Shop staff are misleading customers over fixed price mobile phone contracts, according to a consumer group's mystery shopping exercise. Undercover shoppers from Which? went into 39 phone shops and asked if the price would stay the same throughout the length of the contract. In 82% of cases, staff gave incorrect information about the deals. However, phone companies can take advantage of a clause which allows them to increase prices. Which? said that four out of five of the big mobile operators had increased prices in the past year on contracts that customers might have thought were fixed. Most were rises of more than 3%.....Read more HERE