Harry Moore owed over £13,000 to card firm MBNA, but poorly printed documents meant the lender's claim was thrown out of court

When Harry Moore was taken to court over spiralling credit card debts, he faced losing both his home and business. Mr Moore, 43, had built up a balance of more than £13,000 on an MBNA credit card, and had failed to meet repayments.His debts were passed from MBNA to a debt recovery agency, Hillesden Securities, which in November 2013 took him to court. But the case was thrown out – because the orginal agreement was "impossible to read".The agreement with Mr Moore had been photocopied so many times that ink was smudged and words merged together. Paul Tilley, representing Mr Moore, said in parts of the document the word "financial" read as "mandel". He said: “The text was so close, with almost no spacing between sentences. We could barely read it out in court,” he said. “More importantly, it’s not about what the lawyer can read but what the consumer can read so they understand their obligations.” .......Read more here