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Two of Britain's biggest banks have failed to give some of their customers their legal right to cancel recurring payments set up to pay for services like gym membership, internet security or payday loans. The admission came after Money Box raised the issue with Lloyds Bank and Santander who both admitted that they had not always complied with the law......Read more here--: BBC News - Continuous payments
BBC Radio 4's Money Box
Saturday, 28 April 2012 at 1204 BST On Radio 4 and Online
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Two of Britain's biggest banks have failed to give some of their customers their legal right to cancel recurring payments set up to pay for services like gym membership, internet security or payday loans.The admission came after Money Box raised the issue with Lloyds Bank and Santander who both admitted that they had not always complied with the law. Lloyds has acknowledged that more than two years since the law came into force it has not updated the terms and conditions on all its accounts to reflect the rules....Read more here---: BBC News - Have Your Say: Recurring payments
BBC - BBC Radio 4 Programmes - Money Box, 28/04/2012