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Barclays heads UK complaints list among banking brands
More complaints were made about Barclays than any other banking brand by UK customers in the first half of the year, figures have shown. The bank received 251,563 complaints, with 53% of closed cases upheld in customers' favour, the Financial Services Authority (FSA) figures show. Other brands high on the list included Lloyds TSB (181,907), Santander (168,888) and NatWest (147,109). The data pulls together figures released in recent weeks by banks.
Insurance Nearly 10,000 complaints were filed every day to financial institutions, with a total of 1.76 million made in the first six months of the year. The FSA figures showed that, among the most complained-about banking brands, Santander was the most likely of the major brands to deal with cases within...Read more on this story----> BBC News - Barclays heads UK complaints list among banking brands
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