The names of the first consumer representative bodies to be given “super-complainant” status for the financial services sector have been revealed by government. In the event that features of a financial services market are believed to pose significant damage to the interests of consumers, four bodies can bring forth complaints to the Financial Conduct Authority (FCA).

These bodies are the Consumer Council Northern Ireland, Which?, Citizens Advice, and the Federation of Small Businesses. Sajid Javid, financial secretary to the Treasury, said: “The government is determined to create a financial services sector that serves the needs of the customers rather than the other way round. “It is vital that consumers, including small and medium-sized businesses, have a stronger voice to raise issues when they feel specific markets are not working as they should.”......Read more here