House of Fraser will cancel all online orders and refund customers after a payment dispute with its warehouse operator delayed deliveries. It follows an outcry from customers who had not received goods ordered online. Warehouse operator XPO Logisticis is owed £30m and stopped processing orders last week because of the dispute. Meanwhile, administrators revealed that hundreds of suppliers to House of Fraser were owed £753m but will not be repaid by its new owner, Sports Direct.

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