regardless of your response under CPUTR (2008) that you "cannot comment on actions taken prior to acquisition", then this will be brought before the court as a deliberate attempt to mislead.
I look forward to confirmation that your files are now closed.
Yours faithfully,
Ok, here we go.... by recorded delivery.
Dear Sir/Madam,
Your Ref:
I do not acknowledge any debt to your company and refer to your letter of xx/xx/xx, in response to my second formal complaint.
Following two separate requests for clarification under the Consumer Protection from Unfair Trading Regulations (CPUTR) 2008, I would like to thank you for confirming, at last, that you "cannot comment on actions taken prior to acquisition". In other words, neither you nor Black Horse Finance are able to substantiate any figures bought/sold by Absolute Assignment at all.
Your assertion that Black Horse Finance did not uphold my complaint prior to this account landing into your hands is an economical use of the truth at best; they were unable to address the points raised within it and/or provide any cogent explanation regarding amounts alleged to be owed, how figures were calculated, as well as a number of other anomalies that were brought to their attention and subsequently glossed over or ignored. Instead, Black Horse Finance decided (allegedly) to rid themselves of a problem completely, by Absolute Assignment, rather than uphold my complaint and address various concerns that I was/am perfectly entitled to raise. I am therefore not surprised that you are unable to address those concerns either.
I have already pointed out to you that this account was clearly disputed before it fell into your hands, is both an unlawful and invalid assignment and, I have no desire to keep on repeating myself. Please note therefore, that if you decide to pursue me through the county court for payment on a clearly disputed account regardless of your response under CPUTR (2008) that you "cannot comment on actions taken prior to acquisition", then this will be brought before the court as a deliberate attempt to mislead.
I look forward to confirmation that your files are now closed.
Yours faithfully,
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