Tweet
The UK's biggest payday lender - Wonga - has admitted that it double-charged 7,000 customers for their loans on Friday.
It says an internal system error resulted in extra payments being taken from bank accounts. The customers affected have what are known as Flexi loans, which have to be paid off in three instalments over three months. Wonga has promised that extra costs and charges incurred will be refunded. One customer told BBC News that the mistake resulted in an additional £574 being taken from his bank account. His mortgage payment was bounced and over the weekend he was unable to buy a season ticket, or groceries, or fill up his car. He was on hold to Wonga for six hours at the weekend and again for three hours this morning......
Source: Read more HERE
- Hi & Welcome to the AAD Consumer Forum
We're a FREE consumer debt and legal forum offering help, support and debate in many areas of day-to-day life. You will need to Register a Free Account before you can join in with the discussion and contribute with your own posts. Remember to also check out the FAQ's so you can get to grips with how the forum works ready to start posting your new topics. Read about the new GDPR 2018 Rules and how it affects you as a member of AAD.