Card Protection Policies (CPP) - We're STILL Being Scammed !!!

[Bill-K]

Re: Card Protection Policies (CPP) - We're STILL Being Scammed !!!

Gosh Bill, no wonder they do not want to answer you as they are dead scared that if they agree to your claim that the masses will find out and it will be a gold rush. It might even stop the highest paid getting their big bonuses.
This is why I am not expecting a capitulation by CapOne without quite a fight - and as you say, if one lender pays up, that will open a massive pair of flood gates, I believe.
Whilst sorting out some paperwork over Easter I have found several Sentinel terms and conditions and paperwork going back many years. I will gather them all up now and start to get my file going, and start the letter writing. SAR first though to both Barclaycard and I think to Sentinel Gold.
Remember that they will probably only send data from the past 6 years, but it is earlier data than this that you will probably find the most valuable. This is why I suggested that peeps wrote directly to CPP Ltd., asking for further details after they had received their refund under the 'Scheme.' In my case, CPP sent a complete list of all premiums - even though they only refunded premiums paid after 14/01/05. This was all the info I needed to reclaim those pre-2005 premiums from the card provider CapOne, and to estimate approx. how much CPP-associated account interest CapOne had charged. But you may still get some useful additional data from DSAR's, so perhaps still worth investing £10 or £20.
Something else that I spotted on the work front as well was that one of the company Barclay cards always has an annual fee of £32, surely that sounds exactly the same as the Sentinel scam.
Not sure about that, Tuttsi - as I believe card providers did charge annual fees for a while - so it may be a legit. fee. But if in doubt, then claim it - and leave Sharklaycard to dispute it if they can. Nothing ventured - nothing gained.
Keep at it Bill, Cap One with the credit card charges always weakened at the last moment and paid out and never went to court. I know that Budgie I think you will remember him also went down the line with CAPONE to reclaim his charges with compounded interest, he would never discuss what he finally got paid out as he was held to silence.
Thanks for that encouragement, Tuttsi - and yes, I recall Budgie winning his claim in LB. I will say this - I have been silenced by 2 forums so far, but unless I am offered something huge to keep my gob shut - I won't shut it.
You will win Bill.
Not on my own, but this is beginning to get some backing, I believe. The principle can be difficult for many or most peeps to grasp, but because this scam is been so cleverly concealed by the 'Schemes of Arrangement' being cooked up - it needs to be made as public as possible, I reckon.
Tutts xxx
XXX !

Bill, last I knew you were waiting to see what your group wanted - we have already offered to help you out - however we were awaiting a response from you to clarify what it was you wanted and what help you needed.
Niddy, I must apologise profusely for causing confusion - and perhaps offence - as I do tend to rabbit on a bit if I get excited !!! You have indeed offered to help with the MBNA PPI 'campaign' that our little group has been waging - and I hope that is still 'on the table.' As with any group of campaigners, there are differences of opinion and aspiration - and the MBNA 'fan club' is still unsure of the next step to take. I have to admit that if I lead the group at all, I lead it from the rear - as I do not have a MBNA claim of my own to make, and I am merely the provider of the underground bunker and do a bit of maths.

But last time we PM'd/emailed, you had a bunch of stuff to deal with, and I think what I failed to make clear then was that this CPP scam is entirely separate from the MBNA debácle. I (WE !!!) had hoped to get the MBNA scam nailed by now, and I had intended to launch my 'CPP offensive' as my 'follow-up single' !!! But events overtook us, and my own efforts at navigating the uncharted territory of the original FCA/CPP Ltd. 'Scheme' needed to be posted up outside of the 'Area 51 bunker.' So - this thread is CPP-devoted - whilst the MBNA party-goers take a pee-break.
CPP / Sentinel style refunds is big, that much I don't deny, but you were leading this so it would be wrong to try and jump in, hence we were waiting for an update from you mate...
Again - crossed lines - and I guess I was piling too much stuff on you at a difficult time, guv'nor. I'm glad that you can see the size of the CPP/AI problem (as the Bishop said to his doctor)

I think I owe you quite a few beers by now !!!

Good for you Tuttsi! As you know, I hold the Sentinel policy docs from 1999...
Go for it reclaim the premiums plus interest that is owed to you; many will not reclaim but should do.
Indeedy - get that claim under way, Tuttsi !!!
We are now in process of reclaiming monies owed by CPP, these run from 2001 through 2007. The pre January 2005 premiums will probably have to be reclaimed from the original creditor/intermediary EGG.
But we are looking at reclaiming the associated account interest on same too...
That's good to know, AC. You seem to have a good 'handle' on this.
Please note that Egg (now Citi/Canada Square Operations) did not make any contact with the complainant; they failed to send the require letter about the "Scheme".
And I bet my bottom $dollar that many will not have done so either.
What a scam; disgraceful.

