.....that end in the middle of conversations

Mobile phone bosses will be hauled before the regulator within days to be quizzed over claims that customer service – including the coverage provided by mobile signals – is getting worse. The move follows an investigation by Ofcom into the network coverage provided by the major phone companies after the regulator detected increasing signs of consumer dissatisfaction. A spokesman for the regulator said: ‘Ofcom is concerned to hear that consumers are experiencing problems with mobile phone service levels. We will soon be meeting the operators to better understand these issues.’ Ofcom will also be looking at how to boost mobile coverage on rail and roads, including assessing whether Government intervention might be necessary....Read more HERE