Aghhhhhhhhhhhhhhhhh

[Never-In-Doubt]

Re: Aghhhhhhhhhhhhhhhhh

For the moment we are locking this thread down, I have got involved and will re-open this upon resolution. Court seems a likely scenario if they do not reply to my threat.

Phil, don't worry mate - you have nothing to lose, you are right and they are wrong - simples.

[Never-In-Doubt]

Re: Aghhhhhhhhhhhhhhhhh

Morning folks....just a mini update

Attempted to speak the mysterious "dave" various times left answerphone messages and emails still no reply

Dave? It is Wendy mate, the person/owner is called Wendy - Dave must be an alias.....

I will consider posting all their company details later, lets see what they respond with first yea?

[philnicandamy]

Re: Aghhhhhhhhhhhhhhhhh

Morning folks....just a mini update

Attempted to speak the mysterious "dave" various times left answerphone messages and emails still no reply

Spoke to trading standards who advised sale of goods act etc etc

Rang the OH's bank yest they said they'll look into a chargeback BUT its not always a guarantee we'll get anything back, we need to email or write to them with copies of messages passed between me & the shonky arse especially the one they sent me on 17th sep saying "please send goods back for a FULL refund"

rang the court earlier they're sending forms out for small claims court for us to start legal procedings against them

[philnicandamy]

Re: Aghhhhhhhhhhhhhhhhh

Phil, I'll sort the nobber for you. Just gimme the nod

ready when you are please!

[Ames]

Re: Aghhhhhhhhhhhhhhhhh

Quite simply, this is impossible.

Tell 'Dave' that you've posted his tom-fool twaddle on line and that the general consensus is that he is a shonky flim-flam man.

I hope that's the right legal term, I'd love to use it in some of my letters


I can't help with the complaint, but I got a Sony PSR-350 from CEX for £65 (inc posstage). It comes with a years warranty and is fantastic. It 'only' holds 1200 books, compared with a few thousand on the kindle, but it uses an eink thing which makes it really easy to read from. I have a bit of a niggle with the battery life, it only lasts half a week with me, but as I read 100 pages an hour of a normal book I'm probably not going to get better than that. It's small and lightweight too, with a touch screen, and easy to use (it must be if I can figure it).

As for the ebooks/real books debates, I don't see a problem with ebooks. They're better for the environment than real books, and publishers/authors are still making money from them. I admit, I have bought a few cds on ebay with thousands of ebooks on them which obviously can't be official, but they tend to be either stuff that's out of copyright anyway, or books I'd have bought in a charity shop. So Royalties wouldn't be paid anyway, and I make the donation to charity when I read one anyway.

And I still buy plenty of 'real' books. Although I'm going to struggle to fit another bookcase into my flat so really need to stop/get rid of some. Anyway, that's my two pennorth worth.

[Never-In-Doubt]

Re: Aghhhhhhhhhhhhhhhhh

Phil, I'll sort the nobber for you. Just gimme the nod

[CleverClogs (RIP)]

Re: Aghhhhhhhhhhhhhhhhh

Yep...although they've responded with a "oh sorry we cant help here's a list of CAB etc you might get help from!"

Amazon merely act as a place for the shonky spivs to display an advert, so their liability is rather limited.

Just get it charged back and let "Dave" argue with his bank.

[philnicandamy]

Re: Aghhhhhhhhhhhhhhhhh

Yep...although they've responded with a "oh sorry we cant help here's a list of CAB etc you might get help from!"

[BBoo]

Re: Aghhhhhhhhhhhhhhhhh

E-bay complaints procedure is a complete waste of time. if the complaint is genuine then go legal straight away.

Garlok

I would imagine so! It was bought from Amazon!

[garlok]

Re: Aghhhhhhhhhhhhhhhhh

E-bay complaints procedure is a complete waste of time. if the complaint is genuine then go legal straight away.

Garlok

[philnicandamy]

Re: Aghhhhhhhhhhhhhhhhh

every little helps rtb thank you

[roomtobreathe]

Re: Aghhhhhhhhhhhhhhhhh

Overheating may be a known issue on these models.

HcH'z TechKnow [www.HcH.net.tc] - View topic - Confirm from factory , Wifi overheat issue

Don't know how we can use that to help with the issue though.

[philnicandamy]

Re: Aghhhhhhhhhhhhhhhhh

i'd appreciate your help niddy!
Heavy sounds good because they're not bothered a bit so far with me...not repsonding to emails or voicemail messages either now

[Never-In-Doubt]

Re: Aghhhhhhhhhhhhhhhhh

Want to get heavy mate? Start with the legal threats - if so, gimme a shout - i'll happily ring and remind him of the law for you whilst also threatening him with a claim through the SCC......

Alternatively, get someone that isn't as pissed off to speak to him, and remind him of HIS obligations as a seller, and if that means a small claim, so be it. He can hardly defend it when he tries to say you plugged power into what, a usb socket or similar? Yea, right - obviously!

[CleverClogs (RIP)]

Re: Aghhhhhhhhhhhhhhhhh

Here's a thought - if it's not a Kindle and it gets very hot, could it instead be kindling?