On 1 April 2014 we will take over the regulation of the consumer credit industry from the Office of Fair Trading. We are now consulting on the detailed proposals for how we will do this......Read more HERE

Background – what’s happening?

On 1 April 2014 we take over from the Office of Fair Trading (OFT) to become the regulator for the consumer credit industry – this includes hire purchase, credit card issuers, payday loan companies, pawnbrokers, debt management and collection firms and providers of debt advice. We already have a Handbook of rules and guidance that other financial services firms have to follow and comply with, and we are now preparing to bring consumer credit firms into that same regulatory system. We are currently consulting on exactly how we plan to do that and how we think it will affect firms and consumers. For example, we know that some consumers who take out a payday loan often have problems paying it back. This worries us because these loans are often used by people in financial difficulty, so we’re proposing to apply tighter rules than before to make sure payday lenders treat their customers fairly. We want to hear from you, whether it’s about your concerns, general comments or based on your own experiences.......Read more HERE

Consultation Paper Link HERE
Response form Link HERE