I believe it was CPP Ltd's responsibility to 'pro-actively' contact all policyholders in their records, and I daresay they probably sent voting & claim forms to very many who had since moved address. Many/most of these would probably have been binned, leaving the CPP victims unaware. This is perhaps yet another aspect of the cleverly-engineered scam, whereby the card providers failed to notify CPP Ltd. of the changes of address - and are now benefitting from that failure. I don't think it could be argued that this notification was the customers' responsibility - so I believe that such claims should be allowed under 'Exceptional Circumstances.'

Yes Bill, it was and;
Yes Bill I will!!
X
LOL - I have never known you to be so submissive, AC !!! I'm just going for a cup of tea and a lie-down...!

.....

[Angry Cat]

Re: Card Protection Policies (CPP) - We're STILL Being Scammed !!!

Well done AC - that was a long battle, wasn't it ?

Will you now be considering reclaiming the associated account interest on the premiums from TPF ? This could amount to quite a lot more than what you have been refunded already.

Yes Bill, it was and;
Yes Bill I will!!
X

[Angry Cat]

Re: Card Protection Policies (CPP) - We're STILL Being Scammed !!!

Gosh Bill, no wonder they do not want to answer you as they are dead scared that if they agree to your claim that the masses will find out and it will be a gold rush. It might even stop the highest paid getting their big bonuses.

Whilst sorting out some paperwork over Easter I have found several Sentinel terms and conditions and paperwork going back many years. I will gather them all up now and start to get my file going, and start the letter writing. SAR first though to both Barclaycard and I think to Sentinel Gold.

Something else that I spotted on the work front as well was that one of the company Barclay cards always has an annual fee of £32, surely that sounds exactly the same as the Sentinel scam.

Keep at it Bill, Cap One with the credit card charges always weakened at the last moment and paid out and never went to court. I know that Budgie I think you will remember him also went down the line with CAPONE to reclaim his charges with compounded interest, he would never discuss what he finally got paid out as he was held to silence.

You will win Bill.
Tutts xxx

Good for you Tuttsi! As you know, I hold the Sentinel policy docs from 1999...
Go for it reclaim the premiums plus interest that is owed to you; many will not reclaim but should do.

We are now in process of reclaiming monies owed by CPP, these run from 2001 through 2007. The pre January 2005 premiums will probably have to be reclaimed from the original creditor/intermediary EGG.
But we are looking at reclaiming the associated account interest on same too...

Please note that Egg (now Citi/Canada Square Operations) did not make any contact with the complainant; they failed to send the require letter about the "Scheme".
And I bet my bottom $dollar that many will not have done so either.
What a scam; disgraceful.

[Never-In-Doubt]

Re: Card Protection Policies (CPP) - We're STILL Being Scammed !!!

TBVH, I am astounded at the apparent inability of major forums such as MSE, CAG, LB & AAD to understand the sheer size of this abdication of corporate responsibility, along with what is a clear involvement of the FCA in engineering it. As far as I can make out, only a mere handful of the many millions of scammed CPP claimants seem to have any idea of the size of this scam that is still being perpetrated by the FCA and the banks.

Bill, last I knew you were waiting to see what your group wanted - we have already offered to help you out - however we were awaiting a response from you to clarify what it was you wanted and what help you needed.

CPP / Sentinel style refunds is big, that much I don't deny, but you were leading this so it would be wrong to try and jump in, hence we were waiting for an update from you mate...

[Tuttsi]

Re: Card Protection Policies (CPP) - We're STILL Being Scammed !!!

Gosh Bill, no wonder they do not want to answer you as they are dead scared that if they agree to your claim that the masses will find out and it will be a gold rush. It might even stop the highest paid getting their big bonuses.

Whilst sorting out some paperwork over Easter I have found several Sentinel terms and conditions and paperwork going back many years. I will gather them all up now and start to get my file going, and start the letter writing. SAR first though to both Barclaycard and I think to Sentinel Gold.

Something else that I spotted on the work front as well was that one of the company Barclay cards always has an annual fee of £32, surely that sounds exactly the same as the Sentinel scam.

Keep at it Bill, Cap One with the credit card charges always weakened at the last moment and paid out and never went to court. I know that Budgie I think you will remember him also went down the line with CAPONE to reclaim his charges with compounded interest, he would never discuss what he finally got paid out as he was held to silence.

