AA customers are having trouble in cancelling memberships after signing up using a continuous payment authority.

The AA typically offer a 15% discount to customers who pay by credit card and agree to have their subscription automatically renewed.

Customers told BBC Radio 4's Money Box programme that despite cancelling or trying to cancel payments, money was still being taken.
The AA says that it will review its procedures.

Customers are given a number of payment options when they sign up for services provided by the AA.

Direct debit and one-off credit or debit card payments are offered, but paying continuously on a credit card is the cheapest way to pay.
However, only companies who accept this type of payment instruction are able to cancel it - neither the customer nor their bank is able to......Read more HERE....