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Re: C1 / Cr@pquest Vs the chippy - they really are silly billies!
Hi again,
This is one occasion where I would not mind some help with the actual wording.
I sent a cputr request when they were continuing to play silly buggers and all they done was write to say they had already fulfilled their obligations. Wormed their way around it and again said they had sent me a copy of the front signature page signed by me (they didn't)....
They also sent ANOTHER set of t&c's – but were different to the first set sent. I think they were earlier terms as the interest rates were lower. The odd thing is that these terms state the late payment fee being £10?? - even cheaper than the later terms. I know for a fact though, that even in 2003, their late payment fee was £20??
Basically, all they have done is send 2 different set of t&c's, one current and one older. They admit in writing they do not keep the original agreements, but only scan the signature page (they keep saying they have sent me this, but have not). They did send a scan of the application form / front page – but this did not have a signature area anyway?............and they always state that the terms would have been on the reverse of said page.....
Normally, as Scabhunter says, I'd draft my own reply, as I'm quite used to advising others on these kind of things on here and other forums.
However, I think you guys know me well enough that I try to be honest.......and as such..
I've been battling cancer since early 2012 – in remission now, but still on high doses of Chemo. (Please don't give a sympathy vote here! - just being honest)
Trouble is, the Chemo can make me quite fuzzy and the brain not thinking too well and I need a decent response to these cretins.....don't really want to feck it up, so a hand with a decent response would be appreciated from you guys....
Thanks
G.
Hi again,
This is one occasion where I would not mind some help with the actual wording.
I sent a cputr request when they were continuing to play silly buggers and all they done was write to say they had already fulfilled their obligations. Wormed their way around it and again said they had sent me a copy of the front signature page signed by me (they didn't)....
They also sent ANOTHER set of t&c's – but were different to the first set sent. I think they were earlier terms as the interest rates were lower. The odd thing is that these terms state the late payment fee being £10?? - even cheaper than the later terms. I know for a fact though, that even in 2003, their late payment fee was £20??
Basically, all they have done is send 2 different set of t&c's, one current and one older. They admit in writing they do not keep the original agreements, but only scan the signature page (they keep saying they have sent me this, but have not). They did send a scan of the application form / front page – but this did not have a signature area anyway?............and they always state that the terms would have been on the reverse of said page.....
Normally, as Scabhunter says, I'd draft my own reply, as I'm quite used to advising others on these kind of things on here and other forums.
However, I think you guys know me well enough that I try to be honest.......and as such..
I've been battling cancer since early 2012 – in remission now, but still on high doses of Chemo. (Please don't give a sympathy vote here! - just being honest)
Trouble is, the Chemo can make me quite fuzzy and the brain not thinking too well and I need a decent response to these cretins.....don't really want to feck it up, so a hand with a decent response would be appreciated from you guys....
Thanks
G.
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