The redesign aims to help consumers protect themselves from harm and will provide a better experience for the Register’s users. The Register – which had more than 7 million unique users in the past year – is a vital service for anyone that wants to see firms and approved individuals that are involved with regulated activities. It can help consumers avoid scams and enables firms to cross-check references and make their key staff known to customers.

The enhanced Register has been tested with consumers and other users to ensure it is easier to use and understand.

Key enhancements include:

• a clearer navigation and design
• simpler language
• more information on the Register’s purpose, how to use it and how to avoid scams
• important information being made more prominent, including past actions against individuals and firms, and consumer protections
• optimisation for some mobile devices

The FCA will review and improve the FS Register on an ongoing basis, to ensure it meets the needs of users. Jonathan Davidson, Executive Director of Supervision, Retail and Authorisations, said: 'The Financial Services Register is an important tool for both the consumers and firms who use it....Read more

Source: FCA