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EE customers to share £1m refund after VAT mix-up
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EE customers to share £1m refund after VAT mix-up
A "small" number of EE customers will share a refund of roughly £1m after they were wrongly charged VAT. Customers who went outside of the EU and used internet data between October 2012 and October 2014 are affected - about 0.5% of EE's total customers. The company told the BBC the money "was never EE's" and that the overcharge, blamed on a system-configuration error, went directly to Revenue & Customs. Refunds will range from about £2 to £80 per customer. "Due to a configuration error in our billing system, made following a system change, a small number of customers were wrongly charged VAT on the Data Roaming bundle outside of Europe...Read more hereTags: None
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