................two years after customer reports electric shock

Energy giant E.On is recalling 190,000 plugs issued to customers with smart meters over a safety issue that was first raised by a customer who suffered an electric shock in 2014. The company said the recall affected power adapters for home energydisplays that were supplied to customers between September 2012 and October 2015. The displays show real-time gas and electricity usage data provided by the smart meters. E.On said it had discovered that "in rare cases" the outer casing of the power adapters could come loose, "exposing internal circuitry and therefore creating an electrical safety risk". It said it was therefore recalling the plugs "as a precaution" and that doing so went "beyond the requirements of the independent advice" it had received.

nergy giant E.On is recalling 190,000 plugs issued to customers with smart meters over a safety issue that was first raised by a customer who suffered an electric shock in 2014. The company said the recall affected power adapters for home energydisplays that were supplied to customers between September 2012 and October 2015. The displays show real-time gas and electricity usage data provided by the smart meters. E.On said it had discovered that "in rare cases" the outer casing of the power adapters could come loose, "exposing internal circuitry and therefore creating an electrical safety risk". It said it was therefore recalling the plugs "as a precaution" and that doing so went "beyond the requirements of the independent advice" it had received......Read more here