Banks to tell families:
Cut back or face losing your home
Cut back or face losing your home
Originally posted by 5corpio
We're a FREE consumer debt and legal forum offering help, support and debate in many areas of day-to-day life. You will need to Register a Free Account before you can join in with the discussion and contribute with your own posts. Remember to also check out the FAQ's so you can get to grips with how the forum works ready to start posting your new topics. Read about the new GDPR 2018 Rules and how it affects you as a member of AAD.
“Um, hello?” I say suspiciously to the unknown caller.
“Hello, Madam. Is this Bryony Gordon?”
“It is…”
“Ms Gordon, this is your bank calling.
Could you please confirm your date of birth and home address?”
“But you’ve called me. Why don’t you tell me your home address and date of birth?”
“Ms Gordon, I must warn you that the bank takes abuse of staff very seriously, and-"
“I was only joki-”
“-and all people who abuse the staff will be dealt with appropriately by the relevant authorities.”
I give them my date of birth and address.
“Good. Now, Ms Gordon. We need to talk to you about Topshop.”
“Topshop?”
“Yes. You seem to spend at least £50 there a fortnight.”
“Okay.”
“And transactions at a pub in south-west London appear quite frequently.”
“Right…”
“Also, havinglooked at your statement, the bank can see that you seem to spend an awful lot in Boots. Like many women, do you find that you pop in there for some cotton wool, only to leave with every 3‑for‑2 offer that particular branch has on that day?”
“Well, mayb-”
“And the bank would like to ask why, like any sensible person, you don’t do one weekly shop at Tesco, thus making significant savings, as opposed to going there every evening and no doubt wasting extra cash on frivolities, such as Heat magazine?”
“But, I-”
“Furthermore, I must check that you are buying the value range and not the Finest, and that you are not thinking of switching to their banking services, which are far less competitive than ours.”
“I’d never really thought ab-”
“Plus, you might want to think about getting a monthly transport pass. And stop spending a fortune in Pret at lunchtime. We like to recommend to our customers that they start making their own sandwiches.”
I sit silently on the other end of the phone.
“Oh, and Ms Gordon…”
“Yes,” I say forlornly.
“Is there anything else we can help you with today?”
a Typical classic ending, from Any customer service desk!!!
- I wouldv'e stopped at the point, what is your date of birth?, 'You called me, your number is withheld, How do i know who you are' :niddy
Source: I donm wasting money - Telegraph