Some £379m was paid in compensation in November to people who were mis-sold payment protection insurance (PPI) - the highest total of any month. This was an increase from the £268m paid out in October, the Financial Services Authority (FSA) said. PPI was supposed to repay people's loans if their income dropped because they fell ill or lost their jobs, but thousands were mis-sold the policies. The figures are supplied to the FSA by 16 unnamed firms.

These firms accounted for 92% of all PPI cases in the first six months of 2011. After losing a High Court test case in April, banks were told to deal with 200,000 complaints which they had put on hold pending the hearing's outcome....Read more here--: BBC News - PPI payouts hit monthly record, FSA says