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Customer sues Halifax over 'harrassment'
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Customer sues Halifax over 'harrassment'
Amanda Roberts sued Halifax Bank of Scotland after receiving 550 calls from the bank over a single missed payment on a loan. She had missed the single loan repayment after her benefits were paid late into her account and she had no other money to pay off the debt. Miss Roberts said she had gone into her local branch of Halifax to sort out the issue over her missed loan payment, but the bank "blocked" her account in an error and staff refused to sort it out. Even once she had paid her arrears, the calls continued. Miss Roberts told the Daily Mail that Halifax Bank of Scotland, was "rude and uncaring", and refused her repeated requests to stop the calls. She recieved 92 calls from the bank in two weeks alone, and eight on one day, causing her to become a "nervous wreck"...Read More HERETags: None
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