Business customers with Lloyds TSB have been incorrectly charged for routine transactions for three years. Since 2009, Britain’s biggest bank has been unfairly taking up to 40p each time money is moved between customers’ different current accounts. Customers were told these transactions would be free, and many were left unaware of the error. Bills, standing orders and simple transfers were all hit by the bungle. In an extreme case, someone who made one transaction a day could be due £440 in refunds as a result. Lloyds has more than one million small business customers but says the number affected is ‘small’. Hundreds of shopkeepers, plumbers, and other business owners are thought to have been hit. In addition, some customers at Bank of Scotland, owned by Lloyds, have also been incorrectly charged....Read more HERE