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Mobile phone users who were misled into signing up for premium rate text messages will receive compensation, the regulator has ordered.
The company concerned, Connect Ltd, also been fined £50,000 by the premium rate watchdog, PhonepayPlus. Its game app for Android mobile phones included a weblink that, when clicked, caused the phone request a £10 premium rate text message. The terms and conditions specified a price of "about £5" and this information was buried on page 6 of the terms. The regulator said this was not sufficiently prominent. Users were estimated to have lost as much as £250,000 in total. PhonepayPlus said an independent panel had found against Connect Ltd on all counts, although the company could still appeal. In addition to the fines and the order for compensation, Connect was formally reprimanded and can now operate only under PhonepayPlus's supervision. Connect Ltd will have to make refunds to all customers affected, whether or not they have claimed one.....Read more here: Watchdog orders compensation over premium rate texts
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