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  • #16
    Re: Rejected by FSCS - gutted

    Prior to Jan 2005 banks were mainly protected by GISC (General Insurance Standards Council), then the FSA taken over, but the GISC regulator was then optional and not all businesses chose to be protected by these.

    So..........

    To what I know of if your complaint is against a bank prior to 14 Jan 2005, these were governed by GISC, but lots of other loan businesses were not, so the FOS would only be able to investigate a complaint if regulated by any of the above regulators, the same rule goes for the Financial Compensation Scheme (FSCS) unfortunately.

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    • #17
      Re: Rejected by FSCS - gutted

      hmmm - just found this in my bookmarks - lol... :---> http://www.financial-ombudsman.org.u...decision-C.pdf

      Knew it'd come in handy one day!
      I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

      If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

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      • #18
        Re: Rejected by FSCS - gutted

        Interesting read Niddy.

        I have had a few upheld reclaims complaints pre 2005 through the FOS, one of those being a credit card ppi taken out 2001, however as they were governed with then GISC as being a bank I was lucky, unfortunately I do have another ongoing one but not with a bank but a loan company who were not governed also taken out in 2004 and the FOS are unable to adjudicate this one, which is why they suggested the insurer who would have been regulated.

        Confusing isn't it? lol

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        • #19
          Re: Rejected by FSCS - gutted

          Ditto Di. My 2 cases are going for the underwriter because it was pre-2005 and the company wasnt regulated or has gone bust
          I hereby promise to treat Debt Collection Agencies with the same values that they treat me. UTTER CONTEMPT !!

          Comment


          • #20
            Re: Rejected by FSCS - gutted

            Hope you hear something soon Billy.

            I know its a difficult one and a long haul, but I do believe the FOS have their reasons for wanting us to go this direction.
            Hope your not waiting too long.

            Comment


            • #21
              Re: Rejected by FSCS - gutted

              2 letters from FOS saying they are still looking into the underwriters.
              I hereby promise to treat Debt Collection Agencies with the same values that they treat me. UTTER CONTEMPT !!

              Comment


              • #22
                Re: Rejected by FSCS - gutted

                Originally posted by billypre View Post
                2 letters from FOS saying they are still looking into the underwriters.

                Cheers for your updates Billy.

                Good luck too.

                With my Hamilton Case, its a no no but as I said all along the FOS/Adjudicator should be dealing with HFC who were also involved with the loan/ppi, so now its agreed to go this direction where I have until 30 June to forward what we do have.

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                • #23
                  Re: Rejected by FSCS - gutted

                  Billy, any updates on this one?

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                  • #24
                    Re: Rejected by FSCS - gutted

                    Got an email from ombudsman in September. They had been sending out letters but to my old address as i hadnt updated my details :/ Anyhoo, they just asked for any more info i had on the insurance from cardiff pinnacle, but i dont have anything. Emailed the ombudsman back today (long story about why its took so long for me to do that !!) and hopefully hear something more from them in the new year. Its a long shot though this one i reckon.
                    I hereby promise to treat Debt Collection Agencies with the same values that they treat me. UTTER CONTEMPT !!

                    Comment


                    • #25
                      Re: Rejected by FSCS - gutted

                      Reply from ombudsman :


                      We are still investigating the possibility of raising your concerns with another company associated with your policy, and we are working hard to resolve the complex issues involved.

                      When we have more information we will update you accordingly with any progress we are able to make, and apologise for the delays you are experiencing. However, if you have any further questions, please do not hesitate to contact us.


                      Yours sincerely
                      I hereby promise to treat Debt Collection Agencies with the same values that they treat me. UTTER CONTEMPT !!

                      Comment


                      • #26
                        Re: Rejected by FSCS - gutted

                        Originally posted by billypre View Post
                        Reply from ombudsman :


                        We are still investigating the possibility of raising your concerns with another company associated with your policy, and we are working hard to resolve the complex issues involved.

                        When we have more information we will update you accordingly with any progress we are able to make, and apologise for the delays you are experiencing. However, if you have any further questions, please do not hesitate to contact us.


                        Yours sincerely

                        Cheers Billy.

                        Comment


                        • #27
                          Re: Rejected by FSCS - gutted

                          Letter today from FSO.

                          Pinnacle (underwriters) have agreed responsibilty !!

                          I have 2 claims against them, one for a very small amount of a few hundred and this one which will be well over £1000.

                          I updated my other thread but now i realise i am not sure which of the 2 cases the letter relates to lol Hopefully its this one first

                          Very happy bunny this morning and hopefully the ball starts not only roling, but careering down that hill towards repayment and a bit of long awaited justice
                          I hereby promise to treat Debt Collection Agencies with the same values that they treat me. UTTER CONTEMPT !!

                          Comment


                          • #28
                            Re: Rejected by FSCS - gutted

                            Hi Billy

                            long time no speak lol, hope your well.

                            That is fantastic news, Well done and Congratulations!

                            It just goes to show it can work against the underwriters, well done!

                            Comment


                            • #29
                              Re: Rejected by FSCS - gutted

                              Hi Di,

                              yeh i've just been lurking for what seems to be an age. Lots going on personally, some good, some not so.

                              Not sure how many others have had success against underwriters but if its good for one then its surely going to be good for all !!

                              Still a waiting game but 2 years down the line i am kinda used to that lol
                              I hereby promise to treat Debt Collection Agencies with the same values that they treat me. UTTER CONTEMPT !!

                              Comment


                              • #30
                                Re: Rejected by FSCS - gutted

                                No news for last 3 months so gave them a call.

                                I told them I had a letter in October that stated that Pinnacle had assumed liablility and was told I would be contacted in a few weeks but had never received anything.

                                Unbelievably I was told that my case hasn't yet been sent to an adjudicator because they say the case is complicated. They told me that Pinnacle have NOT accepted responsibility and can find no trace of any phone calls/letters to me saying such.......... in fact, no letters/calls at all around that time.

                                I was gobsmacked lol I need to find that letter now and get back onto them asking what the hell is going on. Over 2 years now and they aren't even past the first stage on my complaint...... in fact both of my complaints as I have 2 with pinnacle at the moment.

                                I have no idea now whats going on but this seems like a major setback :/
                                I hereby promise to treat Debt Collection Agencies with the same values that they treat me. UTTER CONTEMPT !!

                                Comment

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