TSB NIGHTMARE

[SaltnVinegar]

Re: TSB NIGHTMARE

After sending me a recon agreement. (sent for checking)
Today they are offering me £50 for my inconvenience, have to get in touch with my back details so can pay into account
Something's not right here

Its probably customer service drones not really thinking, but. just in case, could you post the content of the letter accompanying the cheque verbatim (removing any identifying content).

Just want to make sure that theres nothing that could catch you out by cashing the cheque...

[Pixie]

Re: TSB NIGHTMARE

I received £50 from TSB when I was following the overdraft cca trail (I still am just haven't heard anything for ages) They sent me a cheque so I don't see why they can't send you one.

[Oldandblue]

Re: TSB NIGHTMARE

Hiya, Update CCA request
Sent request Letter back We don't accept P.O.
sent it back. Letter back please quote your loan account no. This is NOT a loan it's a credit card
sent it back again. Letter back yesterday need your signature
Wonder what the next excuse will be

Update, I can't understand what these clowns are doing. Received 4 letters yesterday.
1) Sorry to here of your complaint, we welcome customer comments as it helps to put things right, We've been unable to contact you, enclosed a copy of our complaints leaflet.
2) As your concerns relate to issues outside the control of this office, we have passed it to collections dept ( funny cos that's where I've been sending my CCA Requests). We will gather the facts together and get back to you with a full response.
3) We can confirm the outstanding balance on your account is £xxx.
4) Your payments are in arrears, pay immediately. Failure to do so will result in action to recover the debt.

Blatant avoidance of my CCA requests. Any suggestions of what to send them next? Thanks

After sending me a recon agreement. (sent for checking)
Today they are offering me £50 for my inconvenience, have to get in touch with my back details so can pay into account
Something's not right here

[Oldandblue]

Re: TSB NIGHTMARE

all mailshots generated by a computer

stick to the plan

Thanks Mrs D. I will do, just a bit unnerving when that happens suppose I'll get use to it though,
I've sent the so called agreement for checking as you said so fingers crossed.

[MrsD]

Re: TSB NIGHTMARE

all mailshots generated by a computer

stick to the plan

[Oldandblue]

Re: TSB NIGHTMARE

Afternoon , Update, Received 3 letters today from TSB dated 11,12 &13 Aug. Account in arrears must pay immediately, failure to do so will result in your plan being cancelled. Action will be taken to recover the outstanding amount.blah blah
Crazy or what. They should be sending the info I've requested from them

[Oldandblue]

Re: TSB NIGHTMARE

right in that case let's go with with post 74

don't mention CCJ again as you haven't got one and it just muddies the water

lets find out what the documents show and go from there

Thanks Mrs D will do

[MrsD]

Re: TSB NIGHTMARE

right in that case let's go with with post 74

don't mention CCJ again as you haven't got one and it just muddies the water

lets find out what the documents show and go from there

[Oldandblue]

Re: TSB NIGHTMARE

you need to do nothing until the stuff you've received has been checked

you need to follow the links I've given you

Whoops didn't see this I'am going to send them today. Thanks

[Oldandblue]

Re: TSB NIGHTMARE

Thanks Mrs D. Definitely No CCJ I even went to the court and asked about it and they said no trace of anything and even if they had been after 20 years it would be classed as dead.

[MrsD]

Re: TSB NIGHTMARE

have you definitely checked at Trust Online if there is any CCJ?

I think you really have to check before you do anything else

[MrsD]

Re: TSB NIGHTMARE

you need to do nothing until the stuff you've received has been checked

you need to follow the links I've given you

[Oldandblue]

Re: TSB NIGHTMARE

As they are demanding payment in full immediately (I was on a payment arrangement supposedly with CCJ )and they are saying they'll start further collection activities but they have sent it the up to date T&C's would it be best to write to them again or should I just ignore them

[MrsD]

Re: TSB NIGHTMARE

have a good read here http://forums.all-about-debt.co.uk/s...ide-to-UE-2014

yes they should supply the original t&cs as well as the current. this sounds like a letter that they send out when they don't know what do next, I'm sure I've got half a dozen copies filed away..................

Unenforceability Checking Service - Online Portal explains what you should do next

[Oldandblue]

Re: TSB NIGHTMARE

Afternoon all, a bit advice please,
Today received another letter from TSB re CCA request. It says Enclosed copy of a reconstituted version of your executed agreement and signed statement of your account blah blah.
Having satisfied our obligation your agreement is fully enforceable and we will continue to treat it as such. We will not enter into any further correspondence with you regarding the provision of copy agreement. It then says Statement of Account as of date of this letter. Balance £ xxx The entire amount is due and payable immediately.
What they've sent is T&C's with my name and address on the top. It states the APR is 29.8% I thought that they had to give me the T&C's from when I took the card out. That was 1992/3 or have I misunderstood

Any suggestions Thanks