under sweeping legal - but do measures go far enough?

  • MPs want rights for consumers who experience problems with purchases
  • The Government predicts the law could boost the economy by £4billion


A raft of new measures to boost consumer rights and prevent out-of-pocket costs for customers who buy faulty purchases has been proposed by a committee of MPs. The Business, Innovation and Skills Committee wants the Consumer Rights Bill to help shoppers get money back if they buy faulty goods. It will affect consumers who experience one failed repair or replacement, demand that substandard services are redone or want to be compensated with a price reduction and receive a repair, or replacement of faulty digital content such as film and music downloads....Read more here