Bailiffs are being sent into airline offices because companies are failing to pay passengers compensation for flight delays and cancellations, BBC Radio 4's You and Yours has learned.
Thousands of court rulings ordering compensation have been ignored by airlines, including EasyJet and Thompson Airways (now TUI Airways).In one case bailiffs boarded a plane. EasyJet says it is changing its policies about claims, while TUI Airways has launched an investigation. On-the-spot payments

Bailiffs are arriving at the offices of leading UK airlines, and staff are paying on-the-spot with debit and credit cards, an investigation by You and Yours has found. If staff fail to pay up the bailiffs can remove and sell their office equipment and furniture. In one case, bailiffs boarded a plane belonging to a small European airline and prevented it from taking off until the owners paid up.

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