Burlington Group has been announced as the first principal debt collection firm to be authorised by the Financial Conduct Authority (FCA). The authorisation means Burlington Group are now able to engage ‘Appointed Representatives’ to conduct out regulated debt collection activities under the supervision of the firm. John Ingram, Burlington’s managing director said: “We have worked incredibly hard and to some intense timeframes to achieve authorisation in such a short space of time. “We are of course very grateful to the FCA for helping us to help achieve another industry first. Our efforts have not been limited to the application process and we have been engaged in a Continuous Improvement Programme since 2012 to help the business meet compliance objectives.”..........Read more here