You will win Bill.
Tutts xxx

As I have said and illustrated, the actual CPP premiums are often likely to be a tiny fraction of the money that CPP victims were ripped off by. Claimants have been offered as little as one-tenth of what should be the fair and proper redress due to victims of the scam - and the FCA have stood by and let it happen !!! The ability to reclaim the huge amounts of CPP-associated account interest which the victims of CPP mis-selling were charged by the lenders themselves is what the FCA are effectively depriving claimants of, with these dodgy 'Schemes of Arrangement' they are cooking up with their paymasters the banks.

Returning briefly to my own claim with CapOne, Rachael Cornfield - the alleged Head of CapOne's 'Executive Response Centre' has failed to respond to my earlier detailed letter within the 8 weeks she promised - and has likewise failed to respond to my reminder of this. After 13 weeks of silence, they are clearly avoiding the issue and are hoping I will go away and die - so I have sent another reminder that I'm still waiting for a sensible response to this issue.

TBVH, I am astounded at the apparent inability of major forums such as MSE, CAG, LB & AAD to understand the sheer size of this abdication of corporate responsibility, along with what is a clear involvement of the FCA in engineering it. As far as I can make out, only a mere handful of the many millions of scammed CPP claimants seem to have any idea of the size of this scam that is still being perpetrated by the FCA and the banks.

[Bill-K]

Re: Card Protection Policies (CPP) - We're STILL Being Scammed !!!

As I have said and illustrated, the actual CPP premiums are often likely to be a tiny fraction of the money that CPP victims were ripped off by. Claimants have been offered as little as one-tenth of what should be the fair and proper redress due to victims of the scam - and the FCA have stood by and let it happen !!! The ability to reclaim the huge amounts of CPP-associated account interest which the victims of CPP mis-selling were charged by the lenders themselves is what the FCA are effectively depriving claimants of, with these dodgy 'Schemes of Arrangement' they are cooking up with their paymasters the banks.

Returning briefly to my own claim with CapOne, Rachael Cornfield - the alleged Head of CapOne's 'Executive Response Centre' has failed to respond to my earlier detailed letter within the 8 weeks she promised - and has likewise failed to respond to my reminder of this. After 13 weeks of silence, they are clearly avoiding the issue and are hoping I will go away and die - so I have sent another reminder that I'm still waiting for a sensible response to this issue.

TBVH, I am astounded at the apparent inability of major forums such as MSE, CAG, LB & AAD to understand the sheer size of this abdication of corporate responsibility, along with what is a clear involvement of the FCA in engineering it. As far as I can make out, only a mere handful of the many millions of scammed CPP claimants seem to have any idea of the size of this scam that is still being perpetrated by the FCA and the banks.

[Tuttsi]

Re: Card Protection Policies (CPP) - We're STILL Being Scammed !!!

Well done AC, gives us all hope of reclaiming back to inception as it was a mis sold product and the credit card/banks were aware of what they were doing was wrong and did not think that 2015 in this IT world that people would become more savvy on the computers and find out their rights.

Just a quick update on my Tesco/Sentinel claim:
Tesco have agreed to repay my premiums + simple interest made from 1999 - 2002. Not a lot of monies but money that was due to me via their mis-selling of the Sentinel Card Protection:

Tesco, agreed:
I have reviewed your concerns and the information we hold from when you added the Affinion Card Security policy to your Credit Card. I have been unable to confirm that sufficient information was provided to you when the policy was added."

I still hold all the original paperwork, including the original Sentinel policy and the Tesco CC application form...

Hopefully, other peeps will re-claim their mis-sold Card Protection too; many sadly will not!

[Bill-K]

Re: Card Protection Policies (CPP) - We're STILL Being Scammed !!!

Well done AC - that was a long battle, wasn't it ?

Will you now be considering reclaiming the associated account interest on the premiums from TPF ? This could amount to quite a lot more than what you have been refunded already.

[Angry Cat]

Re: Card Protection Policies (CPP) - We're STILL Being Scammed !!!

Just a quick update on my Tesco/Sentinel claim:
Tesco have agreed to repay my premiums + simple interest made from 1999 - 2002. Not a lot of monies but money that was due to me via their mis-selling of the Sentinel Card Protection:

Tesco, agreed:
I have reviewed your concerns and the information we hold from when you added the Affinion Card Security policy to your Credit Card. I have been unable to confirm that sufficient information was provided to you when the policy was added."

I still hold all the original paperwork, including the original Sentinel policy and the Tesco CC application form...

Hopefully, other peeps will re-claim their mis-sold Card Protection too; many sadly will not!

[Angry Cat]

Re: Card Protection Policies (CPP) - We're STILL Being Scammed !!!

