Originally posted by PlanB
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Almost no petrol in car
NO sugar (no cuppa for me this morning)
almost no milk
and i think that i've got about £3 atm. so i can sort 2 of them out but not the other one (until weds when we get CTC)




(unless rent arrears are still an issue although try to sort this in advance of any hearing).

Me again. Read this link from the Housing Ombudsman service because it tells you how to make a complaint about your HA to them if you think the HA has not treated you fairly. Start by asking for the HA's Complaints Handling Procedure leaflet (they all have to have one) and that should set the tone for what follows and they'll know you mean business
You're on the back foot a little bit. You need to defend your position rather than attack them (save that for your complaint later!).
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