Ryanair passengers who have received compensation for cancelled and delayed flights have been charged extra fees after banks rejected the cheques. The airline said up to 190 customers were sent unsigned cheques, out of a batch of 20,000. One passenger, who waited 11 months for compensation, said she was now worse off after the bank added a fee of 20 euros (£17.94). Ryanair has apologised and blamed the problem on an "administrative error". Since April, more than one million Ryanair passengers in Europe have had delayed or cancelled flights, according to the airline's own figures. The latest one-day pilots' walk-out on 10 August led to the cancellation of nearly 400 flights. Ryanair, which is Europe's largest low-cost carrier, has blamed other delays on bad weather or air traffic control shortages.

Source: