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Which? wants offending claims companies to be fined, as new research reveals 70% of people receive unwanted phone calls.
Campaigners have demanded "tougher regulation" to clamp down on companies who plague people with unwanted phone calls and nuisance text messages. Consumer group Which? found seven out of 10 consumers had been cold-called in the last three months, while two-fifths had received unsolicited texts. The majority of calls and messages came from claims management companies (CMCs) offering to take up payment protection insurance (PPI) and personal injury cases. Which? urged regulators including Ofcom and the Office of Fair Trading (OFT) to set up a joint taskforce to pull the plug on "intrusive and distressing" calls and texts. It said offenders should receive fines and be put out of business. "Unwanted calls or texts are not just a nuisance, they can be intrusive and distressing," executive director Richard Lloyd said. "Many of us have been bombarded with spurious claims of PPI or injury compensation. People are telling us they are totally fed up with this nuisance and want to see action.....Read more here
8th Jan 2013 Blog: Ofcom's fresh vow to halt nuisance calls - allaboutFORUMS
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Consumer group Which? today called for the Government to dramatically step up its efforts to tackle no-win, no-fee legal firms that make unsolicited phone calls and send millions of texts a year. It wants a taskforce to be formed which could report back within 12 weeks making recommendations. Britons are being increasingly plagued by firms pushing them to make payment protection insurance (PPI) and personal injury claims......Read more here