Campaigners have called on the government to ensure debt collectors have high standards when collecting tax credit overpayments. The Autumn Statement documents reveal that the collection will be outsourced on a payment-by-results basis. The pilot scheme, which will see debt collectors retrieving money that may have been claimed in good faith, has sparked some worries.Charities voice benefits concerns Overpayments are common as claimants' circumstances change.

'Great care needed'
Tax credits are payments from the government to those on low incomes. People who are responsible for at least one child or young person may qualify for child tax credit. Those who work, but are on a low income, may qualify for working tax credit, or both.....Read more here: Concerns over tax credit overpayment collection