EDF energy customers overcharged owing to system error

Originally posted by 5corpio

Some 100,000 EDF Energy customers have been overcharged owing to a seven-year fault on the company's automated telephone meter reading system.
The system charged customers for energy used before price rises at the new, higher rate, the company confirmed.

This led to £200,000 of overcharging, including one customer who was told to pay more than £500 more than they should.

EDF said that customers affected would be reimbursed in full....------> More on this story HERE