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5corpio started a blog post Watchdog fury at EDF call centre meltdown likely to result in massive finesWatchdog fury at EDF call centre meltdown likely to result in massive fines
Regulator Ofgem is losing patience over the way French giant EDF Energy is handling a record number of complaints caused by a new system at its three call centres. The watchdog is becoming increasingly angry at what is rapidly becoming an industry scandal, with one in eight of EDF’s 5.5 million customers ringing the energy provider to express their rage at poor service. This comes as EDF faces the prospect of multi-million pound fines in a separate issue over its handling of customer complaints after an indepth investigation by Ofgem.....Read more here--> http://www.thisismoney.co.uk/money/m...ive-fines.htmlYou must be logged in to post a comment.
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