Sorry, the link doesn't work!?

Hopefully this link will?
http://www.moneysavingexpert.com/cre...ard-protection

[Angry Cat]

Re: Card Protection Policies (CPP) - We're STILL Being Scammed !!!

As AC has identified, it appears that the likes of Sentinel were acting as brokers, and the lenders were the sellers. In that case, it is the lenders who are most likely to have mis-sold the product, but the profits from this mis-selling are manifold !!!

The lender gets to charge account interest (at the contractual rate) on the accruing premiums - even though the premiums themselves are passed to the broker (Sentinel.)
The broker takes 75% of the premiums as their commission, and they then pass the remaining 25% to the underwriters.

Absolutely shameful and I bet that not many people realise this...
In fact, I was talking to a colleague who was a Building Society Manager some years ago and told me the following:

It was standard industry practice that Banks & Building Societies made huge profits on this type of insurance and in many cases this covered the whole salary bill for the employees of these Banks & Building Societies!!!
Hundreds of thousands of consumers are being left out of pocket...

[Bill-K]

Re: Card Protection Policies (CPP) - We're STILL Being Scammed !!!

Indeed - as Tuttsi has said - those of us who use these forums have a chance of getting proper redress, but we are probably a tiny fraction of the huge number of people who have been ripped off and left without any idea how badly. With CPP, the mis-selling is undeniable - so there should be no need to have to prove this as we often had to do with PPI claims.

As AC has identified, it appears that the likes of Sentinel were acting as brokers, and the lenders were the sellers. In that case, it is the lenders who are most likely to have mis-sold the product, but the profits from this mis-selling are manifold !!!

The lender gets to charge account interest (at the contractual rate) on the accruing premiums - even though the premiums themselves are passed to the broker (Sentinel.)
The broker takes 75% of the premiums as their commission, and they then pass the remaining 25% to the underwriters.

This aspect seems to have been dealt with (citing the CPP Ltd. 'Scheme') - where these premiums are being refunded, along with 8% simple interest (not compound, Tuttsi !!!)
But the 'Scheme' does not mention the Associated Account Interest charged by the lenders - and this is where CPP claimants are being ripped off, IMO.

[Tuttsi]

Re: Card Protection Policies (CPP) - We're STILL Being Scammed !!!

As Bill stated in an earlier post the interest which accrued on the account for the amount taken would have attracted compounded interest, so as I see it although Sentinel will be responsible for paying back their portion plus 8%/ compounded interest and the bank are fully responsible I guess for the balance plus compounded interest as they benefited most out of this. The A1 scheme seems to just be featuring on Sentinel but there is definitely a larger picture emerging and the banks will have to take responsibility for fraudulently miss selling these unnecessary insurances.

AC you are amazing to have found the information which you have kept for a very long time. I am not sure if I can find my original documents, so I may send an SAR to the bank for they hold on me from inception including the insurance document T&C's. Before I do I will wait for Bill to confirm if this is the right course to take.


.

Just for peeps information, I have just checked another Sentinel Card Protection policy, which is an earlier issue:1998/01

"This is a summary of the policy cover...
We act on your behalf in arranging card insurance. One quarter will be payable to the insurers as premium (inclusive of insurance premium tax), we retail the remainder for retaining the insurance for you.
This policy has been issued by Royal Sun Alliance Insurance plc (Registered Number #13792;
SW Broughton, Managing Director, Corporate Partnership Division."

So in short, Sentinel were paid the money, it is Sentinel who should be repaying same plus interest;
Not forgetting the the Bank involved; TPF/RBS in my case!

[Angry Cat]

Re: Card Protection Policies (CPP) - We're STILL Being Scammed !!!

Exactly that and we definitely did not have access to consumer forums in those days and believed if that's what we needed, as the banks told us we accepted the situation.


There must still be millions out there who do not use the computers and would not have a clue about these type of mis-sold ridiculous insurance products.

Exactly my point!!!

[Angry Cat]

Re: Card Protection Policies (CPP) - We're STILL Being Scammed !!!

Just for peeps information, I have just checked another Sentinel Card Protection policy, which is an earlier issue:1998/01

"This is a summary of the policy cover...
We act on your behalf in arranging card insurance. One quarter will be payable to the insurers as premium (inclusive of insurance premium tax), we retail the remainder for retaining the insurance for you.
This policy has been issued by Royal Sun Alliance Insurance plc (Registered Number #13792;
SW Broughton, Managing Director, Corporate Partnership Division."

So in short, Sentinel were paid the money, it is Sentinel who should be repaying same plus interest;
Not forgetting the the Bank involved; TPF/RBS in my case!