Preventing continueing telephone contact [From Cabot & NCO Europe]

[Timewilltell]

Flo, what is it about the telephone calls that disturbs you other than the inconvenience?
I have and continue to have regular calls from ‘new’ purchasers, I neither send them a letter nor answer their calls. As per Di, I too only answer calls from known numbers, if it’s something important that I miss then an answer phone message is usually left. So I can get back to them if I choose.
Eventually the money chasers stop calling, eventually they also stop sending letters too, but you have to have patience. This is about the long game, more tortoise and hare with you being the tortoise. The longer they take to get your attention the shorter time they have to get you to pay.
So let them do all the chasing.

[julian]

I found when changing supplier, the credit search footprint left by the new provider enabled DCAs to track the new number.

It is unbelievable that DCAs have complete access to so-called private government, financial and retail systems.

It is also annoying that hospitals, including Covid centres with old their numbers and don't leave messages, then claim you have been contacted, not responded and signed off.

[Florida2020]

Hi all,
Please forgive my late reply.
On the whole calls have now stopped from DCA's further to mainly lack of responses to my CCA requests in July of last year. The BT call blocker phone has been a great help, although I continue to get calls from Link Financial & PRA group, who seem to continually use fresh numbers. Any new advice, or should I just continue to ignore them and wait for them, to eventually stop?

[Roger]

Hi all,
Please forgive my late reply.
On the whole calls have now stopped from DCA's further to mainly lack of responses to my CCA requests in July of last year. The BT call blocker phone has been a great help, although I continue to get calls from Link Financial & PRA group, who seem to continually use fresh numbers. Any new advice, or should I just continue to ignore them and wait for them, to eventually stop?

I agree with Warwick65 who has written elsewhere that you are the judge of what is harassment.

I consider any DCA that uses fresh phone numbers because of blocked numbers is evidence of harassment!
Send both of these the Harassment AAD template letter.
Everything in Snail Mail and Writing only (the CCA is a snail Mail Law with respect to key CCA documents)
If they persist report them!

[The Tech Clerk]

as I reported in the past many times these companies have multiple numbers (including your local area number to try and fool you to answer thinking its local)

Hence for years now the BT answer machine/phone blocker works, problem diminished!

[Warwick65]

as I reported in the past many times these companies have multiple numbers (including your local area number to try and fool you to answer thinking its local)

Hence for years now the BT answer machine/phone blocker works, problem diminished!

Surely that confirms deceptive practice and therefore potential harassment. I think I would make a formal complaint ( carefully worded) and follow it up with the Fos and FCA

[The Tech Clerk]

Told business practice . So might be interesting if you did

[Warwick65]

Surely if you have told them not to call and they keep doing it that is time for a complaint. PDL rollovers were business practice until they weren’t. Telephone harassment was until a court ruled it wasn’t good practice. Never be scared to take the buggers on. Debt purchasers lie or maybe I should say misrepresent the truth.

The art is keeping the balance, never admit, never tell them anything they don’t need to know.

play it correctly and you may never see the inside of a court

[The Tech Clerk]

I agree with Warwick65 who has written elsewhere that you are the judge of what is harassment.

I consider any DCA that uses fresh phone numbers because of blocked numbers is evidence of harassment!
Send both of these the Harassment AAD template letter.
Everything in Snail Mail and Writing only (the CCA is a snail Mail Law with respect to key CCA documents)
If they persist report them!

Twice on this thread link to harassment letters were afforded - were they sent?