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Call centres in BBC Three programme fined £225,000
Two companies which appear in BBC Three series The Call Centre have been issued with fines related to nuisance calls. The Information Commissioner's Office (ICO) issued penalties to Nationwide Energy Services of £125,000 and to We Claim You Gain of £100,000. The ICO said the sums include the first penalties linked to nuisance calls over Payment Protection Insurance. Both companies said they intended to appeal, saying the fines were not the "appropriate course of action". Nationwide Energy Services and We Claim You Gain are part of Save Britain Money Ltd, which is based in Swansea. The penalties were issued in response to 2,700 complaints to the Telephone Preference Service or reports to the ICO using its online survey between May 2011 and the end of December 2012. The ICO said neither company had carried out adequate checks to see whether the people they were calling had registered with the Telephone Preference Service (TPS)......Read more hereYou must be logged in to post a comment.
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