Care homes are regulated by the Care Quality Commission (CQC). The CQC is responsible for monitoring the standards of most private, voluntary and local council care services. Learn more about standards of care and who to contact to make a complaint if you're not happy.
Link----> Care home standards and how to complain : Directgov - Caring for someone
Direct Gov Retweet from number 10 Gov----> Care home standards and how to complain : Directgov - Caring for someone
Direct Complaint Link----> Local Government Ombudsman Making a complaint