Airlines' cheap ticket offers to be investigated
Originally posted by 5corpio
Practice of flights being displayed at low prices before further charges are added is to be looked at by European commission

The European commission has launched an inquiry into airlines' controversial "add-on" charges that allow them to offer low prices bearing little resemblance to what ticket buyers end up having to pay. Siim Kallas, a European commission vice-president, who is also the organisation's transport commissioner, said he was concerned about the growing practice of airlines offering attractive, affordable, "headline prices" for flights that are then subject to

Read more on this story: Airlines' cheap ticket offers to be investigated | Business | The Guardian


Airlines to charge card fees despite OFT

Lufthansa and Swiss to impose credit and debit-card fees despite OFT backing 'super-complaint' on surcharges by Which?


  • Lufthansa aeroplanes at Frankfurt airport. The airline, along with its subsidiary carrier Swiss, will charge fees from November. Photograph: Axel Seidemann/AP

    Two airlines – Swiss and Lufthansa – are to start charging customers for using debit and credit cards, just weeks after the Office of Fair Trading (OFT) backed the consumer rights group Which? in calling for an end to the fees.

    From 2 November, Lufthansa and Swiss will charge a £4.50 fee on all payment card bookings, a little over a month after the OFT responded to a super-complaint from Which?, stating that surcharges were misleading and detrimental to consumers.

    Which? claimed that the actual cost to the retailer for processing card transactions was no more than 20p for debit cards and no more than

    Read more on this story: Airlines to charge card fees despite OFT ruling | Business | The Guardian