Post Office card accounts are an alternative to a basic bank account, and can only accept benefit and pension payments. There are no credit checks to open one, but you’ll need to contact the government department that pays your pension, benefits or tax credits and ask them to set you up.

You get a card to withdraw cash and check your balance at your local Post Office branch. But, as well as no overdraft facility, you can't set up any direct debits or use your card in shops/online.

The Department for Work and Pensions (DWP) has confirmed that its contract with the Post Office Card Accounts will end on 30 November 2021. The DWP has said it will be writing to all users to explain their options.

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